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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.7
Number of Reviews
7
Ranking in other categories
Unified Endpoint Management (UEM) (14th)
Jamf Pro
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (3rd)
 

Mindshare comparison

Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Ivanti Neurons for MDM3.4%
Microsoft Intune33.0%
Workspace ONE UEM14.1%
Other49.5%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Jamf Pro22.4%
Jamf School8.3%
NinjaOne8.2%
Other61.1%
Mobile Device Management (MDM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Lorenzo Arcinue - PeerSpot reviewer
Feature-rich, easy to use, and has responsive technical support
We are working on the proof of concept for both MobileIron and Workspace ONE. We are only testing MobileIron and Workspace ONE. After that, we will decide which device to use. Workspace ONE by VMware Similarly, we will use MobileIron as a mobile device management tool, allowing us to manage our endpoints remotely. So far, we have not had any issues with VMware, and we have resolved some, if not all, of the issues. I have been testing with VMware Workspace ONE for the same amount of time as MobileIron UEM, three weeks. We are using the latest version, and it is deployed on a public cloud. The cloud provider is VMware. I have also been working with Google Chrome. Google Workspace is an email production tool provided by Google. We don't have a firewall because we're in the cloud right now. We have no on-premises network and all of our systems are hosted in the cloud.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the policy CSPs."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"The cloud base is perfect for me."
"The most valuable features of Microsoft Intune include remote updates. The update runs in the background, so there's no need in most cases to go on-site to do it."
"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."
"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"It has a useful device management feature."
"It's effective in what it is able to achieve and it's easy to use."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The user interface is user-friendly."
"The company provides great customer service."
"The products are quite good when they are operational."
"The products are quite good when they are operational."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"We like the pre-stage enrollments."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"We have been able to successfully manage applications and inventory within our machines."
"The most valuable features are the Jamf agent and the API."
"Patch management and associated policies help us manage and update our fleet's software."
"I have found the most valuable feature to be the policies."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
 

Cons

"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"Intune does not provide real-time visibility."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"Intune is not the most user-friendly mobile device management platform available."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"UI needs an upgrade, feels very outdated."
"The interface is complicated and not very easy to use."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"We would like the initial setup to be simpler."
"MobileIron UEM could improve the monitoring of devices."
"The release of new versions often goes in the wrong direction with Ivanti."
"The new remote support tool is still lacking features compared to other industry solutions."
"The ability to ask a device to run a policy regularly would be a real advantage."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"The reporting needs to be improved so that generating them is more user-friendly."
"I wish the inventory would have its own pane without having to do it as a search."
"The patch management is not automated in any way, and you have to do a lot of manual work to upload the current version of applications."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"We would love to see the ability to have settings apply to mobile devices on a time schedule. This would allow us to plan some tasks ahead of time."
 

Pricing and Cost Advice

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"It's affordable for the protection it gives. There are no additional costs."
"For organizations that are a Microsoft shop, the pricing is compelling."
"The pricing is good because customers are not complaining about it."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"It is expensive. The cost depends on the license that we choose."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
"It would be beneficial if it could be reduced slightly."
"This product is surely worth the cost of implementation."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"With respect to pricing, Jamf Pro is the better bet."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
14%
Computer Software Company
13%
Government
8%
Healthcare Company
7%
Computer Software Company
13%
Financial Services Firm
10%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise39
Large Enterprise61
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons...
What is your primary use case for MobileIron UEM?
We have around 1,500 endpoints within our business internationally, and we need to make provisioning for this applica...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
867,676 professionals have used our research since 2012.