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Lucidchart vs Visual Paradigm comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
54
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
Visual Paradigm
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
Business Process Design (8th)
 

Mindshare comparison

Lucidchart and Visual Paradigm aren’t in the same category and serve different purposes. Lucidchart is designed for Mind Mapping Software and holds a mindshare of 23.7%, up 20.3% compared to last year.
Visual Paradigm, on the other hand, focuses on Business Process Design, holds 5.8% mindshare, down 6.7% since last year.
Mind Mapping Software
Business Process Design
 

Featured Reviews

MichaelChirinian - PeerSpot reviewer
Intuitive, integrates well, and is a great way to change text into visual ideas
I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.
Angie Ibrahim Eissa - PeerSpot reviewer
A software application designed for software development teams to model business information systems and manage development processes
Setting up Visual Paradigm is easy. There's hardly any configuration needed, unlike some other tools. You just choose your method and diagram type, and you're good to go. As for improvements, integrating project management features with diagrams could be better. Viewing outputs could also be smoother, especially when working with multiple files.Deployment is quick and painless. It practically takes no time at all to set up. And because I also teach at the university, I use Visual Paradigm for my classes and case studies. It's easy to switch between products, and my students have no trouble using it on their own.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."
"It is important that Lucidchart accommodates both Mac and PC users because if you support Mac, that means you also support the mobile applications on the iPad... Some of the other employees have access to an iPad, but not all of them do. When we're trying to talk through a process with them on-the-fly, or at the point of occurrence, it's so much nicer if we can both have it up on the iPad. That's why I would say the Mac support is essential."
"When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work."
"One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually."
"There is no alternative to Lucidchart if you want to describe a five-step process with bullet points. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart."
"Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use."
"Lucidchart is a lovely tool for creating visual representations of any process or organization."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"The application is easy to use and provides informative diagrams."
"It is a scalable solution...The initial setup was straightforward."
"Stable design software with multiple functions and features. It's simple to install and easy to use."
"The Visual Paradigm business process forms for designing we good. There was not a lot of configuration for the process diagram."
"The initial setup is extremely straightforward."
"Using the Component Diagram, Visual Paradigm helps with design and control, reusing components."
"It is easy and intuitive to use, not excessively rigid, and quite flexible."
"I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram."
 

Cons

"It can have more colors or graphics. Currently, it is a little boring. It can have a little bit more fun factor."
"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."
"I would like an on-premises version of the software that I can just download and use. I think that it's easier that way."
"They should continue to bring in more shapes. For example, I saw something cool the other day that was a timeline and in between each step, there was a circle. I thought that that was very clean and that's something that I could see myself using. Lucidchart could come up with more visualizations. I'm not a designer so I would like to have more visuals. That would make my job easier because it would make my job much more professional looking but without having to be a designer myself."
"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."
"I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons."
"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."
"I would like to have access to more colorful and more vibrant icons."
"There are some connectivity issues that crop up rarely when used with SQL Server."
"The solution is not user-friendly. It uses a lot of memory and CPU. You have to have a good computer to use it."
"The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges."
"Visual Paradigm's initial deployment was difficult since we did it for the first time. It is challenging to learn to use the product."
"From time to time, we experience some troubles when we work as teams."
"There is room for improvement in the licensing model. I would suggest implementing country-specific pricing, as many other products in India do. This would make Visual Paradigm more affordable and accessible."
"Takes up a lot of resources."
"The product's versioning capability needs improvement."
 

Pricing and Cost Advice

"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."
"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."
"I have a subscription as an individual user for one year, and it is not expensive."
"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."
"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."
"The pricing is very reasonable, and they have a free trial available that you can play with."
"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."
"The pricing of Visual Paradigm is very appropriate and affordable. There are no hidden costs involved."
"I rate Visual Paradigm's pricing a five out of ten."
"Visual Paradigm's pricing is not expensive."
"In terms of pricing, I find Visual Paradigm's subscription services reasonable, especially for the modern and standard editions. However, the premium products can be a bit pricey, especially considering our location in the Middle East. Currently, paying around a hundred dollars per user translates to almost six hundred Egyptian pounds, which can add up. For enterprise licensing, I think the perpetual license option could be more affordable. If it were cheaper, say around five hundred dollars, I would have invested in multiple perpetual licenses long ago. Sometimes, to manage costs, we share accounts among team members or switch access on and off for certain members who aren't actively working on projects. As for additional costs, there are charges for cloud services, which I'm considering because I've already exceeded the free capacity."
"I rate the pricing a three on a scale of one to ten, where one is cheap, and ten is expensive."
"You can move between the tiers from month to month so you are not restricted to one pricing model."
"Pricing for Visual Paradigm is a four out of five for me. I'm happy with its pricing."
"This is an open-sourced solution, it is free to use."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
Educational Organization
12%
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.
What is your experience regarding pricing and costs for Visual Paradigm?
I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.
What needs improvement with Visual Paradigm?
The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.
 

Overview

 

Sample Customers

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota