AWS Systems Manager vs Microsoft Intune comparison

Amazon Web Services (AWS) and Microsoft are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #5 with an average rating of 8.1, while Microsoft is ranked #2 with an average rating of 8.3. Amazon Web Services (AWS) holds a 10.7% mindshare in CM, compared to Microsoft’s 10.2% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

AWS Systems Manager

Read 12 AWS Systems Manager reviews

4,430 Views
3,610 Comparison Views

100% willing to recommend

Microsoft Intune

Read 254 Microsoft Intune reviews

4,537 Views
3,379 Comparison Views

94% willing to recommend

AWS Systems Manager

Microsoft Intune

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 6, 2025

Microsoft Intune and AWS Systems Manager compete in the mobile device management and cloud management categories, respectively. Microsoft Intune holds the upper hand for businesses with mobile security needs and integration with Microsoft tools, while AWS Systems Manager excels in automation and resource management.

Features: Microsoft Intune offers comprehensive mobile device management, including compliance policies, device and app management, and seamless integration with Microsoft solutions like Azure AD and Office 365. This provides a unified dashboard for managing users and devices. AWS Systems Manager is strong in automation, configuration management, and centralized management of Amazon EC2 resources, leveraging AWS's cloud infrastructure for efficient handling, though it lacks Intune's focus on mobile security.

Room for Improvement: Microsoft Intune could improve in reporting capabilities, integration with non-Microsoft solutions, and Apple product support, challenges that occasionally cause user dissatisfaction. AWS Systems Manager could enhance dynamic configuration management, broader AWS and third-party integrations, and favor more agentless operations, offering feature parity with solutions like Ansible.

Ease of Deployment and Customer Service: Microsoft Intune's deployment is often seen as complex, requiring a significant learning curve. It offers mixed technical support experiences, though it integrates well with Microsoft's suite. AWS Systems Manager benefits from smooth AWS integration and consistency but could improve its user interfaces and reduce agent requirements for simpler deployment. Its support is favorable for those familiar with AWS.

Pricing and ROI: Microsoft Intune's competitive pricing, especially when bundled with Microsoft products, makes it attractive for existing Microsoft investments, though add-ons can be pricey. It provides ROI through enhanced security and management efficiencies. AWS Systems Manager’s cost-efficiency aligns with AWS’s usage-based pricing, ensuring cost control. It offers resource management benefits but requires an AWS account to fully utilize capabilities.

To learn more, read our detailed AWS Systems Manager vs. Microsoft Intune Report (Updated: April 2025).

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Systems Manager

Ranking in Configuration Management

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Intune

Ranking in Configuration Management

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

254

Ranking in other categories

Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Ambe Frankline

Cloud/DevOps Engineer at Innovative Technology Systems

Tracks every action on AWS accounts in a centralized way

Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.

Read full review

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's ability to scale is good."

"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."

"The solution is user-friendly"

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"

"Has a variety of automation options."

"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."

"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."

"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."

More AWS Systems Manager pros

"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."

"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."

"It is absolutely a positive investment."

"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."

"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."

"The conditional access policies that we set up are very useful."

"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."

"It's easy to manage and easy to configure."

More Microsoft Intune pros

Cons

"Additional features can be added as per customer requirements."

"Every AWS service comes with some associated costs."

"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."

"The current challenge is that we can't pull any incidents from other accounts."

"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."

"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."

"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."

More AWS Systems Manager cons

"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."

"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."

"In future releases, I would like to see better integration with Apple products."

"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."

"At this time, I do not have any areas for improvement. I have heard about some downtime, but I am not in the local IT team."

"The configuration and pricing can be improved."

"The time we have to wait to deploy policies has room for improvement."

"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."

More Microsoft Intune cons

Pricing and Cost Advice

"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."

"As we were doing a government project so the government got the project at a very nominal cost."

"An AWS cloud engineer can bring down the costs."

"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"The tool is cheaper than our company's other MDM tools."

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

"The product is expensive."

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."

"I have no comment on pricing of the solution."

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

More Microsoft Intune pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

14%

Government

Manufacturing Company

Educational Organization

20%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AWS Systems Manager?

With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.

See all answers

What is your experience regarding pricing and costs for AWS Systems Manager?

Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.

See all answers

What needs improvement with AWS Systems Manager?

There isn't anything specific I remember at the moment.

See all answers

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

Comparisons

Microsoft Configuration Manager vs AWS Systems Manager

Compared 16% of the time

AWS Config vs AWS Systems Manager

Compared 13% of the time

Red Hat Ansible Automation Platform vs AWS Systems Manager

Compared 10% of the time

Red Hat Satellite vs AWS Systems Manager

Compared 9% of the time

AWS CloudFormation vs AWS Systems Manager

Compared 5% of the time

More AWS Systems Manager Competitors

Jamf Pro vs Microsoft Intune

Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

IBM MaaS360 vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Product Reports

Buyer's Guide

Configuration Management

April 2025

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Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Also Known As

Amazon Elastic Container Registry

Intune, MS Intune, Microsoft Endpoint Manager

Overview

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.

Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.

Amazon Web Services (AWS)

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Mitchells and Buzzers, Callaway

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

April 2025

Free Report: AWS Systems Manager vs. Microsoft Intune

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