IBM Robotic Process Automation (RPA) vs OpenText Operations Orchestration comparison

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Executive Summary

We performed a comparison between IBM Robotic Process Automation (RPA) and OpenText Operations Orchestration based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a good tool for automation.""If you have a business process, and once you have automated that process, you have a readily available workflow in place.""The solution is very user-friendly.""The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated.""I think simplicity is key. One of the things that we've noticed is how our developers have been able to quickly adopt the platform; but not only the developers or the techy people, also the business.""The feature I found most valuable is the TCO.""It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly.""The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."

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"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both.""It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options.""The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

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Cons
"IBM Robotic Process Automation should be more stable.""We would like a decreased need for customer support.""IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes.""I would like to improve the efficiency of this solution and the Surface Level Agreement.""There are certain limitations in the solution for screen reading.""Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP.""IBM’s support should improve response time.""Stability could be better."

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"The price is an area that should be addressed because the price is high.""There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues.""The tool's UI needs to be improved. It needs to have better administration features in future releases."

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Pricing and Cost Advice
  • "IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
  • "The license is paid annually."
  • "The product has a yearly licensing fee."
  • "The pricing is reasonable for this solution."
  • "I rate the pricing ten out of ten. So, the pricing is very good for me."
  • "The product is reasonably priced compared to other tools."
  • "There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
  • "IBM RPA is cheaper than other tools."
  • More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →

  • "I do not have experience with the pricing or licensing of the product."
  • "The cost is very high compared to anything else available."
  • More OpenText Operations Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Integrating the tool with SAP, EBS, or other ERPs is easy.
    Top Answer:The product must be promoted more. There are no promotions.
    Top Answer:We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.
    Top Answer:The tool's UI needs to be improved. It needs to have better administration features in future releases.
    Top Answer:The product is good functionality-wise. I am impressed with the tool's flexibility in customization.
    Ranking
    Views
    3,892
    Comparisons
    2,812
    Reviews
    11
    Average Words per Review
    430
    Rating
    8.0
    Views
    17
    Comparisons
    15
    Reviews
    1
    Average Words per Review
    186
    Rating
    9.0
    Comparisons
    Also Known As
    IBM RPA
    Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
    Learn More
    Overview

    IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

    Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

    OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

    With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

    Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

    • Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
    • Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
    • Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
    • Expose REST APIs to programmatically invoke orchestration from any external source.
    • Automate difficult interfaces with RPA robots that mimic screen based human actions.
    • Follow business and operational metrics to understand the value and the health of your orchestration environment.
    • Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

    Operations Orchestration offers the following components:

    Sample Customers
    The Hanover Insurance Group
    Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
    Top Industries
    REVIEWERS
    Computer Software Company44%
    Financial Services Firm11%
    Pharma/Biotech Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Educational Organization8%
    Comms Service Provider7%
    REVIEWERS
    Comms Service Provider21%
    Financial Services Firm14%
    Healthcare Company7%
    Educational Organization7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company13%
    Manufacturing Company12%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise8%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    REVIEWERS
    Small Business17%
    Midsize Enterprise4%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    768,924 professionals have used our research since 2012.

    IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while OpenText Operations Orchestration is ranked 23rd in Robotic Process Automation (RPA) with 24 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while OpenText Operations Orchestration is rated 7.8. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of OpenText Operations Orchestration writes "HP OO blows away the competition, but has its fair share of flaws". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas OpenText Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Camunda, BigFix and Microsoft System Center Orchestrator.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.