Visual Paradigm vs iGrafx Process360 Live Platform comparison

iGrafx Process360 Live Plat...

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Executive SummaryUpdated on Nov 3, 2024

iGrafx Process360 Live Platform and Visual Paradigm compete in process management and modeling. Visual Paradigm seems to have the upper hand due to its superior feature richness, justifying its cost.

Features: iGrafx Process360 Live Platform supports seamless process integration, performance management, and optimization with popular business tools. Visual Paradigm supports UML, SysML, business process modeling, and offers strong team collaboration and agile development capabilities.

Room for Improvement: iGrafx could enhance its feature set to match competitors and offer more flexible deployment options. Visual Paradigm could improve its initial setup complexity, reduce cost, and offer clearer integration with external tools.

Ease of Deployment and Customer Service: Visual Paradigm offers flexible cloud and on-premise deployments supported by extensive documentation and technical assistance. iGrafx provides straightforward cloud-based deployment with effective customer support and is noted for quicker deployment times.

Pricing and ROI: iGrafx Process360 Live Platform is cost-effective with a quick ROI through process optimization. Visual Paradigm has a higher initial cost but offers a justified ROI through its comprehensive feature set for detailed modeling tasks.

To learn more, read our detailed Visual Paradigm vs. iGrafx Process360 Live Platform Report (Updated: December 2025).

Visual Paradigm vs. iGrafx Process360 Live Platform

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Design

19th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (21st), Process Mining (9th)

Visual Paradigm

Ranking in Business Process Design

9th

Average Rating

8.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.0%, up from 1.1% compared to the previous year. The mindshare of Visual Paradigm is 4.8%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Design Market Share Distribution
Product	Market Share (%)
Visual Paradigm	4.8%
iGrafx Process360 Live Platform	2.0%
Other	93.2%

Business Process Design

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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reviewer2097357

Software Engineer at a aerospace/defense firm with 10,001+ employees

Innovation in diagramming has streamlined complex UML tasks

Visual Paradigm allowed me to create UML diagrams efficiently. The tool was smarter than other tools in terms of remembering the connections between components on the screen. For example, in other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically. This made it much quicker than using other tools like Visio or MagicDoor.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"It has simplified compliance with regulations and company standards."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"The solution is very stable."

More iGrafx Process360 Live Platform pros

"I find it very user-friendly for my purposes, which is creating business process models that I can publish as HTML pages. It has worked flawlessly for my project, and my clients are able to utilize it as an internal web portal for their process documentation and other needs."

"Visual Paradigm is simple and easy to use."

"The solution is very user-friendly. It's easy to just open it and start working."

"What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me. I also find the bridging feature in the tool valuable."

"I like the fact that this solution is complete."

"The solution is stable. It hasn't crashed, stopped or caused any issues in any way."

"The Visual Paradigm business process forms for designing we good. There was not a lot of configuration for the process diagram."

"Stable design software with multiple functions and features. It's simple to install and easy to use."

More Visual Paradigm pros

Cons

"I would love to see a template and shapes for customer journey mapping."

"It can be more user-friendly."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"The price could be more competitive."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"It would be nice to have a Spanish user interface available to us."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

More iGrafx Process360 Live Platform cons

"The solution can be heavy on resource usage."

"In terms of room for improvement in Visual Paradigm, I tried looking for one. I'm pleased with the tool, but it would be great if you could integrate Visual Paradigm with more tools. For example, when moving from Visual Paradigm to another tool, such as Sparx Systems Enterprise Architect, the process could be improved a bit. Still, I wonder if it's not limited by the standards Visual Paradigm follows, such as XMI files. It could be connected to limitations related to the standards rather than a tool limitation. When you move projects from Visual Paradigm into Sparx Systems Enterprise Architect via XMI files, you lose all your notes from the elements, so this is an area for improvement in Visual Paradigm. TOGAF support is an additional feature I'd like to see in the next release of Visual Paradigm. I'd also like the tool to have ArchiMate support. If both TOGAF and ArchiMate could be supported in Visual Paradigm and made part of a lower level of licensing or cheaper licensing models, that would be best for me."

"There is a certain inherent complexity when creating UML diagrams."

"The product can always get better as the industry changes."

"The solution is not user-friendly. It uses a lot of memory and CPU. You have to have a good computer to use it."

"There are some connectivity issues that crop up rarely when used with SQL Server."

"The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges."

"Visual Paradigm is heavier and has more complexity than one of its competitors, e.g. Lucidchart. It could have been better if it was more simplified."

More Visual Paradigm cons

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"I have heard that the solution's pricing is very competitive."

"Visual Paradigm costs $99 per license. I chose the cheapest option from the pricing list."

"I rate the pricing a three on a scale of one to ten, where one is cheap, and ten is expensive."

"You can move between the tiers from month to month so you are not restricted to one pricing model."

"This product is fairly cheap, but if you want more complex features, e.g. integration with other products, it does require an additional cost."

"I rate Visual Paradigm's pricing a five out of ten."

"In terms of pricing, I find Visual Paradigm's subscription services reasonable, especially for the modern and standard editions. However, the premium products can be a bit pricey, especially considering our location in the Middle East. Currently, paying around a hundred dollars per user translates to almost six hundred Egyptian pounds, which can add up. For enterprise licensing, I think the perpetual license option could be more affordable. If it were cheaper, say around five hundred dollars, I would have invested in multiple perpetual licenses long ago. Sometimes, to manage costs, we share accounts among team members or switch access on and off for certain members who aren't actively working on projects. As for additional costs, there are charges for cloud services, which I'm considering because I've already exceeded the free capacity."

"You can use Paradigm on a subscription basis and you can choose from different tiers of subscription."

"The pricing of Visual Paradigm is very appropriate and affordable. There are no hidden costs involved."

More Visual Paradigm pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

University

Financial Services Firm

11%

Comms Service Provider

10%

Educational Organization

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

What needs improvement with iGrafx?

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

What do you like most about Visual Paradigm?

The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.

What is your experience regarding pricing and costs for Visual Paradigm?

I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.

What needs improvement with Visual Paradigm?

The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.

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Compared 32% of the time

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No Magic MagicDraw vs Visual Paradigm

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Compared 2% of the time

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Product Reports

iGrafx Process360 Live Platform

January 2026

Download iGrafx Process360 Live Platform product report

Download Visual Paradigm product report

December 2025

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

Visual Paradigm is a UML tool. The tool is designed for a wide range of users including software engineers, system analysts, business analysts and system architects, or for anyone who is interested in reliably building large-scale software systems using an object-oriented approach. In addition, Visual Paradigm supports the latest standards of UML notation.

Sample Customers

Multinational Bank

Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota