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ManageEngine Endpoint Central pros and cons

Vendor: ManageEngine
4.1 out of 5
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ManageEngine Endpoint Central Pros review quotes

SK
Nov 8, 2021
One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent.
Abbasi Poonawala - PeerSpot reviewer
Aug 8, 2023
The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.
VP
Nov 12, 2021
Everything is easily centralized and managed under this one product.
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: July 2024.
792,905 professionals have used our research since 2012.
AR
Nov 9, 2021
The solution is definitely scalable.
BA
Jan 17, 2023
The stability is great.
JB
Jul 26, 2022
Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span.
MK
Nov 10, 2021
ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check.
reviewer1394538 - PeerSpot reviewer
Jul 23, 2020
The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable.
SR
May 26, 2023
The solution is time-saving and resource-saving.
FK
Jun 28, 2022
The mobile functionality is very easy.
 

ManageEngine Endpoint Central Cons review quotes

SK
Nov 8, 2021
ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature.
Abbasi Poonawala - PeerSpot reviewer
Aug 8, 2023
The performance sometimes lags a bit because the solution is demanding on system resources.
VP
Nov 12, 2021
I would like to see them come out with a SaaS version of the product in the future.
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: July 2024.
792,905 professionals have used our research since 2012.
AR
Nov 9, 2021
Documentation could improve so we don't need to create the support requests first.
BA
Jan 17, 2023
It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers.
JB
Jul 26, 2022
Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them.
MK
Nov 10, 2021
ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft.
reviewer1394538 - PeerSpot reviewer
Jul 23, 2020
I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu.
SR
May 26, 2023
The solution lacks some configuration.
FK
Jun 28, 2022
Desktop Central has very good information, however, you can't customize the dashboards.