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Jamf Pro vs Kandji comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
254
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Kandji
Ranking in Enterprise Mobility Management (EMM)
17th
Average Rating
7.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Vulnerability Management (45th), Mobile Device Management (MDM) (7th), Endpoint Detection and Response (EDR) (56th)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Amit-Sarkar - PeerSpot reviewer
An easy-to-manage and deploy solution, but it should provide open customization
You don't need a certification or great knowledge to manage and deploy the solution because it's not complex. It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want. Kandji doesn't require much customization because it has built-in features that we have to create manually otherwise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Intune is patching-related capabilities."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"The solution’s most valuable feature is its ease of use."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"Stable solution at a good price."
"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"We found the initial setup to be simple."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"Zero-touch deployment is the most valuable feature because many organizations have employees working from home. This feature allows devices to be configured and ready for use without needing physical handling by IT staff, making it important for remote work environments."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want."
 

Cons

"There is room for improvement in the reporting capabilities, specifically app reporting. It is challenging to report which apps are installed on which device."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"Deploying an app can be a complex process due to dependencies."
"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"The Mac integration has room for improvement."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"It would be great if we get an email notification when the Mac users install any apps, so IT can be alerted."
"The patch management needs improvement in Jamf Pro."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"Jamf could improve versioning as in outright blocking OS upgrades OR improving maintaining every application’s update feature. As of now, only some apps, like Flash, have managed updates."
"I wish there was a profile that could be created for configuring Apple software updates on a global basis for our devices, via a configuration profile."
"Kandji should give open customization."
 

Pricing and Cost Advice

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"It is expensive. The cost depends on the license that we choose."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"It is not expensive."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"There is a license needed to use the solution and we are on an annual license."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"The setup is pricey upfront for support and setup."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"Setup and licensing prices are getting to be too high."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"This product is surely worth the cost of implementation."
"I think it pays for itself to let Jamf host the server."
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Educational Organization
40%
Computer Software Company
10%
Financial Services Firm
7%
University
6%
Computer Software Company
14%
Financial Services Firm
13%
University
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What do you like most about Kandji?
It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want.
What is your experience regarding pricing and costs for Kandji?
Users have to pay a yearly licensing fee for Kandji, which is expensive.
What needs improvement with Kandji?
Kandji should have certification experience, which they don't have. Kandji should give open customization. Most custo...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Information Not Available
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: April 2025.
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