

Zapier and Make are competing products in the workflow automation category. Make appears to have the upper hand due to its superior features and value for the price.
Features: Zapier is known for its extensive app integrations, ease of use, and quick automation capabilities without technical expertise. Make stands out with advanced customization options, flexibility, and support for complex automation flows, positioning itself as a comprehensive choice for developers or businesses with intricate needs.
Ease of Deployment and Customer Service: Zapier offers a straightforward deployment process, making it accessible for beginners. Make offers a more sophisticated setup with robust customer service and resources to guide users through its complexity, appealing to those requiring in-depth configuration and support.
Pricing and ROI: Zapier charges a higher subscription fee but delivers a good return on investment through efficient workflow management. Make presents a competitive pricing model with scalable plans and a higher perceived ROI due to its expansive capabilities, making it attractive for businesses seeking a cost-effective yet powerful solution.
| Product | Market Share (%) |
|---|---|
| Zapier | 0.5% |
| Make | 0.6% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 10 |
| Large Enterprise | 7 |
Make is a robust automation platform that streamlines workflows, connecting apps to enhance productivity. Tailored for tech-savvy users, it offers dynamic automation solutions that optimize processes and facilitate seamless integration of disparate systems.
At its core, Make empowers businesses to automate tasks through an intuitive builder with drag-and-drop capabilities. Ideal for professionals who need to integrate systems efficiently, it supports a wide range of applications, aiding in the creation of complex workflows without the need for extensive coding. Users value its adaptability, making it a popular choice for enhancing operational efficiency.
What features does Make offer?In industries like retail and technology, Make has become essential for automating inventory management, order processing, and customer relationship tasks. Companies leverage its capacity to connect multiple databases, CRM systems, and sales platforms, driving growth and operational excellence.
Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.
By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.
What Features Stand Out in Zapier?In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.
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