Knowage vs Salesforce Einstein Analytics comparison

Knowage and Salesforce are both solutions in the BI (Business Intelligence) Tools category. Knowage is ranked #34, while Salesforce is ranked #28 with an average rating of 7.7. Knowage holds a 1.1% mindshare in BIT, compared to Salesforce’s 1.1% mindshare. Additionally, 85% of Knowage users are willing to recommend the solution, compared to 86% of Salesforce users who would recommend it.

Knowage

Read 18 Knowage reviews

3,099 Views
2,262 Comparison Views

85% willing to recommend

Salesforce Einstein Analytics

Read 21 Salesforce Einstein Analytics reviews

3,575 Views
2,932 Comparison Views

86% willing to recommend

Knowage

Salesforce Einstein Analytics

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Knowage and Salesforce Einstein Analytics are competitive in the business intelligence platform category. Salesforce Einstein Analytics generally has the upper hand due to its seamless integration with Salesforce products and advanced predictive insights.

Features:Knowage offers flexibility through its open-source nature and extensive customization options. Its modular architecture allows support for varied data sources, making it noteworthy for technical teams. Salesforce Einstein Analytics features embedded AI and machine learning capabilities, delivering real-time insights and predictive analytics. Its strong integration with Salesforce provides a comprehensive data exploration experience.

Room for Improvement:Knowage's complexity may be a barrier for less technical users, requiring significant expertise for optimal use. Its support options are limited compared to more established platforms. Salesforce Einstein Analytics could benefit from enhanced integration with non-Salesforce applications and a more accessible pricing structure for smaller firms. Streamlining its deployment process could also improve user experience.

Ease of Deployment and Customer Service:Knowage requires more technical expertise for deployment, potentially complicating the initial setup phase, although it provides flexibility once operational. Salesforce Einstein Analytics offers smoother deployment with seamless Salesforce integration. The robust customer support and extensive resources provided by Salesforce are superior compared to Knowage's more limited support.

Pricing and ROI:Knowage presents a low-cost entry point, appealing for organizations with tight budgets, offering quicker ROI with minimal investment. Salesforce Einstein Analytics, although priced higher, justifies the cost with advanced features and Salesforce integration. The sophisticated analytics capabilities provide significant value for detailed business insights, suggesting a substantial ROI with effective deployment.

To learn more, read our detailed Knowage vs. Salesforce Einstein Analytics Report (Updated: August 2026).

Buyer's Guide

Knowage vs. Salesforce Einstein Analytics

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Knowage

Ranking in BI (Business Intelligence) Tools

34th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Reporting (21st)

Salesforce Einstein Analytics

Ranking in BI (Business Intelligence) Tools

28th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the BI (Business Intelligence) Tools category, the mindshare of Knowage is 1.1%, up from 0.5% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

BI (Business Intelligence) Tools Mindshare Distribution
Product	Mindshare (%)
Salesforce Einstein Analytics	1.1%
Knowage	1.1%
Other	97.8%

BI (Business Intelligence) Tools

Featured Reviews

Albert Masanja

Margin Assurance Analyst at a comms service provider with 1,001-5,000 employees

A stable open source suite for modern business analytics with a useful replication feature

It would be better if more resources were available to help us learn how to use it. I wanted to use Knowage for a more extended period, but learning materials around the product were not really available and were not really straightforward. I've also seen inconsistencies between versions. For example, under the tools, especially in the cockpit, the way you create reports is now different. You will also find some configurations within a particular state, like a line chart, which differs from version to version. I think consistency is an essential feature in a product, especially for business intelligence products.

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Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

Business insights improve with reliable integration but face occasional system downtimes

It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Nice features available in SpagoBI compared with other open-source BI are Auditing, Collaborative BI, Query By Example, and User Profiling."

"The embedding feature is great."

"Customer Service: Excellent."

"Being able to schedule necessary jobs needed for production jobs and programming run times"

"The most valuable features to us are application implementation, development, and analysis."

"It's very easy to get the historical reports you need based on the business requirements and this helps our executives for taking decisions."

"Instead of just relying on emails to disperse our reports, having a central server to do this for us has helped our organization and has pushed us into a better place."

"The concept of engines is quite powerful allowing the user to work with report authoring/provisioning tools of their choice."

More Knowage pros

"The solution scales extremely well."

"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."

"Easy to use User-friendly Not required to be technical for a user to use Creates reports and dashboards with simple clicks and drags and drops Scheduling data sync Can easily handle a huge amount of data without any crunch or crash."

"The out-of-the-box features are good for companies that want to try analytics and data science interventions."

"The tool is a cloud-based solution capable of integrating any kind of data in the world."

"The insights it provides about customers are valuable; we get insights about the market, what they are doing, and what they're planning, and it is a comprehensive solution with everything in it so I can easily find what I need."

"he most valuable feature of the solution is its ease of use."

"It is valuable for bringing transparency of the communication that has been happening from all different parts of the organization to a customer."

More Salesforce Einstein Analytics pros

Cons

"Many things need to be improved, most of all robustness."

"When it comes to Knowage, it's a bit heavy, it's time-consuming sometimes, it's not very fast, and definitely not as fast as other business intelligence tools in terms of getting graphical reports."

"Unfortunately, many interesting features do not work when you are using a custom database for storing the metadata."

"The support is very meager: We had to break our heads to figure out everything"

"Tomcat configuration was tricky in earlier versions."

"The only challenge here is that it's a Java-based platform. It requires very high technical skills."

"Development of SpagoBI has now been moved to Knowage. Users interested in further developments of the platform will have to look there."

"As all software and especially the open-source ones have always something that can work better, in this case, SpagoBI is slightly difficult to implement."

More Knowage cons

"There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline."

"If a user leaves your organization, you shouldn't lose the visibility of all of the records."

"The tool needs to simplify its features."

"The biggest challenge we had was the cost and the licensing."

"There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language."

"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."

"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."

"Support: Very less support now."

More Salesforce Einstein Analytics cons

Pricing and Cost Advice

"Knowage is open-source, and an enterprise edition is also available."

"It allows the implementation of an effective reporting system using internal skills at a limited upfront cost."

"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."

"I rate the solution's pricing a seven out of ten."

"The solution is expensive."

"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."

"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."

"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."

"Price-wise, Salesforce Einstein Analytics is an expensive tool."

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Top Industries

By visitors reading reviews

Construction Company

24%

Manufacturing Company

University

Retailer

Construction Company

15%

Financial Services Firm

12%

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	4
Large Enterprise	12

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with Salesforce Einstein Analytics?

See all answers

What is your primary use case for Salesforce Einstein Analytics?

It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...

See all answers

What advice do you have for others considering Salesforce Einstein Analytics?

We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...

See all answers

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Product Reports

Buyer's Guide

Knowage

August 2026

Download Knowage product report

Buyer's Guide

Salesforce Einstein Analytics

July 2026

Download Salesforce Einstein Analytics product report

Also Known As

SpagoBI

Einstein Analytics, Salesforce Wave Analytics

Overview

Knowage is an open-source business intelligence suite offering features like engine concepts and report customization. It's favored for its integration capabilities and self-service BI functionality, allowing users to leverage cross-platform access and conduct comprehensive data analysis.

Knowage stands out in the BI landscape by providing tools that facilitate autonomous data exploration, with an emphasis on flexibility and extensive integration options. With capabilities for embedding reports and dynamic dashboards, it supports various analysis needs through integration with databases and tools like Jasper and BIRT. Despite its technical complexity and interface limitations, Knowage's features such as GIS integration and big data visualization enhance operational efficiency and profitability analysis.

What are the key features of Knowage?

Powerful engines: Facilitate complex data processing with high efficiency.
Report customization: Tailor reports to meet specific business requirements.
Cross-platform access: Enable data accessibility across different devices.
Open-source: Leverage the flexibility and cost-effectiveness of open-source solutions.
Embedding capabilities: Integrate seamlessly with tools like Jasper for enhanced functionality.
Python support: Use Python for advanced data correlation and analyses.
GIS integration: Incorporate geographical data for enriched insights.

What benefits should you consider in reviews?

Increased efficiency: Streamlined report deployment and big data visualization.
Comprehensive analysis: Tools for evaluating activities and profitability.
Data export options: Support for exporting data in preferred formats simplifies reporting tasks.
Operational cost savings: Eliminates the need for third-party BI solutions.

In the healthcare and financial sectors, Knowage is used for deriving insights from health data warehouses and performing financial analyses. Companies use it to create dashboards and reports from MySQL databases, embedding them for wider distribution, and enabling effective resource evaluation and decision-making.

Knowage

Salesforce Einstein Analytics delivers intuitive predictive analysis and robust CRM integration, managing data effectively for real-time insights, enhancing decision-making, and enabling workflow efficiency through scalable, AI-driven capabilities.

Known for its intuitive interface, Salesforce Einstein Analytics excels in predictive analysis and integrates seamlessly with CRM platforms. This tool handles large volumes of data, creating interactive dashboards and providing real-time insights into business operations. Its AI-driven features enhance decision-making and workflow efficiency, offering personalization options and scaling capabilities. However, users note challenges with support, mobile accessibility, and data flow functionality. Deployment and coding complexity can complicate use, and mobile integration seems limited. Despite a high price, enhancements in transparency and data handling robustness, improved user interface customization, and greater regional adaptability would be beneficial.

What are the key features of Salesforce Einstein Analytics?

Intuitive Interface: Simplifies navigation and enhances user experience.
Predictive Analysis: Offers AI-driven insights for strategic decision-making.
CRM Integration: Seamlessly connects with CRM platforms for comprehensive data analysis.
Interactive Dashboards: Enables creation of dynamic, shareable visualizations.
Scalability: Supports growing data needs, accommodating increased loads.

What benefits and ROI can users expect?

Enhanced Decision-Making: AI insights provide data-driven decision support.
Workflow Efficiency: Streamlined processes improve productivity.
Data Management: Effective handling of large datasets ensures reliable analysis.
Customizable Solutions: Flexible options tailor analytics to unique business requirements.

Companies use Salesforce Einstein Analytics across industries for integrating platforms like Genesis and ServiceNow, building predictive models, and automating tasks. It is pivotal in creating dashboards from multiple data sources, syncing email communication, and gaining customer insights. By evaluating metrics and enhancing human capital management, it functions as an integrated platform for marketing and customer service, aiding in opportunity analysis and predicting deal closure likelihood.

Salesforce

Sample Customers

FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority

Buyer's Guide

Knowage vs. Salesforce Einstein Analytics

August 2026

Free Report: Knowage vs. Salesforce Einstein Analytics

Find out what your peers are saying about Knowage vs. Salesforce Einstein Analytics and other solutions. Updated: August 2026.

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