ManageEngine Endpoint Central Pros review quotes

SK
Senior Modern Workplace Expert at a insurance company with 1,001-5,000 employees
Nov 8, 2021
One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent.
Abbasi Poonawala - PeerSpot reviewer
Chief Enterprise Architect at Bank in KSA/JPMORGAN
Aug 8, 2023
The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.
VP
Assistant Manager - IT at MEP Infrastructure Developers Ltd.
Nov 12, 2021
Everything is easily centralized and managed under this one product.
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: September 2023.
735,432 professionals have used our research since 2012.
AR
Engineering Technical Lead at a financial services firm with 10,001+ employees
Nov 9, 2021
The solution is definitely scalable.
BA
Software Engineer at Romsym Data
Jan 17, 2023
The stability is great.
JB
Sr Engineer Administrator at a university with 10,001+ employees
Jul 26, 2022
Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span.
MK
IT Infrastructure and Security Manager at a logistics company with 1,001-5,000 employees
Nov 10, 2021
ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check.
SR
Manager - IT at a consultancy with 1,001-5,000 employees
May 26, 2023
The solution is time-saving and resource-saving.
FK
General Manager at Two Practice Logistics
Jun 28, 2022
The mobile functionality is very easy.
Park Armstrong - PeerSpot reviewer
Chief Technical and Solution Architect at Vertigo Inc.
Jul 20, 2022
Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update.

ManageEngine Endpoint Central Cons review quotes

SK
Senior Modern Workplace Expert at a insurance company with 1,001-5,000 employees
Nov 8, 2021
ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature.
Abbasi Poonawala - PeerSpot reviewer
Chief Enterprise Architect at Bank in KSA/JPMORGAN
Aug 8, 2023
The performance sometimes lags a bit because the solution is demanding on system resources.
VP
Assistant Manager - IT at MEP Infrastructure Developers Ltd.
Nov 12, 2021
I would like to see them come out with a SaaS version of the product in the future.
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: September 2023.
735,432 professionals have used our research since 2012.
AR
Engineering Technical Lead at a financial services firm with 10,001+ employees
Nov 9, 2021
Documentation could improve so we don't need to create the support requests first.
BA
Software Engineer at Romsym Data
Jan 17, 2023
It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers.
JB
Sr Engineer Administrator at a university with 10,001+ employees
Jul 26, 2022
Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them.
MK
IT Infrastructure and Security Manager at a logistics company with 1,001-5,000 employees
Nov 10, 2021
ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft.
SR
Manager - IT at a consultancy with 1,001-5,000 employees
May 26, 2023
The solution lacks some configuration.
FK
General Manager at Two Practice Logistics
Jun 28, 2022
Desktop Central has very good information, however, you can't customize the dashboards.
Park Armstrong - PeerSpot reviewer
Chief Technical and Solution Architect at Vertigo Inc.
Jul 20, 2022
Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio.