Microsoft Exchange Online and HCL Notes are major competitors in the email service domain. Microsoft Exchange Online seems to have the upper hand with its integration and cloud capabilities, while HCL Notes excels in security but faces criticism for being outdated.
Features: Microsoft Exchange Online benefits from integration with Office 365, high storage capacity, and seamless collaboration tools. Additionally, it offers extensive cloud features. HCL Notes, on the other hand, is lauded for strong security and easy application integration, along with workflow customization capabilities.
Room for Improvement: Microsoft Exchange Online could improve its user-friendliness regarding migration tools and administrative tasks. HCL Notes requires a comprehensive redesign of its interface and support for modern technologies, which would help it keep pace with competitors.
Ease of Deployment and Customer Service: Microsoft Exchange Online offers cloud deployment with multiple options, though it has mixed customer service reviews. HCL Notes is largely on-premises, affecting its flexibility, but receives positive feedback for customer support.
Pricing and ROI: Microsoft Exchange Online's pricing is flexible but considered costly, yet it offers good ROI due to extensive features and integration. HCL Notes provides a cost-effective solution with lower licensing costs, yielding significant ROI in suitable scenarios, despite sometimes being perceived as expensive.
Once Notes is running, it performs reliably without issues.
I would rate HCL technical support as eight out of ten.
The scalability of the product is really good.
I think HCL can make its product better by being more visible on the market because most companies don't support or use HCL anymore.
The front end of the databases on the home screen looks somewhat old-fashioned.
We use HCL Notes for its offline capabilities, including the ability to work offline.
| Product | Market Share (%) |
|---|---|
| Microsoft Exchange Online | 11.5% |
| HCL Notes | 3.6% |
| Other | 84.9% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 15 |
| Large Enterprise | 40 |
HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.
HCL Notes is available for Windows, Apple iOS, and Android.
HCL Notes Features
HCL Notes has many valuable key features. Some of the most useful ones include:
HCL Notes Benefits
Some of the benefits of using HCL Notes include:
Reviews from Real Users
Below are some reviews and helpful feedback written by HCL Notes users.
An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”
Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”
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