LogMeIn Central vs Microsoft Configuration Manager comparison

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"I have called for help to their technical support, and they have been extremely helpful."

"​The initial setup was simple."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"It is a scalable solution."

"Using the product, we provide a quicker response when supporting customers.​"

"Microsoft Configuration Manager helps with patch management."

"I find the product valuable for deployment recovery and it has done much more than that."

"Technical support was helpful and responsive."

"The dashboards have information about our assets."

"It lets you know what your infrastructure is like and what state you are in."

"The most valuable feature of SCCM is the application distribution."

"I manage software updates and operating systems for devices, and within seconds, we can remotely deploy a system for, say, 2,000 devices. Not only that, but we can also deploy scripts and create comprehensive compliance rules."

"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."

"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"

"Do not use the technical support."

"The solution is expensive as hell."

"Sometimes it just fails to load."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"Our clients are having issues with printing."

"It would be nice to have everything in one place. Now they have Intune for the desktops and SCCM to handle their servers."

"The availability of technical support could improve."

"Management of Linux devices could be improved."

"It does seem a bit buggy from time to time."

"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."

"On some hardware, we'd like an easier way to get peripherals attached."

"The App to upgrades to the server needs to be improved."

"There were misconfigurations by our team rather than issues with the product itself. However, it does seem a bit buggy from time to time, based on what I have heard."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"The solution's price is reasonable."

"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."

"The price of Microsoft Endpoint Configuration Manager is expensive."

"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."

"I would rate the cost as eight out of ten."

"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."

"Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."

"We have to pay for a license."

"There is not a license needed to use the solution."