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Dameware Remote Support vs LogMeIn Pro comparison

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Dameware Remote Support

Read 3 Dameware Remote Support reviews
884 views|802 comparisons
100% willing to recommend
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LogMeIn Pro

Read 20 LogMeIn Pro reviews
1,517 views|1,089 comparisons
86% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Remote Access
March 2024
Executive Summary

We performed a comparison between Dameware Remote Support and LogMeIn Pro based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: March 2024).
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768,886 professionals have used our research since 2012.
Featured Review
Anonymous User
The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles.
The Internet Sessions with the Remote Support tool, because it allows the tech to send a link to the user who is off network for support.
Kelsey Braun
Good remote services feature and easy to setup
The solution has greatly facilitated the ability to repair computers remotely.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "It is very good."
  • "If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
  • "Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
  • "Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
  • "To be honest with you, I use it just for login and the prices are getting too high so we're going to look for an alternative solution. It used to be a couple of hundred dollars a year, now it's like $600 a year. We're definitely going to be switching shortly. Every year they have significant increases."
  • "We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
  • "I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
  • "It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

    • More LogMeIn Pro Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about LogMeIn Pro?
    Top Answer:The remote services feature is definitely the most valuable, along with the capability to print remotely.
    Read all 2 answers   →
    What is your experience regarding pricing and costs for LogMeIn Pro?
    Top Answer:The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.
    Read all 2 answers   →
    What needs improvement with LogMeIn Pro?
    Top Answer:With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a… more »
    Read all 2 answers   →
    Ranking
    26th
    out of 44 in Remote Access
    Views
    884
    Comparisons
    802
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    14th
    out of 44 in Remote Access
    Views
    1,517
    Comparisons
    1,089
    Reviews
    2
    Average Words per Review
    391
    Rating
    9.0
    Comparisons
    Also Known As
    DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
    Learn More
    SolarWinds
    LogMeIn
    Overview
    DameWare products are designed to put more hours into your day. In today's distributed, high-speed work environments, having the power to remotely support your key systems, servers, desktops, and laptops, as well as interactively support users, provides real-time savings and lets you get more things done. Manage it all without leaving your desk with DameWare. DameWare Remote Support is a comprehensive and secure on-premises remote desktop client that allows you to control remote users' computers from your desktop, Android, or iOS device, connect to unattended systems, as well as manage your Windows servers and Active Directory infrastructure. DameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. DameWare MRC includes all the features you need and want and is the best value in remote control software. DameWare Patch Manager is a complete patch management solution that allows you to patch both Microsoft and 3rd party applications from one easy-to-use console. With DameWare Patch Manager you can quickly and easily generate patches, deploy them and report on their success.
    Helping people and businesses access their digital lives from virtually anywhere, on any device.
    Sample Customers
    Illinois School District
    The North Face, Slingbox, Lutron, The Weather Company
    Top Industries
    VISITORS READING REVIEWS
    Government18%
    Computer Software Company10%
    Financial Services Firm8%
    Manufacturing Company5%
    REVIEWERS
    Manufacturing Company38%
    Financial Services Firm25%
    Educational Organization13%
    Non Tech Company13%
    VISITORS READING REVIEWS
    Computer Software Company10%
    Financial Services Firm9%
    Manufacturing Company9%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business69%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise17%
    Large Enterprise49%
    Buyer's Guide
    Remote Access
    March 2024
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    768,886 professionals have used our research since 2012.

    Dameware Remote Support is ranked 26th in Remote Access while LogMeIn Pro is ranked 14th in Remote Access with 20 reviews. Dameware Remote Support is rated 8.6, while LogMeIn Pro is rated 9.0. The top reviewer of Dameware Remote Support writes "The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles". On the other hand, the top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". Dameware Remote Support is most compared with Microsoft Remote Desktop Services, N-able Take Control, VNC Connect, ManageEngine ServiceDesk Plus and SolarWinds Dameware Remove Everywhere, whereas LogMeIn Pro is most compared with Microsoft Remote Desktop Services, LogMeIn Rescue, ConnectWise ScreenConnect, BeyondTrust Remote Support and Parallels Access.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.