


Symantec Endpoint Security Enterprise and Symantec Endpoint Security Complete compete in the endpoint protection category, with Symantec Endpoint Security Complete considered superior due to its extensive features.
Features: Symantec Endpoint Security Enterprise offers effective antivirus features, firewall management, and intrusion prevention utilizing machine learning. Symantec Endpoint Security Complete includes advanced threat detection, Adaptive Protection, and sandboxing for proactive threat prevention.
Room for Improvement: Symantec Endpoint Security Enterprise requires improvements in firewall control, threat notification alerts, and needs more comprehensive cloud support. It also faces stability issues on Mac environments. Symantec Endpoint Security Complete should enhance EDR and XDR functionalities, streamline installations, and improve mobile support and URL filtering.
Ease of Deployment and Customer Service: Both products offer flexible deployment options for on-premises, hybrid, and cloud models. Customer service for Symantec Endpoint Security Enterprise is generally satisfactory, though response times have slowed post-Broadcom acquisition. Symantec Endpoint Security Complete requires improved support responsiveness, especially in emerging markets.
Pricing and ROI: Symantec Endpoint Security Enterprise is competitively priced, offering flexible licensing and a strong ROI driven by compliance and reduced ransomware risk. In contrast, Symantec Endpoint Security Complete's higher pricing is justified by comprehensive protection, leading to significant ROI for mid-sized companies by preventing potential threats.
With Cortex XDR by Palo Alto Networks' incident correlation, behavioral detection, and process tree visibility, similar initial triage can often be completed in roughly 10 to 20 minutes, depending on the incident.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
I don't know the current situation with Broadcom, however, it was good when I was involved.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
Mac OS upgrades would break them before new versions were available.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
When a Cortex XDR by Palo Alto Networks incident is confirmed, it would be useful to automatically create a ServiceNow or Jira ticket with the incident summary, including affected endpoints, user indicators, process tree, severity, and recommended response actions.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
The mobile device management was not unified with the other endpoint management, creating structural issues.
They could improve the user interface.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Fortinet Endpoint Protection provides more features compared to other solutions.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.8% |
| Symantec Endpoint Security Enterprise | 0.6% |
| Symantec Endpoint Security Complete | 0.7% |
| Other | 94.9% |


| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 21 |
| Large Enterprise | 57 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Symantec Endpoint Security Complete offers robust defense capabilities including firewalls, advanced threat protection, and real-time SONAR monitoring to safeguard digital environments. This solution addresses virus outbreaks and reduces attack surfaces with a suite of advanced features.
With focus on comprehensive endpoint protection, Symantec Endpoint Security Complete is designed to detect, prevent, and respond to advanced cyber threats while maintaining minimal performance impact. It integrates various security measures such as sandboxing, threat hunting, EDR, and more, ensuring complete protection. Its deployment across different platforms is customizable, allowing adaptation to evolving security needs, from network security and secure messaging to Active Directory protection. Facilitating easy policy compliance and low administrative effort, this solution enhances cybersecurity readiness effectively.
What are the most important features of Symantec Endpoint Security Complete?In sectors such as finance and healthcare, Symantec Endpoint Security Complete plays a crucial role in safeguarding sensitive data and maintaining compliance. Retailers employ it to secure payment ecosystems, while educational institutions utilize its capabilities to protect against cyber threats in an increasingly digital learning environment. Its flexibility allows it to cater to varied industry requirements, ensuring reliable protection and efficient management of cybersecurity operations.
Symantec Endpoint Security Enterprise delivers robust security features like firewall management, anti-malware, intrusion prevention, and real-time AI-based analysis. Its flexibility and resource efficiency, alongside cloud integration, make it a reliable choice for endpoint security.
Offering comprehensive features for proactive protection, Symantec Endpoint Security Enterprise provides automatic remediation, policy configuration, and system monitoring through an efficient management interface. It ensures antivirus and endpoint protection against malware, viruses, and network threats in cloud or on-premises environments. Users benefit from its functionality in access control, EDR, threat detection, and network monitoring. However, there is room for improvement in user-friendliness, threat intelligence, and AI-based detection capabilities to address sophisticated threats. Enhanced browser protection, support, and pricing, along with better integration of cloud security and robust firewall controls, are sought after refinements.
What are Symantec Endpoint Security Enterprise’s key features?Various industries utilize Symantec Endpoint Security Enterprise to secure endpoints with extensive device and network threat prevention. The solution is often deployed to safeguard financial data, healthcare records, and sensitive information in critical infrastructures, ensuring compliance with strict regulatory standards.
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