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Motadata ServiceOps vs SuperOps.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Motadata ServiceOps
Ranking in Patch Management
39th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
IT Service Management (ITSM) (38th)
SuperOps.ai
Ranking in Patch Management
21st
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Remote Monitoring and Management (RMM) (12th)
 

Mindshare comparison

As of February 2026, in the Patch Management category, the mindshare of Motadata ServiceOps is 0.6%, up from 0.2% compared to the previous year. The mindshare of SuperOps.ai is 2.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
SuperOps.ai2.4%
Motadata ServiceOps0.6%
Other97.0%
Patch Management
 

Featured Reviews

reviewer1634292 - PeerSpot reviewer
Technical Officer at a tech services company with 11-50 employees
Responsive technical support and an easy initial setup but needs better asset management
We found the initial setup to be surprisingly straightforward. It's not overly complex and difficult, and the ease of setup is a great selling point. We started to do it on our own as it was so straightforward. There is a beginner's guide on their website which you can use. It's a very good toolbox and very useful. Basically, all you need to do is start up your virtual machine inside or outside, put in some passwords, and run one or two commands as directed and it's up and ready to go. The only thing that may take a while is the configuration process. Otherwise, the deployment is relatively fast. In about two weeks it's completely done. We have two or three people involved in the maintenance aspect of the product
Pradip Dey - PeerSpot reviewer
Chief Solution Architect at Express Systems Limited (ESL)
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The documentation for beginners is easily available online and very useful."
"The customer service and support are very good."
 

Cons

"We have noticed that sometimes we have a delay in action on technical support issues due to time differences."
"I found some issues when I integrated the accounting software with Xero."
 

Pricing and Cost Advice

Information not available
"It is affordable."
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Top Industries

By visitors reading reviews
No data available
Performing Arts
11%
Computer Software Company
11%
Outsourcing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for SuperOps.ai?
I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.
What needs improvement with SuperOps.ai?
I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...
What is your primary use case for SuperOps.ai?
We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.
 

Also Known As

Motadata IT Service Management, Motadata ITSM
No data available
 

Overview

 

Sample Customers

Satcom Infotech
Information Not Available
Find out what your peers are saying about Qualys, Microsoft, Vicarius and others in Patch Management. Updated: February 2026.
882,961 professionals have used our research since 2012.