Clarity CA vs Symantec Client Management Suite comparison

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"To me, the most valuable feature of Clarity CA is the timesheet. It's the only feature I use because I just support the tool, and I just enter time on it. Others use Clarity CA for other purposes, such as resource management, project management, scheduling, and financials. The tool also has a fairly simple integration with other systems, so at the moment, it's working fine. I also like that you can write your own code in Clarity CA, and you can make changes to it based on your needs."

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"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation.""The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers.""We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."

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Cons
"What could be improved in Clarity CA is its UI, but I know the Clarity team is working on a new UI, so I'm expecting its UI to get better. The software also has too many functions, so it would be good if the functions or features could be split up, rather than needing to buy the whole Clarity CA package, when you'll only use a few of its functions. This increases the cost of the software, so that's another area for improvement. How Clarity CA is marketed could also be improved."

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"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system.""Symantec Client Management Suite can improve by adding more network devices.""The technical support is in need of improvement."

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Pricing and Cost Advice
  • "It's fairly expensive to use Clarity CA. There's a yearly license fee for the solution based on the users, and there's a one-time implementation fee as well."
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    Questions from the Community
    Top Answer:To me, the most valuable feature of Clarity CA is the timesheet. It's the only feature I use because I just support the tool, and I just enter time on it. Others use Clarity CA for other purposes… more »
    Top Answer:It's fairly expensive to use Clarity CA. There's a yearly license fee for the solution based on the users, and there's a one-time implementation fee as well.
    Top Answer:What could be improved in Clarity CA is its UI, but I know the Clarity team is working on a new UI, so I'm expecting its UI to get better. The software also has too many functions, so it would be good… more »
    Top Answer:The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation.
    Top Answer:Symantec Client Management Suite can improve by adding more network devices. In a future release, they should add the ability to revert back the patches or updates.
    Top Answer:Symantec Client Management Suite is used for Microsoft Windows patches and inventory management. The solution can be deployed on-premise and on the cloud.
    Ranking
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    Rating
    9.0
    Views
    233
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    Average Words per Review
    444
    Rating
    9.0
    Comparisons
    Also Known As
    Client Automation, CA Client Manager, CA Client Automation
    Symantec Altiris Client Management Suite
    Learn More
    Overview

    Clarity Client Automation (CA) consistently provides a fully transparent view of an organization's complete IT asset base and implements remote client management abilities and full automation for the administration of the end-user computing environment - either virtual or physical. Clarity CA can take on any IT environment, no matter how complex. It simplifies the everyday operational tasks that can slow down an enterprise's IT operations. Clarity CA will ensure that enterprise organizations are able to operate more effectively and deliver better outcomes and profitability.

    Clarity CA is able to help organizations improve performance and the security of servers, desktops, laptops, and other devices with user self-service and policy-based client automation and dynamic analytics. The solution is also able to streamline the management process of virtual and physical environments, minimizing administration complexities while enhancing service delivery. This solution consistently supports the organization's transformation to a next-generation device management protocol.

    Clarity CA Benefits

    • Cost-effective: Clarity CA enables organizations to realize key performance indicators (KPIs). The solution delivers full transparency of all critical device information, allowing organizations the ability to minimize spending, reduce power consumption, discover cost-effective processes, and make appropriate business choices that support effective, efficient business outcomes.
    • Minimize risk: Clarity CA plays an integral role in helping organizations maintain the highest levels of efficiency. The solution will keep the environment secure by staying abreast of the numerous patches and updates demanded by today’s dynamic environments. Clarity CA is able to deliver critical asset data to satisfy compliance regulations, thereby minimizing any financial loss to the organization for noncompliance.
    • Improve productivity: Clarity CA is able to automate everyday mundane tasks that can slow down productivity by freeing up critical resources to concentrate on the design and implementation of dynamic technology processes.

    Clarity CA Features

    • Secure desktop control: Clarity CA allows IT personnel to accurately and securely view, manage, modify, control, and access the remote desktop and mobile systems regardless of the distance from the main branch.
    • Patch administration: Clarity CA’s content research team is available 24/7 to offer valuable and trustworthy software patch management. They are able to assist with auditing and analysis, testing, packaging, deployment, and more.
    • Software deployment: Clarity CA is able to simplify the deployment and updates of software throughout a diversified business ecosystem. The solution facilitates the maintenance of software configurations and rollouts throughout numerous platforms and geographic locations.
    • Device tracking: The solution offers a dynamic suite of device tracking and identification abilities that ensure organizations can appropriately manage and secure their physical and virtual environments.
    • Automated migration processes: Users are able to benefit from pre-built process-automation workflows, templates, and web-based wizards to simplify and normalize system migrations and deployments. Clarity CA gives IT personnel increased options when implementing individual, departmental or corporate-wide system refresh processes by allowing personalization and standardization throughout the migration process.

    Symantec Client Management Suite automates time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments. Client Management Suite 8.0 brings significant new functionality and enhancements to this already feature rich solution. Before covering what’s new in version 8.0, here’s a quick overview of some of the key capabilities of Client Management Suite.

    Symantec Client Management Suite helps reduce the cost of deploying and managing desktops and laptops from a centralized location in your environment. The solution offers OS deployment, configuration, PC “personality” migration, and software deployment across hardware platforms and OS types to reduce end-user downtime and increase IT efficiency through automated, repeatable deployment processes.

    Symantec Client Management Suite centralizes and simplifies patch management. With this solution you can detect and repair security vulnerabilities for Windows, Mac, and Linux operating systems as well as Microsoft and over 50 non-Microsoft applications. Patch automation can further streamline the process to ensure patches are applied as quickly as possible. Real- time compliance and detailed reports help ensure smart, fast decisions can be made to keep endpoints protected and maximize productivity.

    Sample Customers
    First Horizon National Corporation, Olympus, Petroleum Company of Trinidad and Tobago LimitedŒ _Petrotrinî, Racing and Wagering Western Australia
    Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Government14%
    Computer Software Company13%
    Educational Organization12%
    Healthcare Company10%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise18%
    Large Enterprise65%

    Clarity CA is ranked 3rd in Client Desktop Management with 2 reviews while Symantec Client Management Suite is ranked 2nd in Client Desktop Management with 3 reviews. Clarity CA is rated 8.0, while Symantec Client Management Suite is rated 8.0. The top reviewer of Clarity CA writes "Multipurpose and useful for managing projects and resources; easy to integrate with other systems, and has a knowledgeable technical support team". On the other hand, the top reviewer of Symantec Client Management Suite writes "Knowledgeable support, easy client management, and straightforward agent installation". Clarity CA is most compared with Microsoft Configuration Manager, whereas Symantec Client Management Suite is most compared with Microsoft Intune, Microsoft Configuration Manager and ManageEngine Endpoint Central.

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