JumpCloud vs Microsoft Entra ID Protection comparison

JumpCloud and Microsoft are both solutions in the Identity Management (IM) category. JumpCloud is ranked #12 with an average rating of 8.4, while Microsoft is ranked #8 with an average rating of 8.8. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 100% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

JumpCloud and Microsoft Entra ID Protection compete in the identity management category. Microsoft Entra ID Protection is often considered superior due to its extensive features and integration abilities within the Microsoft ecosystem.

Features: JumpCloud is known for its device management and single sign-on capabilities, facilitating remote device configuration and management. Its streamlined policy management and numerous application integrations support diverse IT infrastructures efficiently. Microsoft Entra ID Protection emphasizes robust security with time-limited administrative access and conditional access policies. Its integration with Microsoft’s ecosystem, including Microsoft Defender, enhances its security offerings.

Room for Improvement: JumpCloud could improve its mobile device management, offer better support for additional device types, and enhance integration with other services. Users desire more comprehensive device control and reporting capabilities. Microsoft Entra ID Protection could benefit from better hybrid functionalities, easier configuration processes, and improved logging and notifications. Users also seek better infrastructure integration and simplified administrative controls.

Ease of Deployment and Customer Service: JumpCloud is praised for its seamless cloud deployment and responsive customer support that aids in resolving technical issues effectively. Microsoft Entra ID Protection provides strong support for hybrid and public cloud setups but is criticized for its complex configurations and slower response times, although recent improvements have enhanced its customer support experience.

Pricing and ROI: JumpCloud's pricing is user-friendly with tiered plans, though some find recent price increases challenging. It offers significant ROI through reduced identity management costs and saved time in user management. Microsoft Entra ID Protection has competitive pricing, but some users find it expensive, especially in smaller markets. Nonetheless, its comprehensive security features and integration with other Microsoft services contribute to its cost-effectiveness.

To learn more, read our detailed JumpCloud vs. Microsoft Entra ID Protection Report (Updated: December 2025).

Buyer's Guide

JumpCloud vs. Microsoft Entra ID Protection

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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reviewer2133984

Sr. Security Analyst/Incident Response at a retailer with 5,001-10,000 employees

Conditional access provides detailed security customization

The best features of Microsoft Entra ID Protection are the conditional aspects, particularly the conditions that can be created. Microsoft Entra ID Protection has helped us because it gives us conditions that we can filter on or support, providing us more granularity. Microsoft Entra ID Protection allows blocking based on geolocation and similar parameters. The protections for handling identity threats in Microsoft Entra ID Protection, such as the automated remediation, are working effectively. With Microsoft Entra ID Protection, we are able to pivot off of particular alerts and stay abreast of them, which works to enhance our organization's security strategy. They definitely aid in threat detection with Microsoft Entra ID Protection.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is pretty sharp and very responsive."

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"Content filtering is the most useful feature of iboss."

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."

"Its initial setup was straightforward."

More iboss pros

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"The solution is stable."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."

More JumpCloud pros

"We can solve many problems without deep knowledge of coding, and it's very quick to solve problems with the no-code, low-code solution of Microsoft for us."

"The protections for handling identity threats in Microsoft Entra ID Protection, such as the automated remediation, are working effectively."

"The features we find most effective for identity security include access reviews, two-factor authentication, and modification."

"The valuable features include multifactor authentication, accessory capabilities, and conditional access for specific applications."

"For me, automatization is most valuable."

"Microsoft Entra ID Protection's features are suitable for all sizes of companies; it's a must-have product because traditionally Active Directory was used for identity and authentication on computers, and now with hybrid capabilities, every company of any size needs these features and tools."

"These features ease the job of security analysts, providing a better vision of user activities and potential risks."

"The most valuable features are the API apps, which I use to connect to my cloud Protection."

More Microsoft Entra ID Protection pros

Cons

"Sometimes, obviously, there are bugs."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"I'd like to see them accelerate development on the security side, particularly around data loss prevention."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

More iboss cons

"Support is not good enough."

"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."

"The visual tool and interface must be more fine-tuned."

"They need more straightening of the SSO capabilities."

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"JumpCloud can be improved in several areas."

More JumpCloud cons

"The pricing could be improved."

"Microsoft has room for improvement in simplifying their integration with third-party solutions and making the licensing model more understandable."

"The platform's pricing and scalability need improvement."

"The recent CrowdStrike issue affected most systems."

"There is room for improvement in the ability for Entra ID Protection to inherit roles and configurations from whatever solution I am migrating from, so that these don't have to be built from the ground up during the implementation process."

"I rate the quality of support at four out of ten because of inefficiencies in the ticket handling process. Tickets often bounce from person to person, requiring the sharing of information multiple times."

"I did have some trouble finding specific documentation, particularly for troubleshooting."

"The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability."

More Microsoft Entra ID Protection cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The solution is pretty expensive."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The cost was around $5 per user per month."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"JumpCloud's monthly license costs around $25 for the complete solution."

More JumpCloud pricing and cost advice

"The product cost is on the expensive side."

"The price of Azure AD is not expensive."

"The pricing is competitive in the SMA segment and runs $5-$6 per user."

"From one to ten, if one is cheap and ten is expensive, I rate the tool a seven out of ten."

"Azure Active Directory Identity Protection is not very expensive."

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

See all answers

What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?

The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.

See all answers

What needs improvement with Azure Active Directory Identity Protection?

We explore the possibilities to use Purview to control our applications, though not very deeply as it's not very help...

See all answers

What is your primary use case for Azure Active Directory Identity Protection?

We are still deep involved in the use of Microsoft technology for databases and business intelligence, and in the las...

See all answers

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Product Reports

Buyer's Guide

iboss

January 2026

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Buyer's Guide

JumpCloud

January 2026

Download JumpCloud product report

Buyer's Guide

Microsoft Entra ID Protection

January 2026

Download Microsoft Entra ID Protection product report

Also Known As

iBoss Cloud Platform

Resmo

Azure Active Directory Identity Protection, Azure AD Identity Protection

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Microsoft Entra ID Protection enhances security through features like conditional access and multifactor authentication, optimizing identity management for enterprises. This robust solution ensures efficient control over access policies, supporting seamless integration and operational efficiency.

Microsoft Entra ID Protection provides advanced identity management, authentication, and authorization capabilities, supporting multifactor authentication and single sign-on to control digital identities effectively. It utilizes adaptive machine learning for security enhancements and automated risk-based actions, with seamless Microsoft Defender integration. Connectivity with third-party applications and real-time monitoring offers improved operational efficiency for managing large user bases. While it is a powerful tool, there is room to grow in areas such as identity labeling, password management, faster synchronization, better Mac compatibility, and improved scalability. Desired features include enhanced course availability for security training, streamlined implementation processes, and clarified interfaces.

What are the key features of Microsoft Entra ID Protection?

Conditional Access: Control access policies to secure identity-related activities.
Multifactor Authentication: Strengthen sign-in security with multiple verification methods.
Single Sign-On: Simplify access to applications with a single set of credentials.
Identity Governance: Maintain compliance and manage identities efficiently.

What benefits should be considered in reviews?

Enhanced Security: Adaptive machine learning and risk-based actions reduce vulnerabilities.
Operational Efficiency: Integration and monitoring capabilities facilitate large-scale management.
Compliance Support: Aids in maintaining security compliance strategies.
Seamless Integration: Works effectively with Microsoft Defender and third-party apps.

Organizations leverage Microsoft Entra ID Protection to manage identities and access across sectors such as finance, healthcare, and technology. They integrate hybrid environments, enforcing multifactor authentication and conditional access policies, which enables them to secure digital identities and align with compliance operations. Many synchronize on-premises Active Directory with cloud services, effectively managing users, groups, and licenses.

Microsoft

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Information Not Available

Buyer's Guide

JumpCloud vs. Microsoft Entra ID Protection

December 2025

Free Report: JumpCloud vs. Microsoft Entra ID Protection

Find out what your peers are saying about JumpCloud vs. Microsoft Entra ID Protection and other solutions. Updated: December 2025.

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