HCL Notes vs Microsoft Exchange Online comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Notes and Microsoft Exchange Online based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed HCL Notes vs. Microsoft Exchange Online Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it.""The solution provides great security.""It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents.""Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply.""The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.""The solution is practical, good interface, and performs well.""The most valuable feature is the UI.""HCL Notes is stable most of the time."

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"Microsoft Exchange Online is very simple and easy to use.""The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together.""Microsoft Exchange Online has great functionality.""It has helped us because we don't have to worry about servers crashing.""Exchange Online plays a significant role in our business. It controls all our emails, so we'd be in a lot of trouble if we didn't have that. It's an essential product.""It allows us to work from home, at any time or anywhere.""It's easy to use and there is more integration.""Exchange Online is consistent. It's easy to deploy and scale out to all of our organizations."

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Cons
"I would like to see integration with other solutions.""GUI and replication can be improved.""The loading time can be excessive.""The interface could be more user-friendly. Some additional trainings could be added as well.""We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier.""I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product.""The solution could improve by adding some more features.""The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."

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"We would like to have more automation with Microsoft Exchange Online.""There is an annual enterprise subscription could improve by having more features.""The pricing could be cheaper.""Using this solution is initially quite complicated.""The efficiency could improved.""The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud.""I would like to have the option to have my electronic signature posted on my emails by default. I am able to add it manually but cannot get it by default.""What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."

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Pricing and Cost Advice
  • "The price is reasonable."
  • "We pay annually for the use of the solution."
  • "It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
  • "We pay licensing fees on a yearly basis."
  • "I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
  • More HCL Notes Pricing and Cost Advice →

  • "We have an enterprise agreement for licensing."
  • "The price of the solution could be less expensive."
  • "There is a license required for the solution and it is paid annually."
  • "The subscription fee is monthly."
  • "This solution requires a license."
  • "The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use."
  • "I am using Office 365 and Microsoft Exchange Online comes as the package. It cost approximately $13 per month."
  • "I think that the price is a little high, especially considering that Google have a similar, free email solution."
  • More Microsoft Exchange Online Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is very stable and scalable.
    Top Answer:The way Notes has improved us is that we are able to do a lot of things from the single platform of Notes. While it is a good thing — I would definitely say it is a good thing — but then this software… more »
    Top Answer:We have an on-premise deployment. After all, it is an email client. The way you use Microsoft Outlook or any other email client it makes sense to be deployed on-premise. They do have a SaaS version… more »
    Top Answer:This product is too complex to use. It could be more streamlined because it offers an overabundance of features. It's simultaneously offering you to do 10 different things and it's confusing as to… more »
    Ranking
    5th
    out of 20 in Email Applications
    Views
    4,324
    Comparisons
    2,326
    Reviews
    9
    Average Words per Review
    582
    Rating
    8.3
    4th
    out of 20 in Email Applications
    Views
    4,001
    Comparisons
    2,721
    Reviews
    29
    Average Words per Review
    365
    Rating
    8.6
    Comparisons
    Also Known As
    IBM Lotus Notes, Lotus Notes
    Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
    Learn More
    Overview

    HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.

    HCL Notes is available for Windows, Apple iOS, and Android.

    HCL Notes Features

    HCL Notes has many valuable key features. Some of the most useful ones include:

    • Instant Messaging with HCL Sametime.

    • Unified Inbox: This HCL Notes feature helps you consolidate multiple email accounts into one viewable platform.

    • Filters: The HCL Notes filters allow users to filter their emails by sender, date received, opened/unopened, and more.

    • Reminders: With the reminders feature, users are prompted with reminders to send or reply to emails.

    • Notifications: HCL Notes notifications feature pings users, notifying them when they receive new emails.

    • Task Management: HCL Notes has built-in task creation and assignment functionality.

    • Reporting & Statistics.

    HCL Notes Benefits

    Some of the benefits of using HCL Notes include:

    • Mobility and accessibility: HCL Notes provides users with access to their mail and calendar wherever and whenever they are doing work.
    • Easy integration: With HCL Notes, you can interact with files directly from your email messages — preview, download, follow, comment, or share them with your team.
    • Better access capabilities: HCL Notes makes it possible for you to access profiles, roles, skill sets, and areas of responsibility for all your contacts. It also allows you to view related blogs and collaboration histories of shared work.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by HCL Notes users.

    An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."

    PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”

    Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”

    Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
    Offer
    Learn more about HCL Notes
    Learn more about Microsoft Exchange Online
    Sample Customers
    Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
    Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider19%
    Government11%
    Manufacturing Company5%
    REVIEWERS
    Manufacturing Company15%
    Comms Service Provider11%
    Energy/Utilities Company11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Comms Service Provider21%
    Computer Software Company17%
    Government10%
    Educational Organization5%
    Company Size
    REVIEWERS
    Small Business58%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise54%
    REVIEWERS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise22%
    Large Enterprise49%
    Buyer's Guide
    HCL Notes vs. Microsoft Exchange Online
    November 2022
    Find out what your peers are saying about HCL Notes vs. Microsoft Exchange Online and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    HCL Notes is ranked 5th in Email Applications with 9 reviews while Microsoft Exchange Online is ranked 4th in Email Applications with 38 reviews. HCL Notes is rated 8.4, while Microsoft Exchange Online is rated 8.6. The top reviewer of HCL Notes writes "It's a user-friendly tool for knowledge-sharing applications with good backward compatibility". On the other hand, the top reviewer of Microsoft Exchange Online writes "Reasonably priced, reliable, easy to install, and helpful technical support". HCL Notes is most compared with HCL Verse, HCL Domino, Microsoft Exchange, Google Workspace and Zimbra Collaboration, whereas Microsoft Exchange Online is most compared with Google Workspace, Zimbra Collaboration, Amazon WorkMail, KerioConnect and ProtonMail. See our HCL Notes vs. Microsoft Exchange Online report.

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    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.