ITRS Geneos vs Quest Foglight for APM [EOL] comparison

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4,407 views|2,309 comparisons
96% willing to recommend
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86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ITRS Geneos and Quest Foglight for APM [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""Tons of default modules which are available out of the box""It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.""In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.""The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want.""The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.""The great advantage of this tool is real-time monitoring."

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"Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents.""It provides a history of the activities on our SQL servers.""With the APM you can replay the end user session and see issues quickly by viewing the session.""Intuitive, Single-pane-of-glass dashboards for real-time statistics and long-term statistics for capacity management and in-depth analytics""Real time database monitoring and alerting are valuable.""Sometimes we can solve problems before they occur.""Dell Foglight does analyze and optimize your virtual infrastructure. It definitely reduces operational cost.""At a glance I can easily see what is going on with all of my VMware ​environments, including top consumers of resources."

More Quest Foglight for APM [EOL] Pros →

Cons
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""Mobile phone integration is probably not as rich as it could be.""​It needs to be easier to configure, especially with the JMX plugins.​""I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages.""We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time.""The dashboard feature is full of bugs. Grouping items results in a distorted dashboard.""The main feature that needs work is the Dashboard designer.""The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

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"I would perhaps like to see more SSMS connections.""SQL agents often failed but again this may have been addressed in future versions.""The “cartridge” concept for every little thing is a bit of a bother to implement.""It needs a more intuitive way to create and implement custom "Cartridges" to be deployed through out a Federated environment.""There are some metrics I'd like to track that are difficult to find or implement into a tracking solution without a lot of manual work.""I think installation and setup needs little more improvement especially when you are installing with external database.""Being able to incorporate other bespoke monitoring into Foglight would have made the tool even more useful.""My only complaint from Foglight for monitoring is that you only get a plot for five minute average for metrics like CPU and Memory, on the application side I can see metrics more quickly at 15 seconds for metrics like active sessions, heap. I would like to see the same for CPU and memory."

More Quest Foglight for APM [EOL] Cons →

Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "I recall it being a very expensive solution relative to function and stability."
  • "The price is expensive for us."
  • "Foglight can be expensive I would go with the pricing at a three year deal."
  • "Since the product split – the licensing is a bit more complex."
  • More Quest Foglight for APM [EOL] Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
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    Ranking
    Views
    4,407
    Comparisons
    2,309
    Reviews
    10
    Average Words per Review
    1,486
    Rating
    8.2
    Unranked
    In Application Performance Monitoring (APM) and Observability
    Comparisons
    Also Known As
    Geneos
    Foglight, Dell Foglight
    Learn More
    Quest Software
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    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Manage your application infrastructure by monitoring the IT components that affect application performance.
    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Anji Automotive Logistics, Unimat, Priceline.com
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm76%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    REVIEWERS
    Financial Services Firm44%
    Healthcare Company11%
    Educational Organization11%
    Computer Software Company11%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    REVIEWERS
    Small Business13%
    Midsize Enterprise30%
    Large Enterprise57%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,886 professionals have used our research since 2012.

    ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Quest Foglight for APM [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. ITRS Geneos is rated 8.2, while Quest Foglight for APM [EOL] is rated 8.0. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Quest Foglight for APM [EOL] writes "We evaluated other options including BMC, but chose Foglight for it's notifications & the ability to review the history". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas Quest Foglight for APM [EOL] is most compared with Catchpoint.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.