We compared LogicMonitorD and OpsRamp based on user reviews across several parameters. After reading all of the collected data, you can find our conclusion below.LogicMonitor excels in ease of deployment, intuitive interface, and robust customization, while some users find OpsRamp's setup lengthy and navigation complex. LogicMonitor's alerting system needs refinement, but its customer support is highly responsive, unlike OpsRamp's criticized support. Both offer reasonable pricing and significant ROI, enhancing IT management efficiency.
The summary above is based on 36 interviews we conducted recently with LogicMonitor and OpsRamp users. To access the review's full transcripts, download our report.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Having a dedicated firefighter team for each MSP would be beneficial.
Technical support should be improved.
it does not strike me as expensive, and the licensing model is clear enough.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
| Product | Market Share (%) |
|---|---|
| OpsRamp | 2.7% |
| LogicMonitor | 2.1% |
| Other | 95.2% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 9 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.
OpsRamp Features
OpsRamp has many valuable key features. Some of the most useful ones include:
OpsRamp Benefits
There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:
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