ManageEngine Endpoint Central pros and cons

Name: ManageEngine Endpoint Central
Brand: ManageEngine
Rating: 4.1 (69 reviews)

Vendor: ManageEngine

4.1 out of 5

69 reviews
93% willing to recommend

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Pros & Cons summary

ManageEngine Endpoint Central offers robust patch management and asset management through a central console, aiding IT support with remote control and image management. It integrates with the ManageEngine suite, ensuring seamless IT operations. Suitable for varying organization sizes, it needs improvement in deployment scheduler, proactive remediation, scalability, API integration, and lacks a bundled licensing method. Its scalability requires enhancement for large-scale patches, where detailed reports are necessary.

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Prominent pros & cons

PROS

ManageEngine Endpoint Central offers robust patch management capabilities, covering OS-level and third-party applications, which simplifies vulnerability management and ensures all systems are up to date.

The central management console of ManageEngine Endpoint Central, along with its inventory tracking, enhances asset management by providing a comprehensive view of all endpoints across the organization.

Remote desktop control and image management allow efficient troubleshooting and deployment, benefiting IT support by reducing the need for physical intervention.

The tight integration of ManageEngine Endpoint Central with other modules in the ManageEngine suite provides an extensive management solution that supports seamless IT operations.

The scalability of ManageEngine Endpoint Central is impressive, making it suitable for organizations of varying sizes, which is further complemented by its straightforward setup process and extensive patch management capabilities.

CONS

ManageEngine Endpoint Central's deployment scheduler needs updating to support various deployment methods and options for deploying Microsoft 365 accounts into Outlook.

The ability to perform proactive remediation and action needs improvement, as the current features don't allow executing proactive scripts like other platforms such as Intune.

Scalability and stability of ManageEngine Endpoint Central require significant enhancement, especially for massive patches deployment where reports are not detailed enough, leading to issues with clients not receiving patches.

API integration with different ERP tools is lacking, potentially limiting its utility for organizations seeking a more connected ecosystem.

ManageEngine Endpoint Central's licensing method is problematic as many features are licensed separately, and packaging these tools into a single bundle could increase user convenience.

ManageEngine Endpoint Central Pros review quotes

Louis Chung

IT Projects Manager at a energy/utilities company with 51-200 employees

Jan 28, 2019

ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth.