IBM Robotic Process Automation and Jiffy.ai Automate compete in the automation software category. IBM seems to have the edge due to its simplicity and better enterprise integration.
Features: IBM Robotic Process Automation offers drag-and-drop functionalities, integration with Salesforce and Watson, and comprehensive automation tools. Jiffy.ai Automate provides a flexible app-based approach, machine learning capabilities, and strong OCR support.
Room for Improvement: IBM needs to enhance its machine-learning capabilities and improve non-IBM system integration. It should also address browser independence for its Recorders feature. Jiffy.ai requires better community support, improved usability for non-IT users, and enhanced workflow design simplicity and customization.
Ease of Deployment and Customer Service: IBM provides versatile deployment options, including on-premises and hybrid environments. Customer service is mixed, noted for responsiveness despite some delays. Jiffy.ai offers flexible cloud deployment and satisfactory customer support, with a need for more training resources.
Pricing and ROI: IBM is priced higher but offers flexibility across products, achieving ROI in six months to a year. Jiffy.ai's pricing is competitive and appealing to small businesses with a cost-effective license model, promising a similar ROI timeframe.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Our improvement has been approximately 30% in productivity since implementing this tool.
My customers have seen high ROI with IBM Robotic Process Automation (RPA) because it has a lower cost than other vendors.
They don't always understand the processes I'm trying to implement.
I rate the technical support 10 out of 10 because it provided excellent service during implementation and when we were connecting with different services.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They need to improve their support by having more experienced level one support.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The solution is very scalable because it's supported by Cloud Pak for Automation, allowing scaling with other solutions or independently.
I would rate the scalability of IBM Robotic Process Automation (RPA) as eight on a scale of one to ten.
It has very robust features, and it is not prone to instability.
It is very reliable.
IBM Robotic Process Automation (RPA) has been running smoothly for four years without any errors, which indicates a high level of stability.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
To improve IBM Robotic Process Automation (RPA) for the next release, there should be more integration with external systems, and more integration with IBM's data and AI platforms is needed.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
The pricing of IBM Robotic Process Automation (RPA) is an area that could be improved.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Other features I appreciate about Automate include business processing automation, intelligent documentation, and restrictive processes.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
We haven't encountered any errors in the last four years, which speaks to its reliability.
The analytics and reporting tools in IBM Robotic Process Automation (RPA) are the best compared to all other RPAs because all other RPAs only use dashboards while IBM is the only one to have a reporting tool that includes dashboards.
Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.
Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.
What are Automate's Key Features?In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.
IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.
Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.
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