"The overall capabilities are the most valuable."
"With Instana, the interface and the UI are very simple to use."
"The most valuable feature is application monitoring."
"The simplicity of the dashboard is very good."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"End-user Synthetics and monitoring are very good."
"The VPN is one of the solution's most valuable features for us."
"It does everything we wanted it to do."
"Working with the solution is very easy. It's user-friendly."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"The deployment process could be improved."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"It is very difficult to award the service level cycles at an endpoint level."
"It would be nice if there were pre-made dashboards."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"They should bring the pricing down to be more competitive."
Instana Dynamic APM is ranked 38th in Application Performance Management (APM) with 2 reviews while New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews. Instana Dynamic APM is rated 6.6, while New Relic APM is rated 8.6. The top reviewer of Instana Dynamic APM writes "Good Capabilities but the configuration and installation could be simplified". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Datadog, Elastic APM and New Relic Synthetics, whereas New Relic APM is most compared with Datadog, Dynatrace, Splunk, Azure Monitor and Google Stackdriver. See our Instana Dynamic APM vs. New Relic APM report.
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