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LogMeIn Central vs SuperOps.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Ranking in Remote Monitoring and Management (RMM)
15th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
SuperOps.ai
Ranking in Remote Monitoring and Management (RMM)
13th
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Patch Management (23rd)
 

Mindshare comparison

As of July 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 3.4%, up from 3.1% compared to the previous year. The mindshare of SuperOps.ai is 3.2%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
SuperOps.ai3.2%
LogMeIn Central3.4%
Other93.4%
Remote Monitoring and Management (RMM)
 

Featured Reviews

reviewer1191933 - PeerSpot reviewer
Associate Director of Information Technology at a computer software company with 51-200 employees
Scalable, good search features, and good options for multiple displays
I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.
Pradip Dey - PeerSpot reviewer
Chief Solution Architect at Express Systems Limited (ESL)
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Unattended remote assistance is the most valuable for us – I save travel time and money."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7."
"It allows you to transfer along with many other functions."
"The initial setup was very easy."
"​The initial setup was pretty straightforward."
"I have called for help to their technical support, and they have been extremely helpful."
"I like the encryption and security of LogMeIn; I think the end-to-end security on it, in and of itself, is really good, and I use the two-step login system and it's great."
"The customer service and support are very good."
 

Cons

"It's not really a true RMM product but more of just a remote access."
"While I am not in charge of the finances, I do know that the solution is expensive as hell."
"The client could have a bit more functionality, as some changes can only be made through the web interface."
"The only thing I found is that they've gotten very, very expensive over the years."
"Sometimes it just fails to load."
"The price. I complain about it all the time."
"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"
"Client setup."
"I found some issues when I integrated the accounting software with Xero."
 

Pricing and Cost Advice

"It really is an expensive product for me.​"
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"It is a little pricey. I have more than five seats, so I pay a $1000/year."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"It is affordable."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
6%
Outsourcing Company
11%
Performing Arts
10%
Healthcare Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SuperOps.ai?
I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.
What needs improvement with SuperOps.ai?
I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...
What is your primary use case for SuperOps.ai?
We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
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Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: July 2026.
904,836 professionals have used our research since 2012.