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LogMeIn Central vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
Software Distribution (1st), Server Monitoring (5th), Configuration Management (3rd), Patch Management (1st)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.1%, down 4.4% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 5.1% mindshare, down 6.9% since last year.
Remote Monitoring and Management (RMM) Market Share Distribution
ProductMarket Share (%)
LogMeIn Central3.1%
Kaseya VSA17.9%
NinjaOne13.2%
Other65.8%
Remote Monitoring and Management (RMM)
Server Monitoring Market Share Distribution
ProductMarket Share (%)
Microsoft Configuration Manager5.1%
Zabbix22.9%
Checkmk9.3%
Other62.7%
Server Monitoring
 

Featured Reviews

Kelsey Braun - PeerSpot reviewer
Has good stability and an easy initial setup process
We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…
JunedBedrekar - PeerSpot reviewer
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides remote access, allows me to get inside our network to be able to fix problems."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"Unattended remote assistance."
"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."
"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"​The initial setup was simple."
"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"The main, clear valuable feature is updating the latest, patches and updates from Windows. This is the main feature we really utilize a lot."
"The solution is user-friendly and easy to learn."
"The initial setup is fairly straightforward."
"The product is useful for patch management."
"It is easy to install, and quick to deploy."
"Microsoft Endpoint Configuration Manager is very scalable."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."
 

Cons

"There are some screens that are just ugly and difficult to manipulate."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"It is easy to get locked out, which is something that needs to be improved."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"Sometimes it just fails to load."
"They should provide intermediate device limit options for the users."
"The initial load is terribly slow and often has delays with the login page loading."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"Built in PowerShell cmdlets would be a nice feature because managing clients remotely can be a pain without knowing the WMI calls to run."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"The tool's deployment is complex and depends on the architecture you want to implement."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"Initial setup was complex. There's a lot that goes into it."
"In terms of scalability, I believe there's room for improvement. While SCCM is capable of handling our current needs effectively, scalability could be enhanced to accommodate future growth and larger deployments."
"Managing role-based access control within Microsoft Configuration Manager was not helpful because we had other identity management solutions specifically designated for identity management."
"They need to improve the support for the Mac operating system."
 

Pricing and Cost Advice

"It really is an expensive product for me.​"
"I complain about the price all the time. It's gone up from relatively inexpensively to, right now, about $2000 a year for me, based upon the number of machines I have. You say $2000 is not that bad, but the price has jumped up significantly over the past few years. They went three or four years without any price increases, and then they did a dramatic increase, three or four times the annual fee, two years in a row. But last year and this year it has been pretty stable."
"Coming from where it was free, it's getting to be expensive."
"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"The price is a little high but it's competitive. The licensing process is fairly easy."
"The solution's price is reasonable."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"There is not a license needed to use the solution."
"There is an annual license needed to use the solution."
"The price model is different for every client."
"It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it."
"Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
"Presently, I am using a free trial version."
"The price could be better."
"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
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Top Industries

By visitors reading reviews
Performing Arts
9%
Educational Organization
8%
Computer Software Company
8%
Insurance Company
8%
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise64
 

Questions from the Community

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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

No data available
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
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