LogMeIn Pro vs TeamViewer comparison

GoTo and TeamViewer are both solutions in the Remote Access category. GoTo is ranked #24, while TeamViewer is ranked #1 with an average rating of 8.7. GoTo holds a 1.7% mindshare in VUS, compared to TeamViewer’s 8.1% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 93% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 19, 2026

TeamViewer Business and LogMeIn Pro are leading solutions in the remote access market. TeamViewer Business is preferred for its pricing and customer support, while LogMeIn Pro takes the lead in offering a comprehensive feature set that many find beneficial for extensive management capabilities.

Features: TeamViewer Business offers multi-platform support, secure connections with strong security features, and remote access capabilities for seamless interaction across devices. LogMeIn Pro excels with extensive file management, integration with cloud storage solutions, and robust multi-monitor display options.

Room for Improvement: TeamViewer Business could benefit from improved integration with third-party applications, refined file transfer mechanisms, and enhancing mass-deployment ease. LogMeIn Pro might enhance its pricing structure to provide more competitive offerings for budget-conscious users, simplify initial setups for less tech-savvy users, and optimize its interface for faster navigation.

Ease of Deployment and Customer Service: TeamViewer Business is noted for its user-friendly installation process and responsive customer support. LogMeIn Pro provides a more detailed deployment model backed by extensive resources and support channels.

Pricing and ROI: TeamViewer Business is known for its attractive pricing, leading to a quicker return on investment for budget-focused organizations. LogMeIn Pro, while pricier, delivers a notable ROI due to its rich feature set, providing more value to organizations seeking extensive remote management capabilities.

To learn more, read our detailed LogMeIn Pro vs. TeamViewer Report (Updated: August 2026).

Buyer's Guide

LogMeIn Pro vs. TeamViewer

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of LogMeIn Pro is 1.7%, up from 1.6% compared to the previous year. The mindshare of TeamViewer is 8.1%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
TeamViewer	8.1%
Microsoft Intune	5.4%
LogMeIn Pro	1.7%
Other	84.8%

Remote Access

Featured Reviews

Anumula Hitesh

Senior Business Development Executive at Digitaltrack

Centralized device management has automated onboarding and improves remote security compliance

One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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Shubham-Agarwal

Manager - Projects at Cognizant

Remote access has cut critical issue resolution time and supports faster production troubleshooting

Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."

"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."

"It is a wonderful product; I would advise others to go for it because it is definitely helpful for an enterprise and has been improving constantly."

"What I appreciate most about Microsoft Intune is that we can manage multiple devices simultaneously in a single frame of time, and I can manage everything remotely from anywhere."

"I find what is most valuable about Microsoft Intune is how, at the granular level, it allows us to manage the devices."

"The reporting and analytics features in Microsoft Intune have been a lifesaver."

"Microsoft Intune is a cloud solution and we can manage everything, including Azure AD, Intune, and not only mobile hand devices, such as iOS or Android, but with the main focus on workstations, which is what makes the solution powerful."

"I would say that it is at the top of the list when it comes to the competition."

More Microsoft Intune pros

"It improves time and efficiency, both."

"LogMeIn allows me to quickly and efficiently assist my users across the United States."

"It gives you a lot of flexibility when it comes to travel; it doesn't matter where you're at, I traveled overseas to Vietnam and was able to log in, and you can log in from anywhere in the world, so from that standpoint, it gives you access 24/7 no matter where you're at."

"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."

"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."

"In our experience, we haven't had any issues; it's been stable, we're able to get to it, and it helps us run our business and service our employees better."

"We are using LogMeIn for our IT Management."

"The setup was pretty simple."

More LogMeIn Pro pros

"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."

"I use this almost daily to log into users computers across the nation, enabling me to troubleshoot issues much quicker than trying to talk someone else through things and allowing for nearly instantaneous troubleshooting."

"I would advise others this is the best solution for administrators or IT personnel."

"The most valuable feature has been the ability to give control to others for support purposes."

"Easy-to-save access to remote machines: TeamViewer allows you to save machines to your account, which allows you to remote into a machine with ease."

"The best feature of TeamViewer is that I can transfer software from my system to my client's system in just a few minutes."

"TeamViewer has positively impacted my organization because it has helped us in saving a lot of time, as the process of conveying instructions is much simpler now, and we are able to provide better online training to our new staff."

"The most valuable feature of TeamViewer is user-friendliness."

More TeamViewer pros

Cons

"Technical support is not great. If you open up a case, it may remain there for a long time."

"There is room for improvement in Microsoft Intune regarding Linux and Mac compatibility because some limitations exist."

"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."

"In future releases, I would like to see better integration with Apple products."

"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."

"It isn't easy to use. It's very complicated, but as long as you take the time to learn it, you can do just about anything you want with your device."

"Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control."

"One drawback of Intune is that we cannot find devices based on a user's region or location."

More Microsoft Intune cons

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

"Remote Access for external and internal customers."

"The only drawback with LogMeIn is that the pricing structure has been increasing so rapidly, that's a turnoff."

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"At certain times of the day, during the "rush hour," it's very slow."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution."

"The UI could be a little bit more robust."

More LogMeIn Pro cons

"The performance could always be better."

"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."

"Oftentimes, the session window blocks view of the system tray. I’d like to be able to minimize it or move it."

"I had an issue recently where my mouse clicks weren’t being registered."

"We have a consultant that helps us do the virtual aspects of TeamViewer."

"One thing that would really help with TeamViewer Business is if they were able to provide an easier way to deploy TeamViewer Business on all devices using group policy, as the current solution is quite clunky and very technical to set up; I have struggled and spent many days trying to get TeamViewer Business pushed out via group policy, and it has never worked as we would prefer, so we end up doing it manually, which is a drain on resources."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"TeamViewer Business could be improved with a very basic transfer interface for files and folders transfer with an indication of the size of the transferred files and estimated time needed."

More TeamViewer cons

Pricing and Cost Advice

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."

"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

"The price could be better."

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."

More Microsoft Intune pricing and cost advice

"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."

"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"The company does not scale the price based upon use."

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."

"To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."

"Lower the price for an individual user. "

More LogMeIn Pro pricing and cost advice

"It would be nice if it is cheaper."

"We are not using the solution for commercial use therefore it is free to use."

"We have a permanent license and the price is reasonable."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"The version of the solution we are using is free."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"TeamViewer has multiple licensing options."

"TeamViewer is $600 or $700 per port per year..."

More TeamViewer pricing and cost advice

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Comparison Review

John DeMillion

Director of IT at Chester County Intermediate Unit

May 7, 2019

Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS

We use TeamViewer for support, controlling our ~2,500 end-user computers and our ~60 servers. Our environment is primarily macOS, with about 95% of end-users on Macs, but our servers split between Windows and macOS. We also have some digital signage devices that run Linux, and we use TeamViewer…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Outsourcing Company

Construction Company

15%

Outsourcing Company

Comms Service Provider

Manufacturing Company

11%

Construction Company

10%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	11
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	37
Large Enterprise	39

Questions from the Community

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Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What is your experience regarding pricing and costs for TeamViewer?

The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.

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What needs improvement with TeamViewer?

I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scann...

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Comparisons

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ManageEngine Endpoint Central vs Microsoft Intune

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Compared 16% of the time

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Compared 12% of the time

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Compared 11% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 8% of the time

Parallels Access vs LogMeIn Pro

Compared 3% of the time

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Compared 6% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 5% of the time

LogMeIn Rescue vs TeamViewer

Compared 4% of the time

ScreenConnect vs TeamViewer

Compared 3% of the time

ISL Online vs TeamViewer

Compared 2% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

July 2026

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

August 2026

Download LogMeIn Pro product report

Buyer's Guide

TeamViewer

July 2026

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

TeamViewer Tensor

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

LogMeIn Pro provides efficient remote access capabilities, enabling centralized management and secure connection from anywhere. It offers streamlined services for IT teams looking to optimize their remote operations and support systems.

LogMeIn Pro is a robust tool that enables seamless remote access, facilitating IT teams in supporting widespread locations without physical site visits. Its integration with Kaspersky Security Suite ensures dependable performance and secure access. Users benefit from features such as remote data transfer, remote printing, organizing computer groups, and secure server access. While it assists in reducing a company's operational footprint, there are areas for expansion, like more intuitive navigation, flexible pricing structures, and responsive data transfer rates during heavy usage periods. Additional desires include better remote printing in basic versions, enhanced file sharing methods, integrated communication tools, native PowerShell support, and smoother Windows updates.

What are the key features of LogMeIn Pro?

Seamless Remote Access: Provides easy connection to desktops and systems from any location.
Password Automation: Simplifies security management by automating user credentials.
Centralized Access: Facilitates management across multiple systems with a single interface.
Integration with Kaspersky Security: Enhances system protection and reliable performance.

What benefits and ROI can users expect from LogMeIn Pro?

Time Savings: Reduces need for on-site visits, allowing for efficient problem resolution.
Enhanced Productivity: Remote capabilities allow users to manage tasks from anywhere.
Cost Efficiency: Lowers travel and operational costs through centralized remote management.

Companies utilize LogMeIn Pro across sectors to manage IT systems, support clients without visits, and transfer data between locations. It's particularly useful in industries such as retail for managing convenience stores and for remote work, ensuring uninterrupted service while traveling or overseeing operations across states.

GoTo

TeamViewer offers a license type mainly for small teams, focusing on remote connectivity solutions. It includes TeamViewer Remote and TeamViewer Tensor, catering to both small businesses and large enterprises with specialized needs.

TeamViewer Business isn't standalone but a primary license for small teams. Its remote connectivity suite includes TeamViewer Remote and TeamViewer Tensor, the latter offering enhanced features for enterprises. It enables secure, high-speed remote access, collaboration, and troubleshooting. Major users suggest aligning product descriptions and improvement in interfaces and user experiences.

What are the key features of TeamViewer?

High-speed and secure remote access: Fast connections with strong security measures.
Robust collaboration tools: Enhances team productivity remotely.
Screen sharing: Easy display sharing for presentations and meetings.
Session recording: Documentation and review of remote sessions.
Easy integration: Seamless compatibility with other platforms and tools.

What benefits do users highlight?

Improved workflow: Streamlines processes and reduces downtime.
Efficient troubleshooting: Quick resolutions to technical issues.
Compliance assurance: Meets necessary security standards and regulations.
Time and resource savings: Minimizes the need for physical presence and travel.

Organizations use TeamViewer for remote desktop connectivity to manage and solve IT issues. It allows technical support, collaboration, and training with real-time assistance and secure access. By enabling remote support for employees and customers, it ensures efficient issue resolution across industries, such as healthcare, finance, and education.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

LogMeIn Pro vs. TeamViewer

August 2026

Free Report: LogMeIn Pro vs. TeamViewer

Find out what your peers are saying about LogMeIn Pro vs. TeamViewer and other solutions. Updated: August 2026.

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