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Ivanti Neurons for MDM vs Jamf Pro comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (9th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune22.3%
Workspace ONE UEM10.5%
Other64.0%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro12.7%
NinjaOne7.4%
Microsoft 365 Business5.5%
Other74.4%
Mobile Device Management (MDM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."
"Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment."
"The mobile application management, MAM, is the most useful aspect of the solution."
"The best feature of Microsoft Intune is that it managed the endpoints."
"Microsoft Intune does a great job of helping protect our environment."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"We have used conditional access policies to prevent users from copying internal resources or internal data to external devices, which has helped protect our organizations from being compromised."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"We have very good technical support; when we had big issues, the support was fantastic, I have nothing to complain about, and it was important for us to have that level of security from the company."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The solution is good, it's effective in what it is able to achieve and it's easy to use."
"It's effective in what it is able to achieve and it's easy to use."
"The products are quite good when they are operational."
"The products are quite good when they are operational."
"We like the pre-stage enrollments; it allows me to drop ship a Mac or mobile device to a user and not worry about any configuration."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"We have found Jamf to be the critical part of everything."
"Jamf Pro gives you control at a granular level such as blocking specific USB devices being used with hardware."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"If you want to manage a complete Mac, for example, similar to how we do in a CCM for our core Windows devices, if you want to do that with Mac, then the Jamf tool is the best tool."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"The most valuable features are the Jamf agent and the API."
 

Cons

"The Mac integration has room for improvement."
"I think there should be a better tracking of the cell phones used on the Intune."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"It would be better if they can reduce the cost of the license."
"The MacBook management could be better."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"The initial setup is a little bit complex."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"The release of new versions often goes in the wrong direction with Ivanti."
"MobileIron UEM could improve the monitoring of devices."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"UI needs an upgrade, feels very outdated."
"It was not an easy initial setup for us. It was a bit difficult and not really straightforward."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works."
"Training should be more accessible and cheaper."
"The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better."
"I think it would be best if Jamf had support tiers."
"It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"The patch management is not automated in any way, and you have to do a lot of manual work to upload the current version of applications."
"The ability to ask a device to run a policy regularly would be a real advantage."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
 

Pricing and Cost Advice

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"Intune is included with our F3 and E5 licenses."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"The Intune license model is costly."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"The price of MobileIron UEM is very good."
"My impression is that MobileIron is very expensive."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"The setup cost is in the training, which is the most important step of your journey."
"It would be beneficial if it could be reduced slightly."
"Licensing cost is dependent on the footprint and foreseen growth."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"With respect to pricing, Jamf Pro is the better bet."
"We have signed a licensing contract for three years. There is an option to buy an annual license subscription, but we opted for three years as it came with a 25% or 30% discount."
"Jamf Pro is on the expensive side and could be slightly cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
11%
Media Company
11%
Computer Software Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business153
Midsize Enterprise59
Large Enterprise180
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
893,311 professionals have used our research since 2012.