ITRS Geneos vs Quest Foglight for APM [EOL] comparison

ITRS and Quest Software are both solutions in the Application Performance Monitoring (APM) and Observability category. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 86% of Quest Software users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,591 Views
2,892 Comparison Views

96% willing to recommend

Quest Foglight for APM [EOL]

Read 22 Quest Foglight for APM [EOL] reviews

86% willing to recommend

ITRS Geneos

Quest Foglight for APM [EOL]

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ITRS Geneos and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: February 2026).

Buyer's Guide

Application Performance Monitoring (APM) and Observability

February 2026

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Helped 881,757 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), Network Monitoring Software (64th), IT Infrastructure Monitoring (44th)

Quest Foglight for APM [EOL]

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

DeepakR

Site Reliability Engineer(Observability) at Sapiens

If one server fails, the agent will automatically be reinstalled

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if there's a 90% error. You need to check which process is consuming more CPU and determine the root cause for yourself. You need to troubleshoot it manually. This legacy system could introduce predictive analysis and root cause identification. They are reluctant to switch to newer solutions, which may require writing queries to fetch data. Manually logging into servers, checking CPU usage, identifying processes, and determining root causes is time-consuming. Once the root cause is identified, the issue can be resolved efficiently. The manual troubleshooting process is time-consuming. The content is not openly available in the market. If you search for it somewhere, it is not readily accessible. If you want to try it out, no trial version is available. Therefore, it will be challenging to learn. Loading ITRS is difficult, as you need to purchase it first. Secondly, only a few people are knowledgeable about ITRS in the market, making it challenging to find resources. Thirdly, the documentation must be well-documented, making finding content or training material hard. The UI also needs to be updated, which adds to the difficulty.

Read full review

Anton Kasimov

Consultant at a tech services company with 1,001-5,000 employees

Drill-down monitoring shows us the entire transaction chain, from the front end to back end. It needs HTML5 interface.

I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare SaaS and on-premise Foglight versions you can see differences in UI-design. It's my subjective experiences, but SaaS version looks more modern. Hope this helps

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"Custom script toolkits"

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

More ITRS Geneos pros

"It provides a history of the activities on our SQL servers."

"The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end."

"With the APM you can replay the end user session and see issues quickly by viewing the session."

"Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics"

"The ability to track performance of an application or application suite over time is extremely valuable to our business partners and for our application development team with near real time results."

"At a glance I can easily see what is going on with all of my VMware environments, including top consumers of resources."

"Infrastructure Monitoring and End User Monitoring are the product’s most valuable features to me."

"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents."

More Quest Foglight for APM [EOL] pros

Cons

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"The main feature that needs work is the Dashboard designer."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

More ITRS Geneos cons

"Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful."

"The version compatibility needs work."

"There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work."

"It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment."

"My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."

"SQL agents often failed but again this may have been addressed in future versions."

"I think installation and setup needs little more improvement especially when you are installing with external database."

"I would perhaps like to see more SSMS connections."

More Quest Foglight for APM [EOL] cons

Pricing and Cost Advice

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The pricing seems reasonable. We're happy enough with it."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"I can say it's not that cheap because the licensing is a little bit costly"

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos pricing and cost advice

"Since the product split – the licensing is a bit more complex."

"Foglight can be expensive I would go with the pricing at a three year deal."

"The price is expensive for us."

"I recall it being a very expensive solution relative to function and stability."

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Top Industries

By visitors reading reviews

Financial Services Firm

69%

Computer Software Company

Construction Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	7
Large Enterprise	13

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

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What needs improvement with ITRS Geneos?

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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Comparisons

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Compared 13% of the time

Grafana vs ITRS Geneos

Compared 8% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 8% of the time

Prometheus-AI Platform vs ITRS Geneos

Compared 5% of the time

Datadog vs ITRS Geneos

Compared 5% of the time

More ITRS Geneos Competitors

SolarWinds AppOptics vs Quest Foglight for APM [EOL]

Compared 66% of the time

Splunk AppDynamics vs Quest Foglight for APM [EOL]

Compared 34% of the time

More Quest Foglight for APM [EOL] Competitors

Product Reports

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

February 2026

Download Quest Foglight for APM [EOL] product report

Also Known As

Geneos

Foglight, Dell Foglight

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Manage your application infrastructure by monitoring the IT components that affect application performance.

Quest Software

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Anji Automotive Logistics, Unimat, Priceline.com

Buyer's Guide

Application Performance Monitoring (APM) and Observability

February 2026

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