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Ivanti Endpoint Manager vs JumpCloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Ivanti Endpoint Manager
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
12
Ranking in other categories
Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (4th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (12th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (10th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
VG
Wintel Administrator at Fourth Dimension Technologies
Centralized management simplifies software distribution and patch management
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager. We create tasks for patching or distributing software, appliances, or MSA files and schedule them. We create repair groups, push appliances, create drives, and map shared drives to distribution packages. It distributes the groups included in those packages across our entire network. It is easy to deploy appliances or applications, including OS to workstations within a single click. We can see any missing patches or vulnerabilities. It is very useful for troubleshooting and identifying patches, whether missing or installed. I would suggest including an option to manage multiple clients in future releases. For example, as a managed service provider, if I use Ivanti Endpoint Manager for one client, can I deploy or use the same server to manage other clients or multiple sites or region clients? That feature would be beneficial for managing multiple domains within a single appliance.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"Content filtering is the most useful feature of iboss."
"This product is solid, fairly easy to use, and reliable."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Our primary use case for this product is DLP,"
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"The best features of Ivanti Endpoint Manager are that the agents are very light, and the deployment monitoring is very good."
"The most beneficial aspect of Ivanti Endpoint Manager is that it is cost-friendly."
"Ivanti is a great product from a security perspective."
"The most beneficial aspect of Ivanti Endpoint Manager is that it is cost-friendly."
"The main benefits of Ivanti Endpoint Manager include patch management and security benefits such as vulnerability management, and it is particularly useful for managing devices in a centralized console."
"The best feature that Ivanti Endpoint Manager offers is remote desktop management, which allows viewing a user's screen."
"Ivanti Endpoint Manager has served us well over the years, supporting operating systems from Windows XP to Windows 10."
"Patch management is one of the greatest features of Ivanti Endpoint Manager because we have Rollout Projects in the Management Console that we are using for the patching process."
"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."
"After deploying to the cloud, we had remote device management on all of our corporate laptops."
"My advice for others looking into using JumpCloud is that if a person is looking for a directory solution that combines single sign-on identity and password management, this will be the best option."
"I rate the stability of JumpCloud ten out of ten."
"The good thing about JumpCloud is having something where in a single tool, I can manage everything: users, groups, their permissions, their different applications, integrations, and the devices."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"Ability to integrate all applications."
"The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials."
 

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The dashboards for local use could be better."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The product's implementation process is in areas of concern where improvements are required."
"Setting up the solution on-premises is difficult and needs improvement."
"Despite the good features, I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s."
"Ivanti Endpoint Manager is not user-friendly and feels outdated, which affects usability."
"Despite the good features, I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s."
"When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE, as Workspace ONE automatically processes the lock or device wipe command instantly, while InTune is similar too."
"The reporting functionality and user interface could be improved. The options to generate reports should be more dynamic rather than static."
"When it comes to the reporting part, it needs to be improved. The executive reports and the deployment reports can be more improvised."
"Support is not good enough."
"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."
"I would like to see some support for printers, especially network printers, through the application."
"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this password management solution compared to other solutions, as we previously used LastPass."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
Information not available
"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
"JumpCloud's monthly license costs around $25 for the complete solution."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
16%
Outsourcing Company
13%
Government
8%
Manufacturing Company
6%
Comms Service Provider
18%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What needs improvement with Ivanti Endpoint Manager?
Despite the good features, I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it...
What is your primary use case for Ivanti Endpoint Manager?
I have been working with the Ivanti Endpoint Manager product for almost four years. Initially, I started to have good...
What advice do you have for others considering Ivanti Endpoint Manager?
The main benefits of Ivanti Endpoint Manager include patch management and security benefits such as vulnerability man...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
We started using JumpCloud Password Manager more than a year ago, and I feel some improvements are needed on this pas...
 

Also Known As

iBoss Cloud Platform
Ivanti Neurons for UEM
Resmo
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Ivanti Endpoint Manager vs. JumpCloud and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.