

HCL Domino and HCL Notes operate in the messaging and application platform category. HCL Domino seems to have the upper hand due to a broader feature set and higher customer service ratings.
Features: HCL Domino offers a wide range of features, including messaging and application capabilities across AIX, Windows, and Linux. It supports robust low-code and no-code development environments, and its integration and security capabilities are highly regarded. HCL Notes, as part of HCL Domino, is known for its strong security, comprehensive document management, and offline accessibility.
Room for Improvement: HCL Domino users express a need for improved integration with third-party platforms and enhanced user-friendliness, especially for large databases. The user interface of both products could be modernized to better compete with solutions like Microsoft Outlook. HCL Notes, in particular, is often seen as outdated and sluggish, with calls for a comprehensive UI redesign.
Ease of Deployment and Customer Service: HCL Domino and HCL Notes primarily support on-premise deployment with limited cloud options. HCL Domino's customer service is generally well-rated, noted for quick responses and dedicated support teams, whereas HCL Notes support is seen as average, with opportunities for improvement in user-friendliness and market presence.
Pricing and ROI: HCL Domino's pricing is competitive but not inexpensive, comparable to Exchange with similar cost ranges and dependent on user numbers. HCL Notes is considered more cost-effective, appreciated for lower costs. Both products receive mixed feedback on ROI, with some users finding returns justified and others finding it difficult to determine ROI. HCL Domino's add-on purchase model is advantageous for some users.
Once Notes is running, it performs reliably without issues.
I would rate HCL technical support as eight out of ten.
The scalability of the product is really good.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
I think HCL can make its product better by being more visible on the market because most companies don't support or use HCL anymore.
It could be modernized by the development team.
The Notes client is very expensive, costing around $105 per client.
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
We use HCL Notes for its offline capabilities, including the ability to work offline.
| Product | Market Share (%) | 
|---|---|
| HCL Domino | 0.7% | 
| Microsoft Power Apps | 11.8% | 
| ServiceNow | 9.2% | 
| Other | 78.3% | 
| Product | Market Share (%) | 
|---|---|
| HCL Notes | 3.5% | 
| Google Workspace | 18.9% | 
| Microsoft Exchange Online | 12.1% | 
| Other | 65.5% | 


| Company Size | Count | 
|---|---|
| Small Business | 16 | 
| Midsize Enterprise | 3 | 
| Large Enterprise | 2 | 
| Company Size | Count | 
|---|---|
| Small Business | 11 | 
| Midsize Enterprise | 1 | 
| Large Enterprise | 9 | 
HCL Domino (formerly IBM Domino) is a secure, enterprise-grade, application development platform. From IT to business, HCL Domino is the only low to pro-code application development platform that allows your business to build robust applications to solve workflow and process challenges fast. HCL Domino powers businesses around the world with 15,000 customers and 10 million apps built on our platform. HCL Domino has always been a secure, rock-solid, and proven solution.
HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.
HCL Notes is available for Windows, Apple iOS, and Android.
HCL Notes Features
HCL Notes has many valuable key features. Some of the most useful ones include:
HCL Notes Benefits
Some of the benefits of using HCL Notes include:
Reviews from Real Users
Below are some reviews and helpful feedback written by HCL Notes users.
An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”
Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”
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