JumpCloud vs Microsoft Entra ID Protection comparison

JumpCloud and Microsoft are both solutions in the Identity Management (IM) category. JumpCloud is ranked #12 with an average rating of 8.5, while Microsoft is ranked #7 with an average rating of 8.6. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 100% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Mar 30, 2025

JumpCloud and Microsoft Entra ID Protection both compete in the identity and access management space. JumpCloud may have the upper hand due to its ease of integration and flexible pricing model, which is particularly attractive to startups and SMEs.

Features: JumpCloud stands out for its excellent device management, offering a near-effortless configuration of devices remotely, single sign-on capabilities, and seamless integration with Microsoft 365 and Google Workspace. Additionally, its RADIUS authentication feature is highly valued. Microsoft Entra ID Protection is noted for its identity security features, such as conditional access, granular control, and strong multifactor authentication. It integrates well with Microsoft tools like Defender, making it a strong option for organizations deeply embedded in the Microsoft ecosystem.

Room for Improvement: JumpCloud could benefit from enhanced Windows device management and integration with Microsoft 365 groups. Users suggest improvements in MDM capabilities and a more streamlined sync with external cloud services, as well as better asset management features. Microsoft Entra ID Protection needs simpler integration and configuration processes, faster sync speeds, and a longer log retention period. Improvements in hybrid connectivity and a better migration tool would further enhance its functionalities.

Ease of Deployment and Customer Service: JumpCloud is primarily deployed on a public cloud, with its customer service appreciated for responsiveness and detailed support, even for free tier users. Microsoft Entra ID Protection operates on public and hybrid cloud models. Although its support has improved, some users find the initial solutions challenging to navigate. Both products are committed to providing strong support, with JumpCloud often receiving higher praise for direct interaction and speed.

Pricing and ROI: JumpCloud offers flexible and reasonable pricing, making it ideal for startups or SMEs, and despite a recent price increase, its ROI is positive due to convenience and functionality. Microsoft Entra ID Protection can be costly, with complexities in licensing. While clients recognize its value for security in enterprise settings, smaller companies may find the costs prohibitive. JumpCloud’s pricing model, with its ease and flexibility, is often more appealing to budget-conscious users.

To learn more, read our detailed JumpCloud vs. Microsoft Entra ID Protection Report (Updated: June 2025).

Buyer's Guide

JumpCloud vs. Microsoft Entra ID Protection

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Manage multiple cloud platforms seamlessly with unified credentials

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

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Mahender Nirwan

Software developer at TAIGLE LLC

Access to other software is just one click away and suitable for big organizations

Currently, we have limited use of Microsoft AD. We only use it to see if user blocks are available. If they are, we unblock the account and get access accordingly. AD has paid access control features. We can add access control over AD. For example, for documentation, we use an Outline tool. It's open source, and we add our company's knowledge base to it. It's an alternative to Confluence. We don't want everyone to have access to all documentation. If I create documentation for my team, only my team should have access, not support or sales. We can add these scopes or access controls over AD. Once integrated, the person will get the appropriate access control features upon logging in. Role-based access control is a great feature of Active Directory.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Technical support is pretty sharp and very responsive."

More iboss pros

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"The solution is stable."

"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"Scalability-wise, I rate the solution a ten out of ten."

"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."

More JumpCloud pros

"The deployment process is straightforward. It takes a few hours to complete."

"I find the most valuable feature to be conditional access."

"Microsoft's support is commendable. Their response time is quick, and they handle inquiries effectively, ensuring ongoing support processes."

"I use conditional access most of the time."

"These features ease the job of security analysts, providing a better vision of user activities and potential risks."

"The valuable features include multifactor authentication, accessory capabilities, and conditional access for specific applications."

"For me, automatization is most valuable."

"The solution's technical support offers great assistance to users."

More Microsoft Entra ID Protection pros

Cons

"The dashboards for local use could be better."

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Its pricing could be better."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

More iboss cons

"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."

"They need more straightening of the SSO capabilities."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"It could dip into CI/CD tooling as well. That would be a very interesting part to see."

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"The visual tool and interface must be more fine-tuned."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"Support is not good enough."

More JumpCloud cons

"Microsoft has not offered control over how they calculate high or low-risk scenarios. While they mention if a low risk is found by Microsoft, the triggered policy isn't customizable."

"I did have some trouble finding specific documentation, particularly for troubleshooting."

"Identity protection and trust issues, particularly in hybrid environments, could be addressed better with Microsoft Entra ID Protection. This would aid connectivity concerns."

"Integrating some notifications, not necessarily all, but at least for important events or alerts, would be beneficial as it would function as a team solution or something similar."

"Microsoft has room for improvement in simplifying their integration with third-party solutions and making the licensing model more understandable."

"The product's initial setup phase is not easy."

"The solution is not optimized to work with Mac devices on a granular level. They work seamlessly with Windows but have a lot to improve to work with Mac devices. It also needs to improve stability and scalability."

"The platform's pricing and scalability need improvement."

More Microsoft Entra ID Protection cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The solution is pretty expensive."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"JumpCloud's monthly license costs around $25 for the complete solution."

More JumpCloud pricing and cost advice

"The price of Azure AD is not expensive."

"The product cost is on the expensive side."

"From one to ten, if one is cheap and ten is expensive, I rate the tool a seven out of ten."

"Azure Active Directory Identity Protection is not very expensive."

"The pricing is competitive in the SMA segment and runs $5-$6 per user."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Government

Comms Service Provider

16%

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

14%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

See all answers

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...

See all answers

What needs improvement with JumpCloud?

I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...

See all answers

What do you like most about Azure Active Directory Identity Protection?

I use conditional access most of the time.

See all answers

What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?

The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.

See all answers

What needs improvement with Azure Active Directory Identity Protection?

I have set up my Active Directory locally for the same domain. However, Entra ID lacks a function to synchronize from...

See all answers

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Compared 9% of the time

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Scalefusion vs JumpCloud

Compared 20% of the time

Microsoft Entra ID vs JumpCloud

Compared 16% of the time

Microsoft Intune vs JumpCloud

Compared 12% of the time

Microsoft Active Directory vs JumpCloud

Compared 6% of the time

Teleport vs JumpCloud

Compared 5% of the time

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Microsoft Defender for Identity vs Microsoft Entra ID Protection

Compared 41% of the time

BloodHound Enterprise vs Microsoft Entra ID Protection

Compared 11% of the time

Semperis Directory Services Protector vs Microsoft Entra ID Protection

Compared 9% of the time

CrowdStrike Falcon vs Microsoft Entra ID Protection

Compared 7% of the time

Silverfort vs Microsoft Entra ID Protection

Compared 5% of the time

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Product Reports

Buyer's Guide

iboss

June 2025

Download iboss product report

Buyer's Guide

JumpCloud

June 2025

Download JumpCloud product report

Buyer's Guide

Microsoft Entra ID Protection

June 2025

Download Microsoft Entra ID Protection product report

Also Known As

iBoss Cloud Platform

Resmo

Azure Active Directory Identity Protection, Azure AD Identity Protection

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

JumpCloud enables organizations to manage devices, users, and applications across platforms like Windows, Mac, Linux, iOS, and Android. It offers centralized authentication, identity and access management, single sign-on, directory services, security policy enforcement, and cloud service integration.

Organizations leverage JumpCloud for its robust device management, policy management, and seamless integration with applications such as Microsoft 365 and Google Workspace. Its flexibility, stability, scalability, and ease of use make it a strong choice for managing business directories, executing scripts on-demand, synchronizing system access, and implementing mobile device management. Key features include remote access, Windows Out of Box Experience, strong authentication and authorization controls, centralized user and device management, efficient onboarding and offboarding processes, and extensive security and reporting features.

What are the most important features?

Device Management: Centralized control over devices across multiple platforms.
Single Sign-On: Simplified access to multiple applications with one set of credentials.
Policy Management: Enforcement of security policies across different systems and devices.
Application Integration: Integration with major applications like Microsoft 365 and Google Workspace.
Remote Access: Secure remote access capabilities for users.
Script Execution: Efficient execution of scripts and job scheduling across systems.
Comprehensive Reporting: Detailed security and activity reports to help monitor and manage access.

What benefits or ROI should be considered?

Flexibility: Adaptable to different business needs and environments.
Stability: Reliable performance with minimal downtime.
Scalability: Easily scales to accommodate growing user and device numbers.
Ease of Use: User-friendly interface supports efficient management tasks.
Enhanced Security: Strong controls and policy enforcement reduce security risks.
Streamlined Processes: Simplified onboarding and offboarding processes increase efficiency.

In specific industries, JumpCloud is utilized to manage a wide array of tasks such as automating administrative functions in healthcare, ensuring secure access to sensitive data in finance, and supporting remote work needs in technology sectors. Its ability to integrate with diverse platforms and provide centralized control makes it suitable for managing complex IT environments.

JumpCloud

Microsoft Entra ID Protection enhances security with advanced identity controls and seamless integration across environments. It ensures robust protection via multifactor authentication and single sign-on capabilities, safeguarding enterprises' sensitive information efficiently.

Microsoft Entra ID Protection offers comprehensive identity management and privileged access management features, making it critical for businesses transitioning to hybrid models or cloud solutions. Utilizing multifactor authentication, single sign-on, and security policy creation, it excels in securing access across both on-premise and cloud platforms. By integrating with Microsoft Defender, it enhances security measures. While it is highly effective, areas for improvement include identity labeling, password management, and more straightforward third-party integrations. Expanding access to Mac devices and simplification of the licensing model are also areas to be addressed for improved scalability.

What are the key features of Microsoft Entra ID Protection?

Granular Identity and Access Control: Tailor access permissions to enhance security measures.
Robust Authentication: Implement multifactor authentication for superior identity verification.
Seamless Management: Manage identities across on-premise and cloud environments effortlessly.
Conditional Access Policies: Enforce specific access rules based on predetermined conditions.

Why should users value Microsoft Entra ID Protection in their evaluations?

Operational Efficiency: Simplifies identity management with single sign-on.
Extensive Security Capabilities: Provides comprehensive protection for sensitive data.
Enterprise Focused: Tailored for use in complex organizational structures and transitions.
Integration Capability: Works closely with Microsoft Defender to enhance security measures.

In industries such as finance and healthcare, entities leverage Microsoft Entra ID Protection to maintain stringent access controls, optimize privileged access management, and facilitate smooth transitions to cloud environments. They utilize its integration with Azure AD to ensure comprehensive identity protection while aligning to compliance requirements specific to their fields.

Microsoft

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Information Not Available

Buyer's Guide

JumpCloud vs. Microsoft Entra ID Protection

June 2025

Free Report: JumpCloud vs. Microsoft Entra ID Protection

Find out what your peers are saying about JumpCloud vs. Microsoft Entra ID Protection and other solutions. Updated: June 2025.

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