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ManageEngine Endpoint Central vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
ManageEngine Endpoint Central delivers rapid ROI through automation, enhancing productivity and cost savings, despite some challenges.
Sentiment score
3.3
ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.
Compared to other products, ManageEngine provides good return on investment within five years.
Technology Lead at GMG
 

Customer Service

Sentiment score
5.0
ManageEngine Endpoint Central customer service receives mixed reviews, with praise for promptness and professionalism but criticisms on communication and documentation.
Sentiment score
5.8
ManageEngine Patch Manager Plus customer support is praised for its responsiveness and effectiveness, often receiving high satisfaction scores.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
Manager - IT at Milliman
While they are generally good, there could be improvements in their response times to align with our SLAs.
Infrastructure Lead at Dar Global
The technical support is good because we are in direct contact with the development team technician in India.
Ict Manager at a transportation company with 201-500 employees
You do not have to raise a ticket and wait for them to respond.
Founder/Director at Augesys Solutions Pvt Ltd
Customer service and support are excellent, with a perfect score of ten out of ten.
Technology Lead at GMG
The technical support from ManageEngine Patch Manager Plus is helpful.
Information Security Specialist at Arab Open University
 

Scalability Issues

Sentiment score
7.7
ManageEngine Endpoint Central scales well, managing numerous endpoints efficiently with flexible deployment and integration options for various infrastructures.
Sentiment score
5.0
ManageEngine Patch Manager Plus is scalable, supporting various OS and applications, adaptable for growing IT environments with minimal resources.
I would rate scalability as eight as well; the ability to scale is a good point.
Ict Manager at a transportation company with 201-500 employees
Scalability requires downtime for performance adjustments.
Technology Lead at GMG
The default instance, which most customers run, can take up to 5,000 endpoints.
Founder/Director at Augesys Solutions Pvt Ltd
 

Stability Issues

Sentiment score
7.9
ManageEngine Endpoint Central is favored for its stability, reliability, prompt issue resolution, and high user ratings despite minor lags.
Sentiment score
7.3
ManageEngine Patch Manager Plus is highly rated for stability, performing effectively and efficiently without impacting resources during daily use.
ManageEngine prefers not to display any information if it cannot be properly gathered.
Solutions Consultant at Team Computers
The product is very stable, especially with the cloud version.
IT Manager at Alpine Creations Ltd
We haven't encountered issues very frequently.
Manager - IT at Milliman
I have not had any downtime in six years.
Founder/Director at Augesys Solutions Pvt Ltd
The solution is very stable.
Technology Lead at GMG
 

Room For Improvement

Users seek better QA, Linux support, integration, UI, and cloud features with enhanced deployment, reporting, and pricing in Endpoint Central.
ManageEngine Patch Manager Plus needs better Mac OS support, UI simplicity, remote patching, targeting, pricing, and licensing improvements.
It would be great if there was a smarter solution to address this issue.
IT Manager at Alpine Creations Ltd
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
Manager - IT at Milliman
A better monitoring tool to analyze network traffic related to patch management would be something good to see inside the product.
Ict Manager at a transportation company with 201-500 employees
When the patch testing works well, there is no need for patch management rollbacks.
System Administrator at SKN Caribecafe Ltda
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
Technology Lead at GMG
You cannot create multiple tasks, which is another significant issue.
Founder/Director at Augesys Solutions Pvt Ltd
 

Setup Cost

ManageEngine Endpoint Central is cost-effective for endpoint management, though licensing complexity and variable pricing may apply.
ManageEngine Patch Manager Plus offers cost-effective pricing with annual licenses from $3,000 to $5,000, varying by company size.
ManageEngine products offer reasonable prices for their product quality.
Manager - IT at Milliman
The pricing is cheaper compared to other MDM products.
IT Specialist at zLink,Inc
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
Ict Manager at a transportation company with 201-500 employees
Currently, I am paying around three dollars per agent per month.
Founder/Director at Augesys Solutions Pvt Ltd
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
Advisor at a tech services company with 11-50 employees
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
Technology Lead at GMG
 

Valuable Features

ManageEngine Endpoint Central provides centralized IT management, enhancing security, troubleshooting, and software deployment across multiple operating systems.
ManageEngine Patch Manager Plus offers centralized management, easy automation, and robust integration, supporting various systems with reliable patching and inventory management.
ManageEngine Endpoint Central is straightforward to use and implement.
IT Manager at Alpine Creations Ltd
ManageEngine Endpoint Central has significantly simplified my device management practices.
Infrastructure Lead at Dar Global
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
Manager - IT at Milliman
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
Technology Lead at GMG
Second, you get remote access capabilities, meaning you can take the device remotely and provide support, with the session recorded for playback if needed.
Founder/Director at Augesys Solutions Pvt Ltd
The vulnerability scanning highlights outdated PCs and users breaching policies.
System Administrator at SKN Caribecafe Ltda
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
69
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (3rd), Unified Endpoint Management (UEM) (2nd)
ManageEngine Patch Manager ...
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
18
Ranking in other categories
Patch Management (8th)
 

Mindshare comparison

ManageEngine Endpoint Central and ManageEngine Patch Manager Plus aren’t in the same category and serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 19.6%, down 41.3% compared to last year.
ManageEngine Patch Manager Plus, on the other hand, focuses on Patch Management, holds 4.7% mindshare, down 8.1% since last year.
Client Desktop Management Market Share Distribution
ProductMarket Share (%)
ManageEngine Endpoint Central19.6%
KACE Systems Management Appliance (SMA)12.1%
Symantec Client Management Suite12.0%
Other56.3%
Client Desktop Management
Patch Management Market Share Distribution
ProductMarket Share (%)
ManageEngine Patch Manager Plus4.7%
Microsoft Configuration Manager8.1%
NinjaOne7.7%
Other79.5%
Patch Management
 

Featured Reviews

SR
Manager - IT at Milliman
The user-friendly interface and effective patch management streamline server maintenance
There are times when we have a particular software installed in our system, but we do not receive patches for it from Endpoint Central. The support team mentions that the software may not be updated in their database yet, which requires us to raise a request for their database update. This lack of regular database updates has been an issue. Additionally, Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands. Support for Linux, such as CentOS or Ubuntu, would be highly beneficial.
ManojNair2 - PeerSpot reviewer
Founder/Director at Augesys Solutions Pvt Ltd
Centralized patching has unified multi‑OS management and delivers detailed security reporting
Based on my experience, a better function would be to address the problem that the product only scans a machine once a day. It has a central scanning activity that scans every laptop for changes in assets, meaning both hardware and software, as well as installed software for patches. However, this activity works only once per day and does not work on local time. If you are a global organization with the UK office and a colleague in the US, for example, and you set the task at 11:00 AM UK time, that translates to 6:00 AM in the US East Coast. If that colleague's laptop is on, the task completes; otherwise, it fails. This represents a major drawback because the task does not run on the local time of the system. Regarding the ability to create multiple tasks, you cannot create them, which is another significant issue. Only one task exists for these two activities. That one task performs both the hardware and software scanning for any changes and also conducts a patch scan. Both activities occur through the same task, but the problem is that if you have a global user base, this becomes a bottleneck.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Computer Software Company
9%
Manufacturing Company
9%
University
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise15
Large Enterprise35
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
The pricing for ManageEngine Patch Manager Plus is reasonable. There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
What needs improvement with ManageEngine Patch Manager Plus?
While it's a good feature, it needs some improvement. Different patch manager competitors have functionality with AI inside, so if that could be integrated, it would be much easier for the end-user...
What is your primary use case for ManageEngine Patch Manager Plus?
We receive vulnerabilities from our Rapid7 engine, which transfers those vulnerabilities to ManageEngine Patch Manager Plus, and we have a bunch of servers to be patched. We usually use that for th...
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
No data available
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
IKEA Honda UNICEF The University of Georgia Evander
Find out what your peers are saying about ManageEngine, Broadcom, Quest Software and others in Client Desktop Management. Updated: January 2026.
882,594 professionals have used our research since 2012.