We performed a comparison between AWS Systems Manager and Microsoft Intune based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Has a variety of automation options."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The solution's ability to scale is good."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution is user-friendly"
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"It is a very helpful solution."
"The dashboards, the security, and the customization capabilities work very well for us."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Additional features can be added as per customer requirements."
"Lacks sufficient integrations."
"The current challenge is that we can't pull any incidents from other accounts."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"There should be more focus on mobile device security and integration."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"More integration with monitoring tools is needed."
"The solution requires Mac support."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
AWS Systems Manager is ranked 7th in Configuration Management with 6 reviews while Microsoft Intune is ranked 3rd in Configuration Management with 163 reviews. AWS Systems Manager is rated 8.2, while Microsoft Intune is rated 8.0. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and BigFix, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and BigFix. See our AWS Systems Manager vs. Microsoft Intune report.
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