We performed a comparison between Kaseya VSA and LogMeIn Central based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"This solution is our RMM tool and we love the deployment features."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"The remote support is the most valuable aspect of the solution."
"The most valuable part of this solution is the security features that it offers."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"It is a scalable solution."
"The initial setup was simple."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"The initial setup was pretty straightforward."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"The agent-based monitoring solution can be improved."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"It's very difficult to update the third-party software on every device."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"The deployment process could be better."
"Do not use the technical support."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"Our clients are having issues with printing."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"Sometimes it just fails to load."
"The solution is expensive as hell."
"It is easy to get locked out, which is something that needs to be improved."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews. Kaseya VSA is rated 7.6, while LogMeIn Central is rated 8.6. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and BigFix, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, LogMeIn Rescue and Atera.
See our list of best Remote Monitoring and Management (RMM) vendors.
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