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Visual Paradigm vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (20th), Process Mining (9th)
Visual Paradigm
Ranking in Business Process Design
9th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.3%, up from 1.1% compared to the previous year. The mindshare of Visual Paradigm is 4.5%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visual Paradigm4.5%
iGrafx Process360 Live Platform2.3%
Other93.2%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
reviewer2097357 - PeerSpot reviewer
Software Engineer at a aerospace/defense firm with 10,001+ employees
Innovation in diagramming has streamlined complex UML tasks
Visual Paradigm allowed me to create UML diagrams efficiently. The tool was smarter than other tools in terms of remembering the connections between components on the screen. For example, in other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically. This made it much quicker than using other tools like Visio or MagicDoor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution is very stable."
"It has simplified compliance with regulations and company standards."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution's technical support is of good quality since they offer fast and seamless services."
"The most valuable feature of Visual Paradigm is the ability to design form flows, add libraries, create organizational charts, and connect them all together."
"Visual Paradigm is simple and easy to use."
"Stable design software with multiple functions and features. It's simple to install and easy to use."
"What I found most valuable in Visual Paradigm is diagramming. I had a great user experience as diagramming in the tool is easy and convenient, even for complex diagrams or models. Visual Paradigm is the perfect tool for me, and I prefer it over Sparx Systems Enterprise Architect. Visual Paradigm is better for collaboration if you consider, for example, versioning, so this is another valuable tool feature that's simple and embedded in the solution. In Visual Paradigm, it's also easy to set up the project with team members and collaborate, and it's also a pro of the tool."
"The initial setup is straightforward."
"Some of the most valuable features of this process modeling tool are process simulation and process animation."
"I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram."
"The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality."
 

Cons

"It can be more user-friendly."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"It would be nice to have a Spanish user interface available to us."
"With iGrafx, the implementation and the licensing were pretty complex."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"More flexibility when choosing the type of diagram would be nice."
"For me, what needs improvement in Visual Paradigm is the limited features included in the $99 license, which is the cheapest option. If more features could be included in the cheapest licensing package, Visual Paradigm would be better, especially for businesses that have a limited budget for buying software."
"There are some connectivity issues that crop up rarely when used with SQL Server."
"Visual Paradigm is much better now. But each project has its own challenges, which is why I'm exploring different tools for my new projects. For instance, designing reports can be tough, especially with the costly intervention of professional services from vendors."
"I would like to see something for visualizing innovation work maps."
"The solution is not user-friendly. It uses a lot of memory and CPU. You have to have a good computer to use it."
"There is room for improvement in the licensing model. I would suggest implementing country-specific pricing, as many other products in India do. This would make Visual Paradigm more affordable and accessible."
"Takes up a lot of resources."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"You can move between the tiers from month to month so you are not restricted to one pricing model."
"Visual Paradigm has two models available. One of them is the educational edition, and another is the business edition. For my personal usage, I use the educational version mostly. In a project, my customers have to purchase a license."
"You can use Paradigm on a subscription basis and you can choose from different tiers of subscription."
"This product is fairly cheap, but if you want more complex features, e.g. integration with other products, it does require an additional cost."
"This is an open-sourced solution, it is free to use."
"Over the years I've seen an increase in price, and it makes it difficult for a single person company, like me, to decide whether to extend the license."
"Visual Paradigm's pricing is not expensive."
"In terms of pricing, I find Visual Paradigm's subscription services reasonable, especially for the modern and standard editions. However, the premium products can be a bit pricey, especially considering our location in the Middle East. Currently, paying around a hundred dollars per user translates to almost six hundred Egyptian pounds, which can add up. For enterprise licensing, I think the perpetual license option could be more affordable. If it were cheaper, say around five hundred dollars, I would have invested in multiple perpetual licenses long ago. Sometimes, to manage costs, we share accounts among team members or switch access on and off for certain members who aren't actively working on projects. As for additional costs, there are charges for cloud services, which I'm considering because I've already exceeded the free capacity."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
9%
University
7%
Financial Services Firm
11%
Comms Service Provider
9%
Government
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.
What is your experience regarding pricing and costs for Visual Paradigm?
I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.
What needs improvement with Visual Paradigm?
The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.
 

Overview

 

Sample Customers

Multinational Bank
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota
Find out what your peers are saying about Visual Paradigm vs. iGrafx Process360 Live Platform and other solutions. Updated: February 2026.
882,813 professionals have used our research since 2012.