Microsoft Intune and AWS Systems Manager compete in the device and application management category. Microsoft Intune seems to have the upper hand due to its integration with the Microsoft ecosystem and Azure Active Directory for enhanced security and identity management.
Features: Microsoft Intune offers deep integration with Windows, Android, and iOS devices, providing features like Autopilot for zero-touch deployment and advanced policy management. Its integration with Azure Active Directory improves identity and security management. AWS Systems Manager excels in infrastructure automation, especially in areas like patch management, session management, and centralized operational data storage for managed instances.
Room for Improvement: Microsoft Intune could enhance report generation, improve support for macOS, and refine user experience. Enhancing policy management for Android devices and remote assistance capabilities would also be beneficial. AWS Systems Manager could improve integration with other AWS services, provide better dynamic configuration management, and enhance agent management for broader OS compatibility.
Ease of Deployment and Customer Service: Microsoft Intune is often deployed across hybrid cloud environments due to its Azure integration, preferred by enterprises within the Microsoft environment. Customer support experiences vary; some users report prompt service, while others encounter delays for complex issues. AWS Systems Manager is praised for straightforward integration but can pose challenges in UI and setup. Generally positive support reviews highlight effective solutions.
Pricing and ROI: Microsoft Intune is included in Microsoft 365 E3 and E5 bundles, offering cost efficiencies for Microsoft ecosystem users but may be costly for smaller businesses. It provides ROI through integration and security. AWS Systems Manager, typically cost-free for AWS service users, offers value by optimizing operational efficiencies and reducing infrastructure costs via automation. However, costs can surge with increased demand.
AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.
Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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