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HCL Domino vs HCL Notes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
HCL Domino provides ROI for some users, while others struggle; it's praised for reducing paperwork and increasing satisfaction.
Sentiment score
7.8
HCL Notes users enjoy significant cost-efficiency and secure communication benefits, justifying its $100 annual user fee.
 

Customer Service

Sentiment score
7.0
HCL Domino's technical support is positively received, while customer service experiences mixed reviews due to variable interaction quality.
Sentiment score
7.2
HCL Notes support is praised for responsiveness and expertise, though a few users face challenges in reaching assistance.
 

Scalability Issues

Sentiment score
7.2
HCL Domino is praised for scalability but faces challenges with large databases, varying by company size and usage.
Sentiment score
7.3
HCL Notes is scalable and versatile, supporting various user sizes, but requires adequate hardware for optimal performance and integration.
 

Stability Issues

Sentiment score
8.1
HCL Domino is praised for its stability and reliability, despite minor concerns and differing opinions on larger databases.
Sentiment score
7.3
HCL Notes is highly stable and reliable, with recent improvements enhancing its functionality and mobile-friendliness.
 

Room For Improvement

HCL Domino needs modern updates for UI, performance, integration, security, user-friendliness, scalability, and cloud migration capabilities.
HCL Notes requires a modern UI, improved speed, seamless integration, and reliable chat to enhance user experience.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
 

Setup Cost

HCL Domino's pricing is high, especially compared to competitors, and can vary based on user count and needs.
HCL Notes pricing is considered reasonable, offering flexibility, cost-effectiveness, and free guest users, with minimal setup costs.
The Notes client is very expensive, costing around $105 per client.
 

Valuable Features

HCL Domino integrates messaging and applications with robust security, cross-platform support, low-code development, and flexible architecture for efficiency.
HCL Notes offers robust security, compatibility, integration, and performance, though newer platforms may provide a superior interface.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Rapid Application Development Software (18th)
HCL Notes
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Email Applications (8th)
 

Mindshare comparison

HCL Domino and HCL Notes aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.6%, up 0.5% compared to last year.
HCL Notes, on the other hand, focuses on Email Applications, holds 3.4% mindshare, up 3.3% since last year.
Rapid Application Development Software
Email Applications
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Herad Howell - PeerSpot reviewer
Secure communications that prompts responses with room for improved user interface
I primarily value HCL Notes for its security features. The software's secure communication is particularly useful when dealing with professional entities. It ensures that business is conducted smoothly, allowing me to use my organization's email confidently, as opposed to my personal Gmail, which might not prompt responses from some entities.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
10%
Manufacturing Company
10%
Construction Company
8%
Government
14%
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
The speed of the Notes client is an area that could be improved. Many people are not very happy with its speed. Additionally, in-line editing of documents and a document viewer are functionalities ...
What do you like most about HCL Notes?
The security and performance of the solution are good even though our platform is variable, except for the mail services.
What needs improvement with HCL Notes?
We are talking about HCL Notes, and I'm not certain it is easier to manage or has a better interface. HCL Notes had some AI capabilities and support, though it was not very efficient.
What is your primary use case for HCL Notes?
HCL Notes has features similar to what we can get on other products such as Outlook, with everything in one place. We find that Microsoft is more efficient compared to HCL Notes. We have seen some ...
 

Comparisons

 

Also Known As

IBM Lotus Domino, Lotus Domino
IBM Lotus Notes, Lotus Notes
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: June 2025.
859,687 professionals have used our research since 2012.