We performed a comparison between JumpCloud and Microsoft Active Directory based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"Ability to integrate all applications."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The scalability of the solution is high...The initial setup of the solution is easy, and I would rate it an eight or nine out of ten on a scale of one to ten, where one being difficult and ten being easy."
"It is easy to understand all the components."
"The most valuable feature of Microsoft Active Directory is the ability to search for computers and users. While I do not have administrative privileges to reset passwords, I can view user information such as department, and communicate with someone who can make the changes."
"Stability and performance are good. So far, we have not observed any major downtime or performance issues since we deployed it."
"Active Directory makes managing user policies easier, like when a user wants to share files. We also use it to create and manage our email accounts."
"One noteworthy aspect we discovered is the ability to exercise tight control over systems, specifically Windows PCs. This pertains to the management of policies, usage patterns, and user access on these devices, particularly within the framework of Active Directory which is extremely well thought. This actually works better with on-premises solutions. However, as the global trend shifts towards cloud and hybrid environments, Active Directory and its use is diminishing. Yet, it hasn't entirely lost its relevance and remains a presence that cannot be entirely disregarded."
"The solution’s management capability is very good. The tool is also very scalable. You can add any number of users that you want to operate. Moreover, you can easily organize the solution."
"The solution's initial setup is straightforward."
"Support is not good enough."
"The visual tool and interface must be more fine-tuned."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better."
"They need more straightening of the SSO capabilities."
"Lacks the ability to have various VPN applications."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"There is room for improvement in the support."
"I did not have a good experience with the product's tech support. First-level support takes a lot of time since they ask many questions."
"The solution's price could be better."
"We may occasionally experience difficulty integrating some solutions with Microsoft Active Directory, but I am unsure whether the issue lies with Microsoft Active Directory or the other solution."
"If you are using the Active Directory, the main concern is that the policy is restricted to the specific local area network."
"It could be more scalable. We still need another software solution to monitor the network in addition to Active Directory and OpManager, our domain controller. We use SolarWinds."
"The interface hasn't changed much over the years. It's suitable for my tastes, but that doesn't mean everybody likes it."
"Active Directory's user experience is a little dated. Group policy management should be more customizable."
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while Microsoft Active Directory is ranked 6th in Single Sign-On (SSO) with 36 reviews. JumpCloud is rated 8.6, while Microsoft Active Directory is rated 8.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Microsoft Active Directory writes "A solution that easily merges with cloud-based ADs and provides superior data security". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas Microsoft Active Directory is most compared with PingFederate, Fortinet FortiAuthenticator, Microsoft Entra ID, ManageEngine ADManager Plus and Auth0. See our JumpCloud vs. Microsoft Active Directory report.
See our list of best Single Sign-On (SSO) vendors, best ZTNA as a Service vendors, and best Active Directory Management vendors.
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