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Symantec Client Management Suite OverviewUNIXBusinessApplication

Symantec Client Management Suite is #3 ranked solution in top Client Desktop Management tools. PeerSpot users give Symantec Client Management Suite an average rating of 10 out of 10. Symantec Client Management Suite is most commonly compared to Microsoft Intune: Symantec Client Management Suite vs Microsoft Intune. Symantec Client Management Suite is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 29% of all views.
What is Symantec Client Management Suite?

Symantec Client Management Suite automates time-consuming and redundant tasks for deploying, managing, patching, and securing desktops and laptops so organizations can reduce the cost and effort of managing Windows, Mac, Linux, and virtual desktop environments. Client Management Suite 8.0 brings significant new functionality and enhancements to this already feature rich solution. Before covering what’s new in version 8.0, here’s a quick overview of some of the key capabilities of Client Management Suite.

Symantec Client Management Suite helps reduce the cost of deploying and managing desktops and laptops from a centralized location in your environment. The solution offers OS deployment, configuration, PC “personality” migration, and software deployment across hardware platforms and OS types to reduce end-user downtime and increase IT efficiency through automated, repeatable deployment processes.

Symantec Client Management Suite centralizes and simplifies patch management. With this solution you can detect and repair security vulnerabilities for Windows, Mac, and Linux operating systems as well as Microsoft and over 50 non-Microsoft applications. Patch automation can further streamline the process to ensure patches are applied as quickly as possible. Real- time compliance and detailed reports help ensure smart, fast decisions can be made to keep endpoints protected and maximize productivity.

Symantec Client Management Suite was previously known as Symantec Altiris Client Management Suite.

Symantec Client Management Suite Customers

Alghanim Industries, Asia Pacific Telecom Co. Ltd, Barnabas Health, Berry Plastics Corporation, BNY Mellon, Borealis, British American Tobacco Italia S.p.A, Cabela's Inc., Carrington Holding Company, College of Science, Technology, and Applied Arts of Trinidad and Tobago (COSTAATT), Comparex, Cybercom Plenware Oy, DHL Hub Leipzig GmbH, Dickinson Dees LLP, Farmington Area Public Schools, Fazer Group, First Affiliated Hospital of Xiamen University, ForceTEC Co. Ltd., Frucor Beverages Ltd, Hadassah University Hospital, Hillsborough County Public Schools, Hutchison Whampoa (China) Commerce Limited, Indian River School District, Johnson County Community College, JW Marriott Hotel Seoul, Kier Group plc, Kwizda Holdings GmbH, Lake Health, Lansky Ganzger & Partner, Mobilezone, Molina Healthcare Inc., Nanyang Technological University, NASDAQ OMX Group Inc., Pepperdine University Graduate School of Education and Psychology, Pima Community College, Regional council of Franche-Comt_, Shanghai Pudong International Container Terminals Co. Ltd., Siemens Professional Education, Symantec Corporation (Endpoint Security 12.1), TIVIT, Travelport, University of Oxford

Symantec Client Management Suite Video

Symantec Client Management Suite Reviews

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Project Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
A strong solution that is stable and easy to use

What is our primary use case?

We are using this product for managing desktops, laptops, and some tablets. For our server, we do not have a solution at this time.

What is most valuable?

This is a very strong solution. The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers.

What needs improvement?

The technical support is in need of improvement.

For how long have I used the solution?

We have been using the Symantec Client Management Suite for about nine years, since 2011. We continue to use it on a regular basis.

What do I think about the stability of the solution?

The stability is very good. We don't have any trouble with this solution.

What do I think about the scalability of the solution?

This solution is very concrete and very specific. About 40% of the people in our organization use it, and we are managing 5,000 machines or more.

How are customer service and support?

The technical support has been troubling for me. I would rate them a six out of ten. The support was better when Symantec was the owner, before it was acquired by Broadcom. In my country, it is difficult to communicate with support because there are no people here from Broadcom.

Which solution did I use previously and why did I switch?

We started working with this solution several years ago and it is now time to upgrade it, although it's pretty easy to do.

How was the initial setup?

The deployment, in general, is not difficult. When we deployed it, we did it in record time. For the initial configuration, it took us 10 months or perhaps less, for 5,000 machines.

What about the implementation team?

Three or four engineers are required for support and maintenance.

What other advice do I have?

This is a very good product and I recommend it to other companies. That said, it is very important that Broadcom improves support. I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Disclosure: I am a real user, and this review is based on my own experience and opinions.