IFS Cloud Platform vs Sales Creatio comparison

IFS and Creatio are both solutions in the CRM category. IFS is ranked #35 with an average rating of 6.5, while Creatio is ranked #18 with an average rating of 8.7. IFS holds a 0.9% mindshare in CRM, compared to Creatio’s 1.0% mindshare. Additionally, 87% of IFS users are willing to recommend the solution, compared to 100% of Creatio users who would recommend it.

IFS Cloud Platform

Read 31 IFS Cloud Platform reviews

5,297 Views
900 Comparison Views

87% willing to recommend

Sales Creatio

Read 11 Sales Creatio reviews

1,148 Views
1,022 Comparison Views

100% willing to recommend

IFS Cloud Platform

Sales Creatio

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

IFS Cloud Platform and Sales Creatio are enterprise solutions competing in distinct categories within the tech industry. IFS Cloud Platform holds an edge for its extensive integrations and tools favoring manufacturing sectors, while Sales Creatio gains advantage with its CRM focus tailored for customer relationship management.

Features: IFS Cloud Platform includes advanced asset management, robust supply chain solutions, and comprehensive project management, ideal for manufacturers and large enterprises seeking full integration capabilities. Sales Creatio provides dynamic CRM functionalities, offering user-friendly customizations, automation processes, and efficient sales management, tailored for organizations focused on customer engagement and sales enhancement.

Room for Improvement: IFS Cloud Platform can improve in simplifying its deployment process and enhancing user accessibility for smaller enterprises. A more intuitive interface would also be beneficial. On the other hand, Sales Creatio can expand its feature set to better handle complex integrations and enhance its analytics capabilities for more comprehensive insight. Additionally, increasing customization options could improve adaptability for varied industry needs.

Ease of Deployment and Customer Service: IFS Cloud Platform involves a lengthy deployment process due to its comprehensive features, often requiring specialized support and training. Sales Creatio, however, offers a quicker deployment, backed by responsive customer service, making it an attractive option for businesses prioritizing speed and ease of integration into existing systems.

Pricing and ROI: IFS Cloud Platform, with its extensive functionalities, may result in higher initial costs, promising significant ROI for firms effectively utilizing its full potential. Sales Creatio offers straightforward pricing models, proving to be cost-efficient with faster ROI due to its efficient CRM capabilities and low setup expenses. While IFS is beneficial for complex, long-term operations, Sales Creatio suits businesses focusing on rapid deployment and quick gains.

To learn more, read our detailed IFS Cloud Platform vs. Sales Creatio Report (Updated: December 2025).

Buyer's Guide

IFS Cloud Platform vs. Sales Creatio

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.1

Users reported improved operations and financial reporting with IFS Cloud, seeing up to 4.5x ROI over 18 months.

Sentiment score

4.1

Sales Creatio boosts user satisfaction, operational efficiency, and business growth with a user-friendly interface and internal chat feature.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

No quotes available

For more quotes and insights, download the Sales Creatio report

Customer Service

Sentiment score

5.7

Australian support is strong with expert consultants, but timeliness and service consistency vary, impacting resolution times and communication.

Sentiment score

7.0

Sales Creatio's support is responsive and proactive but occasionally slow, with room for improvement compared to larger companies.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

We have had some issues where I needed to contact the customer support manager, but they ensured the issues were resolved.

reviewer2756031

Associate Product Consultant at a tech services company with 201-500 employees

The company is oriented in its support policy as Microsoft is, but I think Creatio is not as big or mature as Microsoft, and the support is not very good for me.

Yevhen Yukhno

CEO at B-OS, Unipessoal Lda.

For more quotes and insights, download the Sales Creatio report

Scalability Issues

Sentiment score

7.8

IFS Cloud Platform is scalable for businesses of all sizes, though some face complexity in updates and dependency management.

Sentiment score

6.8

Sales Creatio is scalable for small to large enterprises, benefiting from cloud platforms and adaptable for up to 10,000 users.

IFS Cloud Platform has standard functionalities that follow the standard supply chain management processes, and it is easy to customize or configure.

Thangaraj Ramasamy

Consultant at Arcwide

For more quotes and insights, download the IFS Cloud Platform report

If I want to make accessibility much more, I can create my own data center and own clusters with the non-functional requirements that I need.

Yevhen Yukhno

CEO at B-OS, Unipessoal Lda.

For more quotes and insights, download the Sales Creatio report

Stability Issues

Sentiment score

8.0

IFS Cloud Platform is praised for stability and reliability, with rare downtime, and depends on client maintenance and setup.

Sentiment score

7.2

Sales Creatio is stable, reliable, with minor downtime, and users appreciate global server options enhancing performance for most.

Now, with the drastic developments especially in the cloud applications known as Arena on IFS Cloud Platform, it has improved tremendously.

Thangaraj Ramasamy

Consultant at Arcwide

For more quotes and insights, download the IFS Cloud Platform report

I do not recommend it for telecom operations or production operations, but for office operations, it is not critical.

Yevhen Yukhno

CEO at B-OS, Unipessoal Lda.

For more quotes and insights, download the Sales Creatio report

Room For Improvement

IFS Cloud Platform requires usability, integration, and support improvements, along with enhanced customization, AI, and simplified user experience.

Sales Creatio’s app needs better interface, smoother integration, improved materials, and more intuitive features for a modern experience.

There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.

reviewer2642043

Senior Director at a consultancy with 1,001-5,000 employees

They are working on IFS AI, but we have not explored much into that yet, and if they want to keep their competitive edge, that is an area they need to concentrate on.

Thangaraj Ramasamy

Consultant at Arcwide

For more quotes and insights, download the IFS Cloud Platform report

We had a client who needed quick order processing and invoice generation, and we experienced delays in terms of performance which left the client dissatisfied.

reviewer2756031

Associate Product Consultant at a tech services company with 201-500 employees

It is a problem for clients because if I want to organize a big project, I have some problems with the Creatio environment for testing and development, leading to expensive DevOps operations to synchronize many environments.

Yevhen Yukhno

CEO at B-OS, Unipessoal Lda.

For more quotes and insights, download the Sales Creatio report

Setup Cost

IFS Cloud Platform offers competitive pricing, best for large enterprises, with scalable value similar to SAP and Oracle.

Sales Creatio offers cost-effective CRM solutions with competitive pricing, praised for its features and straightforward pricing model.

No quotes available

For more quotes and insights, download the IFS Cloud Platform report

The marketplace is complicated for customers and primarily benefits partners.

Yevhen Yukhno

CEO at B-OS, Unipessoal Lda.

For more quotes and insights, download the Sales Creatio report

Valuable Features

IFS Cloud Platform offers customizable pricing, robust integration, intuitive interface, and excels in enterprise management with adaptable features.

Sales Creatio provides customizable, affordable solutions with easy integration, enhancing sales efficiency and decision-making through low-code features.

Thangaraj Ramasamy

Consultant at Arcwide

There are fewer fields on the user screen compared to other products.

reviewer2642043

Senior Director at a consultancy with 1,001-5,000 employees

For more quotes and insights, download the IFS Cloud Platform report

If I need deep customization, I can use C# code to create modules and connect to Creatio for much more customization.

Yevhen Yukhno

CEO at B-OS, Unipessoal Lda.

We had to integrate multiple systems for one client, and the process was straightforward.

reviewer2756031

Associate Product Consultant at a tech services company with 201-500 employees

For more quotes and insights, download the Sales Creatio report

Categories and Ranking

IFS Cloud Platform

Ranking in CRM

35th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Customer Experience Management (9th), Field Service Management (2nd), Help Desk Software (21st), ERP (19th), Activity Based Costing Software (9th), Enterprise Asset Management (EAM) (4th), Local Government CRM (15th), IT Asset Management (15th), IT Service Management (ITSM) (19th), License Management (2nd)

Sales Creatio

Ranking in CRM

18th

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Sales Force Automation (9th)

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of IFS Cloud Platform is 0.9%, up from 0.4% compared to the previous year. The mindshare of Sales Creatio is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Sales Creatio	1.0%
IFS Cloud Platform	0.9%
Other	98.1%

CRM

Featured Reviews

Thangaraj Ramasamy

Consultant at Arcwide

Has supported project management and business customization through strong modular flexibility

The cloud feature in IFS Cloud Platform is predominantly valuable, especially the enterprise asset management module, which IFS has very good business into, along with strong finance, project management, and supply chain management modules; these are the major modules that are performing well with IFS, and the cloud options along with user-friendly customizations for any technical developments are additional advantages. The integration of IoT with IFS Cloud Platform is performing well, enabling us to integrate with predominantly any third party through the standard inbuilt connectors that are readily available, and if we need to customize the integration, we can certainly do that too.

Read full review

Yevhen Yukhno

CEO at B-OS, Unipessoal Lda.

BPM workflows have accelerated decisions but complex projects still need better support and pricing

The biggest benefit of using Creatio for my company is the very fast start, but it is a solution aimed at middle and big companies since the minimal price for a license is $10,000 plus some costs for integration. It is not a budget solution for many companies, but it is very powerful and a very fast tracking solution. It is a SaaS solution, and all negatives apply to all SaaS products. It is a problem for clients because if I want to organize a big project, I have some problems with the Creatio environment for testing and development, leading to expensive DevOps operations to synchronize many environments. It is not very well, but I do not know how it can improve.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

12%

Comms Service Provider

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	9
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

See all answers

What needs improvement with IFS Applications?

When it comes to AI, I feel that is the area where we expect something more from IFS Cloud Platform. They are working on IFS AI, but we have not explored much into that yet, and if they want to kee...

See all answers

What is your primary use case for IFS Applications?

Currently, I am working with Arcwide, which is a service industry that predominantly focuses on IFS consulting, including IFS implementations, rollouts, upgrades, and support services.

See all answers

What do you like most about Sales Creatio?

Each step of the customer journey is recorded by certain metrics and KPIs. If you want to do a lot deeper dive with Excel pivot tables or third-party analytics tools like Qlik or Tableau, that's an...

See all answers

What is your experience regarding pricing and costs for Sales Creatio?

I purchased Creatio only through a direct project, as the marketplace is complicated for customers and primarily benefits partners who find solutions there and decide whether to use it or create in...

See all answers

What needs improvement with Sales Creatio?

See all answers

Comparisons

SAP ERP vs IFS Cloud Platform

Compared 14% of the time

IBM Maximo vs IFS Cloud Platform

Compared 6% of the time

Oracle E-Business Suite vs IFS Cloud Platform

Compared 6% of the time

IFS assyst vs IFS Cloud Platform

Compared 4% of the time

ServiceNow vs IFS Cloud Platform

Compared 4% of the time

More IFS Cloud Platform Competitors

Microsoft Dynamics CRM vs Sales Creatio

Compared 20% of the time

Oracle CX Sales vs Sales Creatio

Compared 18% of the time

Salesforce Sales Cloud vs Sales Creatio

Compared 15% of the time

CRMNEXT vs Sales Creatio

Compared 12% of the time

Oracle Fusion Service vs Sales Creatio

Compared 11% of the time

More Sales Creatio Competitors

Product Reports

Buyer's Guide

IFS Cloud Platform

January 2026

Download IFS Cloud Platform product report

Buyer's Guide

Sales Creatio

January 2026

Download Sales Creatio product report

Also Known As

IFS Applications, Assyst, IFS Cloud

No data available

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

Creatio

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino

Buyer's Guide

IFS Cloud Platform vs. Sales Creatio

December 2025

Free Report: IFS Cloud Platform vs. Sales Creatio

Find out what your peers are saying about IFS Cloud Platform vs. Sales Creatio and other solutions. Updated: December 2025.

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