LogicMonitor and Veeam Data Platform are key players in the IT management space, with LogicMonitor focusing on IT infrastructure monitoring and Veeam specializing in backup and data protection. LogicMonitor's real-time monitoring capabilities make it a strong candidate for dynamic environments, whereas Veeam's edge in backup and recovery positions it as an ideal solution for enterprises prioritizing data security and quick recovery.
Features: LogicMonitor offers interactive, customizable dashboards, detailed data insights, and advanced alert management. It is particularly effective in handling diverse environments including complex networks. In contrast, Veeam Data Platform excels in robust backup and recovery, integrating seamlessly with VM environments. It offers application-aware snapshots and quick recoveries, thus reducing downtime significantly.
Room for Improvement: LogicMonitor could benefit from more advanced topology mapping, better reporting, and improved mobile experiences. Users have expressed the need for enhanced automation in remediation. Veeam could improve by expanding its support for physical servers and enhancing cloud service integrations. Better deduplication and scheduling features would also enhance its offerings.
Ease of Deployment and Customer Service: LogicMonitor is praised for its flexible cloud-based deployment and highly rated customer support, providing quick problem resolution. Veeam, while strong in on-premises and hybrid deployments, offers commendable support that can vary by location and needs. LogicMonitor is known for its seamless cloud-native deployment experiences, whereas Veeam integrates well with existing legacy infrastructures.
Pricing and ROI: LogicMonitor is competitively priced, offering significant cost savings and efficiency in monitoring, which reduces false alerts and operational costs, ensuring high ROI. Veeam, though sometimes viewed as pricey, offers comprehensive features that justify its cost, providing licensing flexibility and substantial ROI through reduced recovery times and efficient cloud storage options.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
Customer support is on point and very well trained.
I would rate their technical support a 10 out of 10.
Most cases are handled perfectly.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
Integration with other vendors is also seamless.
In order to scale Veeam Data Platform, we have to pay a lot more money.
There are no issues with stability in Veeam Data Platform.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
Additional features expected in the next release to make it even better, most parts are on the way, and the AI integration should be improved.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Compared to IBM, Veeam Data Platform is simpler but brings some challenges with automation in backup and Oracle backup configuration.
I don't consider the price expensive given its importance.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication.
Product | Market Share (%) |
---|---|
Veeam Data Platform | 0.9% |
LogicMonitor | 2.7% |
Other | 96.4% |
Company Size | Count |
---|---|
Small Business | 11 |
Midsize Enterprise | 9 |
Large Enterprise | 8 |
Company Size | Count |
---|---|
Small Business | 216 |
Midsize Enterprise | 99 |
Large Enterprise | 138 |
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
Veeam Data Platform is designed for modern data management, providing secure backups, intelligent data insights, and resilience. It ensures data is protected, recoverable, and manageable across complex environments, supporting business continuity effectively.
Veeam Data Platform stands out with its robust capabilities in data protection, orchestrated recovery, and efficient management. It offers a simple interface while ensuring data security and availability, which is critical for businesses. The platform's compatibility with virtual machines, databases, and applications across VMware, Hyper-V, and cloud environments makes it a versatile choice for backup and disaster recovery strategies. Users gain confidence from its performance, from secure backups to facilitating effective infrastructure monitoring.
What are the key features of Veeam Data Platform?Veeam Data Platform is widely implemented by industries needing robust disaster recovery plans and data management solutions. It is particularly valuable in environments utilizing hybrid cloud solutions, protecting mission-critical workloads, and ensuring business continuity. Businesses leverage its capabilities to safeguard data integrity and facilitate long-term retention through efficient infrastructure management.
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