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LogMeIn Central vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
Software Distribution (1st), Server Monitoring (7th), Configuration Management (3rd), Patch Management (2nd)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.3%, down 4.7% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 4.4% mindshare, down 6.7% since last year.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
LogMeIn Central3.3%
Kaseya VSA16.4%
NinjaOne11.5%
Other68.8%
Remote Monitoring and Management (RMM)
Server Monitoring Market Share Distribution
ProductMarket Share (%)
Microsoft Configuration Manager4.4%
Zabbix18.1%
Checkmk8.1%
Other69.4%
Server Monitoring
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Information Technology Specialist at Allegheny Coupling
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
JunedBedrekar - PeerSpot reviewer
Expert at a tech vendor with 10,001+ employees
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"Unattended remote assistance."
"I like being able to dial in and transfer files for updates."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"The alerts are helpful."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"Using the product, we provide a quicker response when supporting customers.​"
"The possibility or native capability of managing Microsoft networks and Microsoft endpoints is valuable for me."
"It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops."
"The solution effectively handles inventory management, deployment, and reporting."
"The most valuable features I find in Microsoft Configuration Manager are mostly patching, deploying software, deploying images, and running custom scripts."
"The cloud account management is a valuable feature."
"Technical support was helpful and responsive."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
"One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined process has significantly improved our software distribution workflows."
 

Cons

"I do not like the antivirus."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"It's not really a true RMM product but more of just a remote access."
"Sometimes it just fails to load."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"The solution is expensive as hell."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"We'd like the solution to make it easier to manage remote users."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"The availability of technical support could improve."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
"In spite of us being a premier customer we find the support unsatisfactory."
"Managing role-based access control within Microsoft Configuration Manager was not helpful because we had other identity management solutions specifically designated for identity management."
"It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit)."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
 

Pricing and Cost Advice

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"The price needs improvement. It is ridiculously expensive now, and no features have really changed."
"Coming from where it was free, it's getting to be expensive."
"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
"The solution's price is reasonable."
"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."
"The licensing is good because they have various options, depending on what you are looking for."
"We use the tool's free license. It is expensive."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
"SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free."
"We have to pay for a license."
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Top Industries

By visitors reading reviews
Performing Arts
9%
Educational Organization
7%
Healthcare Company
7%
Manufacturing Company
6%
Financial Services Firm
11%
Government
10%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise64
 

Questions from the Community

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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

No data available
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
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