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Laserfiche vs OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of Laserfiche is 1.9%, up from 1.6% compared to the previous year. The mindshare of OpenText Documentum Content Management is 6.1%, down from 12.0% compared to the previous year. The mindshare of SharePoint is 11.7%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.7%
OpenText Documentum Content Management6.1%
Laserfiche1.9%
Other80.30000000000001%
Enterprise Content Management
 

Featured Reviews

CB
Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…
Ashish Shelar - PeerSpot reviewer
Technical Manager at IBM
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a very complete and powerful solution."
"It is easy to develop a VPN and UI."
"Using Documentum products such as ContentServer, xCP, and Captiva, over 90 large-scale business processes and applications have been successfully implemented to move forward to a paperless organization, fully integrated with our Oracle E-Business Suite and custom enterprise systems built in-house."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"The lifecycle management is valuable because many of our businesses create content and it passes through a lifecycle."
"The most valuable feature is the management."
"We use it as a repository of our records."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"In terms of sub-products/components, the most valuable features are definitely Content Server and DFC."
"There are a lot of valuable features (e.g., ease of use, collaboration, integration with LDAP, security, accessibility, stability, etc.)."
"SharePoint is a ten out of ten solution."
"The ability to have version control and co-editing is vital to our workflows."
"It has improved our productivity to a great extent with its great collaboration features."
"SharePoint is a big product with many features including customization flexibilities."
"The initial setup of SharePoint is very straightforward."
"It simplifies development of portal and document management, and by using Office 365, we got good integration with office tools."
"SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously."
 

Cons

"We would like to see more features for RPA and AI."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"I would like to see performance improvements, especially regarding slow response times."
"Open Text's technical support is lacking. There isn't enough community support."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"OpenText Documentum's user interface could be improved a little bit."
"The user interface can be improved."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The technical support from Microsoft for SharePoint is often slow and rated a three out of ten."
"For sure, it should offer customisation of data grids, which is not possible, as it seems to use some proprietary OCX control."
"There's room for improvement in the search functionality, although it has matured significantly over the years."
"The cloud-local file synchronization application (OneDrive for Business) is not as simple as expected, but it works."
"Achieving our goals in a multi-vendor project was not an easy task because of the 2010 UI."
"Well, for SharePoint Online, the add-on features which are free tend to expire within a month or earlier."
"When working on a website with SharePoint Online, not many people can edit simultaneously. If I am editing one section, my colleague cannot edit it at the same time."
"Analytics and reporting is an area with room for improvement. It should provide more complex-process automation out of the box."
 

Pricing and Cost Advice

Information not available
"The product is expensive."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
"Any extended support from Microsoft is expensive."
"The cost is expensive, but worthwhile."
"The pricing is competitive."
"Licensing can be by server or by seat."
"It is very expensive.​"
"They are about an eight in comparison to other similar products."
"The pricing works for us."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
19%
University
8%
Manufacturing Company
8%
Construction Company
6%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

Ask a question
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What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I a...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I kno...
What is your primary use case for SharePoint?
SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way t...
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: May 2026.
899,917 professionals have used our research since 2012.