Make vs Zapier comparison

The compared Make and Zapier solutions aren't in the same category. Make is ranked #22 in PA , with an average rating of 8.3, and holds a 1.0% mindshare in the category. Zapier is ranked #11 in CDI , with an average rating of 7.8, and holds a 2.5% mindshare. Additionally, 80% of Make users are willing to recommend the solution, compared to 94% of Zapier users who would recommend it.

Make

Read 4 Make reviews

413 Views
405 Comparison Views

80% willing to recommend

Zapier

Read 49 Zapier reviews

1,456 Views
626 Comparison Views

94% willing to recommend

Make

Zapier

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Make and Zapier based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: August 2025).

Buyer's Guide

Process Automation

August 2025

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Helped 867,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Make

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Process Automation (22nd)

Zapier

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Data Integration (11th)

Mindshare comparison

Make and Zapier aren’t in the same category and serve different purposes. Make is designed for Process Automation and holds a mindshare of 1.0%, up 0.4% compared to last year.
Zapier, on the other hand, focuses on Cloud Data Integration, holds 2.5% mindshare, up 1.5% since last year.

Process Automation Market Share Distribution
Product	Market Share (%)
Make	1.0%
Camunda	24.8%
Temporal	7.4%
Other	66.8%

Process Automation

Cloud Data Integration Market Share Distribution
Product	Market Share (%)
Zapier	2.5%
AWS Glue	15.3%
AWS Database Migration Service	11.9%
Other	70.3%

Cloud Data Integration

Featured Reviews

Yaniv Ivgi

Business Owner at Chatbot-sales

An affordable cloud solution for automation and data manipulation

Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.

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Sachin Shrtivastava

Automation Engineer at Axe Automation

Automation of simple tasks improves with user-friendly interface but needs enhancement in handling complex scenarios

In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenario or automation is complex, it becomes difficult to create and deploy because of various routes. For example, with 20 routes, it becomes really difficult to create them due to certain limits, and the UI is not conducive for viewing all the routes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."

"Make saves a lot of time, and I have created really complex scenarios in Make."

"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."

"The most valuable feature of Zapier is it saves me time doing repetitive tasks."

"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."

"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."

"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."

"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."

"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."

"Zapier’s most valuable feature is its ability to interconnect applications or devices."

"The product's initial setup phase was very easy."

More Zapier pros

Cons

"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."

"Make can be a bit difficult to use for new users, but for someone with technical knowledge and some coding skills, it becomes manageable, especially with Make's great UI features that really help."

"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."

"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."

"To make it a complete BPM solution, the UI component needs significant enhancement."

"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"

"The pricing of the solution is quite expensive."

"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."

"My biggest concern with Zapier would be their pricing strategy."

"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."

More Zapier cons

Pricing and Cost Advice

"The price of Make is approximately $20 per month for the platform."

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"The product is reasonably priced."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"The price of Zapier is approximately $75 monthly."

"It's very affordable."

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

More Zapier pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

Computer Software Company

University

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	29
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Make?

I find the pricing, setup costs, and licensing costs of Make to be reasonable.

See all answers

What needs improvement with Make?

Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be cl...

See all answers

What is your primary use case for Make?

Some of the very simple use cases that people use Make for is AI-powered content creation. That is where we help them out with different kinds of content creation and social media posting, differen...

See all answers

What do you like most about Zapier?

The product's most valuable feature is automation.

See all answers

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

See all answers

What needs improvement with Zapier?

See all answers

Comparisons

Camunda vs Make

Compared 47% of the time

Appian vs Make

Compared 22% of the time

Tray.io vs Make

Compared 18% of the time

Temporal vs Make

Compared 13% of the time

More Make Competitors

Coefficient vs Zapier

Compared 16% of the time

Fivetran vs Zapier

Compared 15% of the time

SnapLogic vs Zapier

Compared 9% of the time

AWS Glue vs Zapier

Compared 8% of the time

Palantir Foundry vs Zapier

Compared 8% of the time

More Zapier Competitors

Product Reports

Buyer's Guide

Process Automation

August 2025

Download Make product report

Buyer's Guide

Zapier

August 2025

Download Zapier product report

Also Known As

Integromat

No data available

Overview

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

Drag and drop to connect apps
Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.

Design infinite workflows
Build scenarios with as many steps or apps as you need.

Watch data flow in real time
Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.

Make

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Zapier

Sample Customers

Buan Consulting, Armadia

BuzzFeed, Groupon, Spotify, Columbia University, FOX

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: August 2025.

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867,341 professionals have used our research since 2012.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.