IFS Cloud Platform vs Sales Creatio comparison

IFS and Creatio are both solutions in the CRM category. IFS is ranked #21 with an average rating of 8.0, while Creatio is ranked #22 with an average rating of 9.0. IFS holds a 0.5% mindshare in CRM, compared to Creatio’s 0.7% mindshare. Additionally, 87% of IFS users are willing to recommend the solution, compared to 100% of Creatio users who would recommend it.

IFS Cloud Platform

Read 30 IFS Cloud Platform reviews

215 Views
131 Comparison Views

87% willing to recommend

Sales Creatio

Read 8 Sales Creatio reviews

364 Views
269 Comparison Views

100% willing to recommend

IFS Cloud Platform

Sales Creatio

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

IFS Cloud Platform and Sales Creatio are enterprise solutions competing in distinct categories within the tech industry. IFS Cloud Platform holds an edge for its extensive integrations and tools favoring manufacturing sectors, while Sales Creatio gains advantage with its CRM focus tailored for customer relationship management.

Features: IFS Cloud Platform includes advanced asset management, robust supply chain solutions, and comprehensive project management, ideal for manufacturers and large enterprises seeking full integration capabilities. Sales Creatio provides dynamic CRM functionalities, offering user-friendly customizations, automation processes, and efficient sales management, tailored for organizations focused on customer engagement and sales enhancement.

Room for Improvement: IFS Cloud Platform can improve in simplifying its deployment process and enhancing user accessibility for smaller enterprises. A more intuitive interface would also be beneficial. On the other hand, Sales Creatio can expand its feature set to better handle complex integrations and enhance its analytics capabilities for more comprehensive insight. Additionally, increasing customization options could improve adaptability for varied industry needs.

Ease of Deployment and Customer Service: IFS Cloud Platform involves a lengthy deployment process due to its comprehensive features, often requiring specialized support and training. Sales Creatio, however, offers a quicker deployment, backed by responsive customer service, making it an attractive option for businesses prioritizing speed and ease of integration into existing systems.

Pricing and ROI: IFS Cloud Platform, with its extensive functionalities, may result in higher initial costs, promising significant ROI for firms effectively utilizing its full potential. Sales Creatio offers straightforward pricing models, proving to be cost-efficient with faster ROI due to its efficient CRM capabilities and low setup expenses. While IFS is beneficial for complex, long-term operations, Sales Creatio suits businesses focusing on rapid deployment and quick gains.

To learn more, read our detailed IFS Cloud Platform vs. Sales Creatio Report (Updated: April 2025).

Buyer's Guide

IFS Cloud Platform vs. Sales Creatio

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IFS Cloud Platform

Ranking in CRM

21st

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (11th), ERP (12th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (6th), IT Asset Management (10th), IT Service Management (ITSM) (10th), License Management (3rd)

Sales Creatio

Ranking in CRM

22nd

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Sales Force Automation (8th)

Mindshare comparison

As of May 2025, in the CRM category, the mindshare of IFS Cloud Platform is 0.5%, up from 0.4% compared to the previous year. The mindshare of Sales Creatio is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Brendan Fisher

IFS Applications Consultant at Zest Business Process Management Ltd

Robust, customizable, and modern

IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

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HaroldBusby

Senior Sales Manager at Sales Informatics

Offers agility and how quickly it can be modified to meet the workflows of any organization

The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved. Only half of the mobile app uses the new architecture, and I believe their roadmap is to fully update it so there's a consistent user interface throughout the mobile app. Some of it uses the older Creatio technology, some of it's newer, and I think they're aiming to have it fully updated sometime in the second quarter. That will be a big jump. It supports the remote sales team, but it could be a lot better. Creatio needs to move the mobile app update higher on its priority list. We can see a difference when we look at other mobile CRM solutions out there – Creatio's mobile app isn't as fresh as other parts of the application. The other area I'd like to see Creatio improve – is the development of a robust field service application or enhancement to their existing Service Creatio module. It should be a separate product called Creatio Field Service. Field service is important because it addresses the large number of workers out there who aren't desk-bound, and that really corresponds with the mobile app improvements.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use."

"The product is quite flexible."

"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."

"Individual user profiles that can be configured as templates to minimize data entry."

"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."

"There tends not to be a massive weakness in the product itself, as weaknesses can quickly be resolved in the next patch or the next release."

"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."

"There are fewer fields on the user screen compared to other products."

More IFS Cloud Platform pros

"It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services."

"Its configurability in terms of being able to change screens and fields and create workflows that are compatible with our business objectives is most valuable."

"With Sales Creatio, you can have a customer service review, and it is GDPR compliant."

"There's not a single CRM out there that is quite as flexible as Creatio CRM."

"Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an option."

"I like Creatio's workflows, automation, and no-code features that we can update as we wish."

"Intuitive, low-code CRM platform that's easy to integrate and use."

Cons

"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."

"Technical support could be improved."

"IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers."

"Customization needs to be improved."

"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."

"There are some stability issues."

"Ability to place approval check-points in the custom workflow, so clients can decide what they want it."

"There should be some improvements in the predefined templates in IFS Applications."

More IFS Cloud Platform cons

"On the sales side, I would like to see a CPQ product, and on the services side, I'd like to see more of a field service automation feature."

"There is still some room for improvement in the overall look and feel of the software."

"The marketing feature needs to be improved. Documentation on their website, or their knowledge base, also needs expansion and improvement."

"Creatio's mobile app could be more intuitive."

"Out of the box connectors are great, but the ability of what is there versus other CRMs is limited."

"Sales Creatio should include better customizations."

"The biggest area of improvement for me is the mobile app. Creatio has moved towards this composable architecture and user interface, and it looks good and works well on a laptop or tablet. But the mobile app could be improved."

"To benefit from this software you need to have somebody dedicated to customizing the features you're looking for and, to be honest, I do not have time to focus only on that."

Pricing and Cost Advice

"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."

"There's an additional yearly cost for support."

"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."

"Licensing is on an annual basis, with no additional costs."

"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."

"There are varying license levels that you can purchase."

"IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."

"It is better to buy implementation services from IFS than from partners"

More IFS Cloud Platform pricing and cost advice

"Sales Creatio's enterprise version is $60 per user per month. Other leaders in the Gartner Magic Quadrant for sales automation, such as SAP, Microsoft, Salesforce, and Oracle, are about $150 to $200 a month, and Creatio is $60."

"Pricing for this solution is more affordable than Salesforce, and the costs are upfront."

"Creatio's most basic plan, which has Growth, Enterprise, and Ultimate, I use the Enterprise version. It's a fully-featured CRM that includes sales, marketing, and service, along with the studio product."

"Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution."

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Manufacturing Company

10%

Energy/Utilities Company

Financial Services Firm

Manufacturing Company

22%

Computer Software Company

18%

Comms Service Provider

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

See all answers

What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

See all answers

What needs improvement with IFS Applications?

I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...

See all answers

What do you like most about Sales Creatio?

Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an...

See all answers

What is your experience regarding pricing and costs for Sales Creatio?

Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution. The fact that the solution is from an East European company makes it cheaper because of labor arbitrage. O...

See all answers

What needs improvement with Sales Creatio?

See all answers

Comparisons

SAP ERP vs IFS Cloud Platform

Compared 19% of the time

Microsoft Dynamics 365 Business Central vs IFS Cloud Platform

Compared 11% of the time

IBM Maximo vs IFS Cloud Platform

Compared 11% of the time

SAP S/4HANA vs IFS Cloud Platform

Compared 10% of the time

ServiceNow vs IFS Cloud Platform

Compared 7% of the time

More IFS Cloud Platform Competitors

Oracle CX Sales vs Sales Creatio

Compared 58% of the time

Oracle Fusion Service vs Sales Creatio

Compared 42% of the time

More Sales Creatio Competitors

Product Reports

Buyer's Guide

IFS Cloud Platform

April 2025

Download IFS Cloud Platform product report

Buyer's Guide

Sales Creatio

April 2025

Download Sales Creatio product report

Also Known As

IFS Applications, Assyst, IFS Cloud

No data available

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

Creatio

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino

Buyer's Guide

IFS Cloud Platform vs. Sales Creatio

April 2025

Free Report: IFS Cloud Platform vs. Sales Creatio

Find out what your peers are saying about IFS Cloud Platform vs. Sales Creatio and other solutions. Updated: April 2025.

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