Alfresco vs Laserfiche comparison

Hyland and Laserfiche are both solutions in the Enterprise Content Management category. Hyland is ranked #7 with an average rating of 6.8, while Laserfiche is ranked #21. Hyland holds a 8.8% mindshare in ECM, compared to Laserfiche’s 1.6% mindshare. Additionally, 78% of Hyland users are willing to recommend the solution, compared to 100% of Laserfiche users who would recommend it.

Alfresco

Read 14 Alfresco reviews

3,139 Views
2,543 Comparison Views

78% willing to recommend

Laserfiche

Read 1 Laserfiche review

674 Views
452 Comparison Views

100% willing to recommend

Alfresco

Laserfiche

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Alfresco and Laserfiche based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: October 2025).

Buyer's Guide

Enterprise Content Management

October 2025

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Helped 872,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alfresco

Ranking in Enterprise Content Management

7th

Ranking in Document Management Software

1st

Average Rating

7.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Laserfiche

Ranking in Enterprise Content Management

21st

Ranking in Document Management Software

8th

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Enterprise Content Management category, the mindshare of Alfresco is 8.8%, up from 7.6% compared to the previous year. The mindshare of Laserfiche is 1.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
Alfresco	8.8%
Laserfiche	1.6%
Other	89.6%

Enterprise Content Management

Featured Reviews

Karthi Keyan

Head Of Information Technology at a consultancy with 11-50 employees

Streamlining document management with enhanced digitalization features needed

We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…

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Christian Begaux

Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)

A powerful solution that offers BPM and automation to assist with our digital transformation

We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the ease of use, sections, and calendar."

"You can meet your users' expected features without having Alfresco's involvement."

"Document repository."

"Alfresco's technical support is very fast and professional."

"The digitalization of workflow, forms, operations, and business processes is also significant."

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."

"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."

More Alfresco pros

"This is a very complete and powerful solution."

Cons

"I would like them to consider document capture functionality."

"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."

"The setup process for Alfresco was complex."

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."

"The configuration of Alfresco is a big challenge."

"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."

"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."

More Alfresco cons

"We would like to see more features for RPA and AI."

Pricing and Cost Advice

"It is cheaper compared to head-to-head competitors."

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"There are costs for any upgrade or additional functions."

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

12%

Government

10%

Educational Organization

Government

23%

University

10%

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	1
Large Enterprise	3

No data available

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?

The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition from the community version to the licensed version, which incurs migration costs. ...

See all answers

What needs improvement with Alfresco?

Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the years, their documentation has highly improved. Initially, we had challenges find...

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What is your primary use case for Alfresco?

This is mainly for unstructured document management systems with workflow and data classification.

See all answers

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Comparisons

OpenText Documentum Content Management vs Alfresco

Compared 14% of the time

Hyland OnBase vs Alfresco

Compared 10% of the time

SharePoint vs Alfresco

Compared 9% of the time

OpenText Content Management vs Alfresco

Compared 9% of the time

IBM FileNet vs Alfresco

Compared 7% of the time

More Alfresco Competitors

SharePoint vs Laserfiche

Compared 22% of the time

OpenText Documentum Content Management vs Laserfiche

Compared 20% of the time

Microsoft Purview Data Lifecycle Management vs Laserfiche

Compared 14% of the time

Hyland OnBase vs Laserfiche

Compared 10% of the time

DocuWare vs Laserfiche

Compared 9% of the time

More Laserfiche Competitors

Product Reports

Buyer's Guide

Alfresco

October 2025

Download Alfresco product report

Buyer's Guide

Enterprise Content Management

October 2025

Download Laserfiche product report

Overview

The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

Hyland

Powerful Document Management Software and Agile Enterprise Content Management Solutions

Laserfiche

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse

Buyer's Guide

Enterprise Content Management

October 2025

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872,706 professionals have used our research since 2012.

See our list of best Enterprise Content Management vendors and best Document Management Software vendors.

We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.