Knowage vs Salesforce Einstein Analytics comparison

Knowage and Salesforce are both solutions in the BI (Business Intelligence) Tools category. Knowage is ranked #33, while Salesforce is ranked #15 with an average rating of 8.5. Knowage holds a 0.7% mindshare in BIT, compared to Salesforce’s 1.0% mindshare. Additionally, 85% of Knowage users are willing to recommend the solution, compared to 86% of Salesforce users who would recommend it.

Knowage

Read 18 Knowage reviews

771 Views
586 Comparison Views

85% willing to recommend

Salesforce Einstein Analytics

Read 21 Salesforce Einstein Analytics reviews

2,228 Views
1,560 Comparison Views

86% willing to recommend

Knowage

Salesforce Einstein Analytics

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Knowage and Salesforce Einstein Analytics are competitive in the business intelligence platform category. Salesforce Einstein Analytics generally has the upper hand due to its seamless integration with Salesforce products and advanced predictive insights.

Features:Knowage offers flexibility through its open-source nature and extensive customization options. Its modular architecture allows support for varied data sources, making it noteworthy for technical teams. Salesforce Einstein Analytics features embedded AI and machine learning capabilities, delivering real-time insights and predictive analytics. Its strong integration with Salesforce provides a comprehensive data exploration experience.

Room for Improvement:Knowage's complexity may be a barrier for less technical users, requiring significant expertise for optimal use. Its support options are limited compared to more established platforms. Salesforce Einstein Analytics could benefit from enhanced integration with non-Salesforce applications and a more accessible pricing structure for smaller firms. Streamlining its deployment process could also improve user experience.

Ease of Deployment and Customer Service:Knowage requires more technical expertise for deployment, potentially complicating the initial setup phase, although it provides flexibility once operational. Salesforce Einstein Analytics offers smoother deployment with seamless Salesforce integration. The robust customer support and extensive resources provided by Salesforce are superior compared to Knowage's more limited support.

Pricing and ROI:Knowage presents a low-cost entry point, appealing for organizations with tight budgets, offering quicker ROI with minimal investment. Salesforce Einstein Analytics, although priced higher, justifies the cost with advanced features and Salesforce integration. The sophisticated analytics capabilities provide significant value for detailed business insights, suggesting a substantial ROI with effective deployment.

To learn more, read our detailed Knowage vs. Salesforce Einstein Analytics Report (Updated: September 2025).

Buyer's Guide

Knowage vs. Salesforce Einstein Analytics

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Knowage

Ranking in BI (Business Intelligence) Tools

33rd

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Reporting (25th)

Salesforce Einstein Analytics

Ranking in BI (Business Intelligence) Tools

15th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the BI (Business Intelligence) Tools category, the mindshare of Knowage is 0.7%, up from 0.5% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.0%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

BI (Business Intelligence) Tools Market Share Distribution
Product	Market Share (%)
Salesforce Einstein Analytics	1.0%
Knowage	0.7%
Other	98.3%

BI (Business Intelligence) Tools

Featured Reviews

AbdulshukoorMohammed

General Manager Information Technology & Enterprise Applications Manager at OXFORD HOLDING

Easy to customize, cross-platform capable, and very stable

The only challenge here is that it's a Java-based platform. It requires very high technical skills. When we come to the integration with the single sign-on facilities, that part is very challenging. In Power BI and other tools, it's very easy to integrate with active directory and single sign-on, and identity management is very easy in other business intelligence tools. However, when it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports. The solution could be cheaper.

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Sunny Nair

Solution Architect and Senior Consultant at Keysight Technologies

Business insights improve with reliable integration but face occasional system downtimes

It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I can't name the features the way the Knowage community calls them because I still don't know the lingo. However, I can describe them. I like the ability to join more than one report, set all fields on one end, and replicate that on the other reports. I like that a lot. I think it's one of the features that got me using Knowage. They have tables, and I like that too. They took SQL scripts and many other scripts and enabled them to even correlate with Python. That's also one of the best things about Knowage. You could also decide to get information per user role, and this is also a feature that I like in Knowage."

"We can easily do our own customizations."

"The concept of engines is quite powerful allowing the user to work with report authoring/provisioning tools of their choice."

"The embedding feature is great."

"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."

"The tool is a cloud-based solution capable of integrating any kind of data in the world."

"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."

"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."

"Transparency is the most valuable feature of this solution."

"We have found the scalability to be very good."

"The out-of-the-box features are good for companies that want to try analytics and data science interventions."

"he most valuable feature of the solution is its ease of use."

More Salesforce Einstein Analytics pros

Cons

"The only challenge here is that it's a Java-based platform. It requires very high technical skills."

"Development of SpagoBI has now been moved to Knowage. Users interested in further developments of the platform will have to look there."

"It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products."

"The dashboard components could be better."

"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."

"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."

"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."

"If a user leaves your organization, you shouldn't lose the visibility of all of the records."

"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."

"The product is expensive."

"There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline."

"The product must be more transparent."

More Salesforce Einstein Analytics cons

Pricing and Cost Advice

"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."

"Knowage is open-source, and an enterprise edition is also available."

"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."

"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."

"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."

"I rate the solution's pricing a seven out of ten."

"Price-wise, Salesforce Einstein Analytics is an expensive tool."

"The solution is expensive."

"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."

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Top Industries

By visitors reading reviews

Hospitality Company

13%

Government

11%

Insurance Company

Retailer

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	12

Questions from the Community

Ask a question

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What do you like most about Salesforce Einstein Analytics?

The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...

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What needs improvement with Salesforce Einstein Analytics?

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What is your primary use case for Salesforce Einstein Analytics?

It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...

See all answers

Comparisons

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Compared 27% of the time

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Compared 15% of the time

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Compared 14% of the time

OpenText Intelligence vs Knowage

Compared 13% of the time

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Compared 28% of the time

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Tableau Enterprise vs Salesforce Einstein Analytics

Compared 16% of the time

IBM Watson Explorer vs Salesforce Einstein Analytics

Compared 9% of the time

SAP BusinessObjects Business Intelligence Platform vs Salesforce Einstein Analytics

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Product Reports

Buyer's Guide

Knowage

September 2025

Download Knowage product report

Buyer's Guide

Salesforce Einstein Analytics

September 2025

Download Salesforce Einstein Analytics product report

Also Known As

SpagoBI

Einstein Analytics, Salesforce Wave Analytics

Overview

Knowage (formerly SpagoBI) has a 14-years history. The actual release is the 6.3.

Knowage offers FULL ANALYTICAL CAPABILITIES, with a special focus on big data analytics and comprehensive support to rich and multi-source data analysis. Knowage provides different modules, each one focused on a specific domain but mutually combinable (Big Data, Smart Intelligence, Enterprise Reporting, Location Intelligence, Performance Management, Predictive Analysis). Moreover, Knowage is an OPEN SOURCE solution: the source code is freely accessible, everyone is allowed to join the community and build the own business solution to ensure strategic decision-making and improved productivity.

Knowage suite is supported by Engineering Group, the leading Italian software and services company, with about 10,000 people and more than 50 offices worldwide. Maintenance and support services (such as trainings, migration support, proof-of-concepts, etc) are provided by Engineering Group (KNOWAGE Labs) under subscription.

Knowage

Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

Connect directly to your CRM data and execute on insights directly in Chatter.
Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
Explore data quickly and automate actions with prebuilt apps.
Use mobile to act, whether you're on Android or iOS.

Salesforce

Sample Customers

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority

Buyer's Guide

Knowage vs. Salesforce Einstein Analytics

September 2025

Free Report: Knowage vs. Salesforce Einstein Analytics

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