Visual Paradigm vs iGrafx Process360 Live Platform comparison

iGrafx Process360 Live Plat...

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Executive SummaryUpdated on Nov 3, 2024

iGrafx Process360 Live Platform and Visual Paradigm compete in process management and modeling. Visual Paradigm seems to have the upper hand due to its superior feature richness, justifying its cost.

Features: iGrafx Process360 Live Platform supports seamless process integration, performance management, and optimization with popular business tools. Visual Paradigm supports UML, SysML, business process modeling, and offers strong team collaboration and agile development capabilities.

Room for Improvement: iGrafx could enhance its feature set to match competitors and offer more flexible deployment options. Visual Paradigm could improve its initial setup complexity, reduce cost, and offer clearer integration with external tools.

Ease of Deployment and Customer Service: Visual Paradigm offers flexible cloud and on-premise deployments supported by extensive documentation and technical assistance. iGrafx provides straightforward cloud-based deployment with effective customer support and is noted for quicker deployment times.

Pricing and ROI: iGrafx Process360 Live Platform is cost-effective with a quick ROI through process optimization. Visual Paradigm has a higher initial cost but offers a justified ROI through its comprehensive feature set for detailed modeling tasks.

To learn more, read our detailed Visual Paradigm vs. iGrafx Process360 Live Platform Report (Updated: February 2026).

Visual Paradigm vs. iGrafx Process360 Live Platform

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Design

17th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (20th), Process Mining (9th)

Visual Paradigm

Ranking in Business Process Design

9th

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.3%, up from 1.1% compared to the previous year. The mindshare of Visual Paradigm is 4.5%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
Visual Paradigm	4.5%
iGrafx Process360 Live Platform	2.3%
Other	93.2%

Business Process Design

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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reviewer2097357

Software Engineer at a aerospace/defense firm with 10,001+ employees

Innovation in diagramming has streamlined complex UML tasks

Visual Paradigm allowed me to create UML diagrams efficiently. The tool was smarter than other tools in terms of remembering the connections between components on the screen. For example, in other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically. This made it much quicker than using other tools like Visio or MagicDoor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Provides a valuable BPMN feature."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"The solution's technical support is of good quality since they offer fast and seamless services."

"It has simplified compliance with regulations and company standards."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"The solution is very stable."

More iGrafx Process360 Live Platform pros

"It is easy and intuitive to use, not excessively rigid, and quite flexible."

"The application is easy to use and provides informative diagrams."

"The Visual Paradigm business process forms for designing we good. There was not a lot of configuration for the process diagram."

"The initial setup is extremely straightforward."

"Visual Paradigm is super user-friendly, especially for new team members. I always have them start with it because the interface is so simple to pick up. They usually spend about six months to a year using only Visual Paradigm before moving on to other tools. We also use the cloud repository for collaborative work, but I've had some trouble with code reviewing and limitations. Sometimes, customers even request the source file or exported XML because it's easier for them to access and review."

"The solution is stable. It hasn't crashed, stopped or caused any issues in any way."

"It is a scalable solution...The initial setup was straightforward."

"What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me. I also find the bridging feature in the tool valuable."

More Visual Paradigm pros

Cons

"With iGrafx, the implementation and the licensing were pretty complex."

"It can be more user-friendly."

"I would love to see a template and shapes for customer journey mapping."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

More iGrafx Process360 Live Platform cons

"The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges."

"From time to time, we experience some troubles when we work as teams."

"Visual Paradigm is much better now. But each project has its own challenges, which is why I'm exploring different tools for my new projects. For instance, designing reports can be tough, especially with the costly intervention of professional services from vendors."

"Takes up a lot of resources."

"I would like to see something for visualizing innovation work maps."

"The solution is not user-friendly. It uses a lot of memory and CPU. You have to have a good computer to use it."

"The solution can improve by updating the user interface, and graphics."

"Visual Paradigm could improve many aspects. The performance could be better because it can be low. When we have large and complicated models, it has a low speed and many bugs. Sometimes the solution stops and you have to restart Microsoft Windows on your PC. The larger database modeling cannot be done properly, I have to use another solution called SAP PowerDesigner."

More Visual Paradigm cons

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"This is an open-sourced solution, it is free to use."

"This product is fairly cheap, but if you want more complex features, e.g. integration with other products, it does require an additional cost."

"I rate Visual Paradigm's pricing a five out of ten."

"In terms of pricing, I find Visual Paradigm's subscription services reasonable, especially for the modern and standard editions. However, the premium products can be a bit pricey, especially considering our location in the Middle East. Currently, paying around a hundred dollars per user translates to almost six hundred Egyptian pounds, which can add up. For enterprise licensing, I think the perpetual license option could be more affordable. If it were cheaper, say around five hundred dollars, I would have invested in multiple perpetual licenses long ago. Sometimes, to manage costs, we share accounts among team members or switch access on and off for certain members who aren't actively working on projects. As for additional costs, there are charges for cloud services, which I'm considering because I've already exceeded the free capacity."

"I rate the pricing a three on a scale of one to ten, where one is cheap, and ten is expensive."

"The pricing of Visual Paradigm is very appropriate and affordable. There are no hidden costs involved."

"Visual Paradigm has two models available. One of them is the educational edition, and another is the business edition. For my personal usage, I use the educational version mostly. In a project, my customers have to purchase a license."

"You can use Paradigm on a subscription basis and you can choose from different tiers of subscription."

More Visual Paradigm pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

University

Financial Services Firm

12%

Comms Service Provider

10%

Educational Organization

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

What needs improvement with iGrafx?

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

What do you like most about Visual Paradigm?

The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.

What is your experience regarding pricing and costs for Visual Paradigm?

I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.

What needs improvement with Visual Paradigm?

The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.

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Product Reports

iGrafx Process360 Live Platform

January 2026

Download iGrafx Process360 Live Platform product report

Download Visual Paradigm product report

January 2026

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Visual Paradigm is a UML tool. The tool is designed for a wide range of users including software engineers, system analysts, business analysts and system architects, or for anyone who is interested in reliably building large-scale software systems using an object-oriented approach. In addition, Visual Paradigm supports the latest standards of UML notation.

Sample Customers

Multinational Bank

Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota