LogMeIn Central vs SuperOps.ai comparison

GoTo and SuperOps.ai are both solutions in the Remote Monitoring and Management (RMM) category. GoTo is ranked #14, while SuperOps.ai is ranked #12 with an average rating of 7.0. GoTo holds a 3.2% mindshare in RMM, compared to SuperOps.ai’s 3.6% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 100% of SuperOps.ai users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

1,060 Views
710 Comparison Views

100% willing to recommend

SuperOps.ai

Read 1 SuperOps.ai review

743 Views
557 Comparison Views

100% willing to recommend

LogMeIn Central

SuperOps.ai

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between LogMeIn Central and SuperOps.ai based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: February 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

February 2026

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Helped 882,961 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

14th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

SuperOps.ai

Ranking in Remote Monitoring and Management (RMM)

12th

Average Rating

7.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Patch Management (21st)

Mindshare comparison

As of February 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.2%, down from 4.4% compared to the previous year. The mindshare of SuperOps.ai is 3.6%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
SuperOps.ai	3.6%
LogMeIn Central	3.2%
Other	93.2%

Remote Monitoring and Management (RMM)

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Pradip Dey

Chief Solution Architect at Express Systems Limited (ESL)

Monitoring tool, user-friendly and interactive but experienced an issue with integration

The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"I have called for help to their technical support, and they have been extremely helpful."

"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

"Using the product, we provide a quicker response when supporting customers."

"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."

"Unattended remote assistance."

More LogMeIn Central pros

"The customer service and support are very good."

Cons

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"There are some screens that are just ugly and difficult to manipulate."

"Do not use the technical support."

"The initial load is terribly slow and often has delays with the login page loading."

"I do not like the antivirus."

"It is easy to get locked out, which is something that needs to be improved."

More LogMeIn Central cons

"I found some issues when I integrated the accounting software with Xero."

Pricing and Cost Advice

"Coming from where it was free, it's getting to be expensive."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

More LogMeIn Central pricing and cost advice

"It is affordable."

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Top Industries

By visitors reading reviews

Performing Arts

Healthcare Company

Manufacturing Company

Educational Organization

Performing Arts

11%

Computer Software Company

11%

Outsourcing Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

No data available

Questions from the Community

Ask a question

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What is your experience regarding pricing and costs for SuperOps.ai?

I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.

See all answers

What needs improvement with SuperOps.ai?

I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...

See all answers

What is your primary use case for SuperOps.ai?

We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.

See all answers

Comparisons

Kaseya VSA vs LogMeIn Central

Compared 12% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 8% of the time

ConnectWise RMM vs LogMeIn Central

Compared 8% of the time

NinjaOne vs LogMeIn Central

Compared 8% of the time

Microsoft Configuration Manager vs LogMeIn Central

Compared 7% of the time

More LogMeIn Central Competitors

Kaseya VSA vs SuperOps.ai

Compared 37% of the time

NinjaOne vs SuperOps.ai

Compared 16% of the time

Atera vs SuperOps.ai

Compared 14% of the time

Datto Remote Monitoring and Management vs SuperOps.ai

Compared 12% of the time

Motadata ServiceOps vs SuperOps.ai

Compared 3% of the time

More SuperOps.ai Competitors

Product Reports

Buyer's Guide

LogMeIn Central

February 2026

Download LogMeIn Central product report

Buyer's Guide

Remote Monitoring and Management (RMM)

February 2026

Download SuperOps.ai product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

SuperOps.ai offers an IT management platform catering to the demands of modern IT organizations, streamlining operations with its efficient tools and functionalities.

SuperOps.ai is designed to enhance operational efficiency for IT teams by providing an integrated suite of tools focused on automation, monitoring, and service management. It helps users manage IT assets, automate repetitive tasks, and streamline service desk operations. Its intuitive interface and robust functionality meet the needs of IT professionals seeking to improve workflow and productivity. Room for improvement includes expanding customization options to better align with user preferences.

What are the standout features of SuperOps.ai?

Integrated IT Asset Management: Centralizes asset information for easy access and management.
Service Desk Automation: Simplifies ticket handling with automated workflows and notifications.
Remote Monitoring: Allows proactive monitoring of systems to ensure optimal performance.
User Collaboration Tools: Enhances team communication and project collaboration.

What ROI can users expect when using SuperOps.ai?

Increased Efficiency: Automated workflows reduce manual intervention, saving time.
Improved Asset Visibility: Centralized asset data aids in making informed decisions.
Higher Productivity: Streamlined processes enhance team output.
Enhanced Monitoring: Early detection of issues prevents potential downtime.

SuperOps.ai is implemented across industries such as IT services, consulting, and various sectors needing robust IT management. By catering to specific industry needs, it provides professionals with tailored tools to resolve IT challenges effectively.

SuperOps.ai

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Information Not Available

Buyer's Guide

Remote Monitoring and Management (RMM)

February 2026

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