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Microsoft Entra ID Protection Logo

Microsoft Entra ID Protection pros and cons

Vendor: Microsoft
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Microsoft Entra ID Protection enhances security with features like multifactor authentication, conditional access, and automated remediation for identity threats.
It integrates seamlessly with cloud and on-premise infrastructure, providing a unified identity management solution without needing extensive updates.
The tool facilitates the authentication process, making identity and security management straightforward with one login and two-factor authentication.
Features such as API apps and identity threat protection help security analysts by offering better visibility of user activities and potential risks.
Microsoft provides commendable support with quick response times and effective issue handling, making Entra ID Protection suitable for companies of all sizes.

CONS

Identity labeling and sensitivity features require improvement.
Microsoft Entra ID needs more accessible specialized security courses and simplified implementation processes.
The synchronization process should be faster and scalable.
There are issues with Microsoft Entra ID functioning with Mac devices.
Documentation and support handling need significant enhancement.
 

Microsoft Entra ID Protection Pros review quotes

Reynaldo Ruiz Flores - PeerSpot reviewer
May 22, 2023
The primary and most valuable aspect of Azure AD identity is its ability to function seamlessly on both on-premise and cloud infrastructure, eliminating the need for extensive updates. However, this dual solution can pose vulnerabilities that require substantial support and security measures in the on-premise environment. Despite the challenges, it is currently not feasible to completely abandon AD, especially for companies in the sales and energy sectors. The integration with Microsoft Defender is crucial for enhancing security, making identity and security the primary focus and purpose of Azure AD.
Anvar Sadique - PeerSpot reviewer
Jul 21, 2023
I use conditional access most of the time.
AS
Jul 30, 2024
The solution's technical support offers great assistance to users.
Learn what your peers think about Microsoft Entra ID Protection. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,349 professionals have used our research since 2012.
Mahender Nirwan - PeerSpot reviewer
Aug 15, 2024
We've integrated our other software with Microsoft, and we log into other software using Microsoft. That's very helpful.
Ankit Gupta. - PeerSpot reviewer
Aug 26, 2025
Microsoft Entra ID Protection's features are suitable for all sizes of companies; it's a must-have product because traditionally Active Directory was used for identity and authentication on computers, and now with hybrid capabilities, every company of any size needs these features and tools.
reviewer2133984 - PeerSpot reviewer
Sep 3, 2025
The protections for handling identity threats in Microsoft Entra ID Protection, such as the automated remediation, are working effectively.
CE
Jun 11, 2025
Microsoft's support is commendable. Their response time is quick, and they handle inquiries effectively, ensuring ongoing support processes.
CP
Feb 18, 2025
The valuable features of Entra ID Protection include providing me visibility of my entire estate, managing access, and having a level of control.
TJ
Oct 30, 2024
The features we find most effective for identity security include access reviews, two-factor authentication, and modification.
MP
Oct 7, 2022
The reverse proxy feature provides additional security that is not available in other solutions.
 

Microsoft Entra ID Protection Cons review quotes

Reynaldo Ruiz Flores - PeerSpot reviewer
May 22, 2023
Azure AD could improve by enhancing the availability of specialized courses for security, such as NETSCOUT security or other relevant certifications. It would be beneficial to have specific courses for security, to provide in-depth knowledge and skills related to Azure AD. While there are micro-learning resources available for various concepts, many people in the IT industry may not have the time to go through all the courses to properly configure and utilize Azure Active Directory. Simplifying the implementation process and making it easier for individuals to join a company with Azure AD could also be considered areas for improvement.
Anvar Sadique - PeerSpot reviewer
Jul 21, 2023
Integrating some notifications, not necessarily all, but at least for important events or alerts, would be beneficial as it would function as a team solution or something similar.
AS
Jul 30, 2024
The product's initial setup phase is not easy.
Learn what your peers think about Microsoft Entra ID Protection. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,349 professionals have used our research since 2012.
Mahender Nirwan - PeerSpot reviewer
Aug 15, 2024
The pricing could be improved.
Ankit Gupta. - PeerSpot reviewer
Aug 26, 2025
A potential area of improvement in Microsoft Entra ID Protection could include backup-level capability or snapshot capability.
reviewer2133984 - PeerSpot reviewer
Sep 3, 2025
Support or customer service with Microsoft Entra ID Protection can be challenging because you can get lost in the queue. You can open up a case, but sometimes it can be an hour or even a day between communications.
CE
Jun 11, 2025
Identity protection and trust issues, particularly in hybrid environments, could be addressed better with Microsoft Entra ID Protection. This would aid connectivity concerns.
CP
Feb 18, 2025
There is room for improvement in the ability for Entra ID Protection to inherit roles and configurations from whatever solution I am migrating from, so that these don't have to be built from the ground up during the implementation process.
TJ
Oct 30, 2024
Microsoft has room for improvement in simplifying their integration with third-party solutions and making the licensing model more understandable.
MP
Oct 7, 2022
Identity labeling and sensitivity needs improvement.