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Microsoft Configuration Manager vs Symantec Client Management Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
84
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Configuration Management (3rd), Patch Management (1st)
Symantec Client Management ...
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Client Desktop Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Microsoft Configuration Manager is designed for Server Monitoring and holds a mindshare of 5.3%, down 7.2% compared to last year.
Symantec Client Management Suite, on the other hand, focuses on Client Desktop Management, holds 17.0% mindshare, down 23.1% since last year.
Server Monitoring Market Share Distribution
ProductMarket Share (%)
Microsoft Configuration Manager5.3%
Zabbix25.9%
Checkmk10.5%
Other58.3%
Server Monitoring
Client Desktop Management Market Share Distribution
ProductMarket Share (%)
Symantec Client Management Suite17.0%
ManageEngine Endpoint Central31.6%
RemoteExec11.7%
Other39.7%
Client Desktop Management
 

Featured Reviews

JunedBedrekar - PeerSpot reviewer
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
Sathish-Holla - PeerSpot reviewer
Knowledgeable support, easy client management, and straightforward agent installation
Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud Yes it helped to update systems remotely  The most valuable feature of Symantec Client Management Suite is the ease of client management and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Configuration Manager gives different tools in one solution."
"SCCM does everything from A to Z for a Windows operating system."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"It has the ability to perform mass distribution."
"The cloud account management is a valuable feature."
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."
"The tool's most valuable features are easy patch management and software deployment."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
 

Cons

"The tool's deployment is complex and depends on the architecture you want to implement."
"The database should be made to be more stable and robust, but not so much the configuration."
"Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side."
"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it."
"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."
"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."
"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."
"Microsoft Endpoint Configuration Manager could improve the integration."
"Symantec Client Management Suite can improve by adding more network devices."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
"The technical support is in need of improvement."
 

Pricing and Cost Advice

"Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it."
"The price of SCCM depends on the size of the organization. The price is competitive."
"I would rate the cost as eight out of ten."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"The price model is different for every client."
"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."
"It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it."
"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
"The price of the solution is competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
7%
University
11%
Government
11%
Computer Software Company
11%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise63
No data available
 

Questions from the Community

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
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Also Known As

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Symantec Altiris Client Management Suite
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
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