KiSSFLOW and IBM Business Automation Workflow compete in the field of business process management. KiSSFLOW is advantageous in terms of affordability and simplicity, while IBM Business Automation Workflow offers a more extensive feature set, justifying its higher cost for those needing advanced capabilities.
Features: KiSSFLOW provides drag-and-drop process building, easy integration with popular tools, and quick process automation. IBM Business Automation Workflow offers advanced analytics, detailed process modeling, and enterprise-grade scalability, making it suitable for complex business requirements.
Room for Improvement: KiSSFLOW could benefit from enhanced analytics capabilities and deeper customization options. Improvements in the mobile app performance and offline functionality could also be beneficial. IBM Business Automation Workflow could work on simplifying its setup process, making its interface less disruptive with fewer alerts, and streamlining integrations with third-party tools.
Ease Of Deployment and Customer Service: KiSSFLOW is cloud-based, allowing for easy deployment and accessible support focusing on onboarding and customization needs. IBM Business Automation Workflow requires a longer setup due to its complexity but provides dedicated enterprise support for larger organizations.
Pricing and ROI: KiSSFLOW is budget-friendly with a low initial setup cost, facilitating quick ROI through operational efficiency. IBM Business Automation Workflow, while more expensive upfront, offers long-term ROI by optimizing complex processes and justifying its cost with extensive features.
Initially performed manually, workflows now provide a better user experience and increased efficiency.
IBM provides long-term support and maintains a traditionally good customer-vendor relationship.
If the solution is readily available to IBM support team, they provide it instantly.
We are implementing load balancing and horizontal scalability.
We can manage the license usage and scale our environment while optimizing license use.
Outside of these maintenance periods, the environment is quite stable.
Many developments are focused on AI, LLM models, and data science.
IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition.
Code management lacks merging capabilities.
It is not a cheap license but in line with expectations for such software.
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
This solution has streamlined previously manual processes into orchestrated workflows.
It assisted in making users concentrate on the process flow rather than just features.
We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems.
| Product | Market Share (%) |
|---|---|
| IBM Business Automation Workflow | 1.7% |
| KiSSFLOW | 0.8% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
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