We performed a comparison between IBM Business Automation Workflow and KiSSFLOW based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"It's a flexible solution."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The solution reduces the time to the resolution which is essential for businesses."
"The most valuable feature of IBM Business Automation Workflow is cost management."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The most valuable feature is the performance."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The best thing about Kissflow is its user-friendliness."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"I feel that the features are not user-friendly."
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."
"Improvements could be made in debugging and troubleshooting."
"In terms of improvement, it could be less complex."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"KiSSFLOW needs to improve its integration."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"There is room for improvement in terms of stability."
"One area where I believe Kissflow can be improved is customization."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"Sometimes some notifications don't appear on the mobile app."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while KiSSFLOW is rated 8.6. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, IBM Case Foundation and AWS Step Functions, whereas KiSSFLOW is most compared with Camunda, Microsoft Power Apps, ServiceNow, Nintex Process Platform and OutSystems. See our IBM Business Automation Workflow vs. KiSSFLOW report.
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