We performed a comparison between JumpCloud and Microsoft Active Directory based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."
"The solution is stable."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"One advantage of Active Directory is that you can sync it with Microsoft Office 365, so you can manage on-premise and cloud operations, which can have different requirements. The flexibility of a hybrid management solution is valuable."
"The product is very stable and flexible. You can also integrate the solution with other products like mail solutions."
"One noteworthy aspect we discovered is the ability to exercise tight control over systems, specifically Windows PCs. This pertains to the management of policies, usage patterns, and user access on these devices, particularly within the framework of Active Directory which is extremely well thought. This actually works better with on-premises solutions. However, as the global trend shifts towards cloud and hybrid environments, Active Directory and its use is diminishing. Yet, it hasn't entirely lost its relevance and remains a presence that cannot be entirely disregarded."
"It's useful in bringing order to the system."
"Stability and performance are good. So far, we have not observed any major downtime or performance issues since we deployed it."
"It is an all-in-one solution for cybersecurity and is available at a very low price."
"Audit, authentication and authorization are the best features."
"The solution’s management capability is very good. The tool is also very scalable. You can add any number of users that you want to operate. Moreover, you can easily organize the solution."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"Lacks the ability to have various VPN applications."
"For improvement, the tool should introduce more customization options."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"I would like to see some support for printers, especially network printers, through the application."
"The solution's price could be better."
"In the solution, assigning permissions is complex, making it difficult to grant them at a granular level or to multiple users without templates or alternative tools."
"The interface hasn't changed much over the years. It's suitable for my tastes, but that doesn't mean everybody likes it."
"It could be more scalable. We still need another software solution to monitor the network in addition to Active Directory and OpManager, our domain controller. We use SolarWinds."
"The security features could be improved."
"We may occasionally experience difficulty integrating some solutions with Microsoft Active Directory, but I am unsure whether the issue lies with Microsoft Active Directory or the other solution."
"It could be more stable."
"If you are using the Active Directory, the main concern is that the policy is restricted to the specific local area network."
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while Microsoft Active Directory is ranked 6th in Single Sign-On (SSO) with 36 reviews. JumpCloud is rated 8.6, while Microsoft Active Directory is rated 8.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Microsoft Active Directory writes "A solution that easily merges with cloud-based ADs and provides superior data security". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas Microsoft Active Directory is most compared with PingFederate, Fortinet FortiAuthenticator, Microsoft Entra ID, ManageEngine ADManager Plus and Auth0. See our JumpCloud vs. Microsoft Active Directory report.
See our list of best Single Sign-On (SSO) vendors, best ZTNA as a Service vendors, and best Active Directory Management vendors.
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