We performed a comparison between HCL Notes and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."HCL Notes is stable most of the time."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"The most valuable feature is the UI."
"Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
"The product is very stable and scalable."
"The solution provides great security."
"The solution is practical, good interface, and performs well."
"It is easy to integrate the product with other services."
"Microsoft has many consultants who can provide support."
"It is a reasonable solution."
"Microsoft Exchange Online has great functionality."
"One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good."
"The most valuable feature is being able to assign an individual a task."
"The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage."
"Microsoft Exchange Online is an easy-to-use solution."
"The solution is easy to use and the cloud version has taken a lot of challenges away from the user."
"GUI and replication can be improved."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"I would like to see integration with other solutions."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"There is a chat component but it does not work properly."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"The solution should have more integration with other platforms."
"In the past, we had issues with DB in mailboxes."
"The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors."
"The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful."
"The ActiveSync services and the mapping services could be improved."
"The SaaS platform performance could be improved. At a previous company, we used this same solution on-premises. The data exchange was much faster compared to the SaaS platform and we sometimes experience lags."
"There is room for improvement in terms of security, as it could be better."
"We use different software for email spoofing filters and similar functions because Exchange is quite limited in this area."
HCL Notes is ranked 7th in Email Applications with 12 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 84 reviews. HCL Notes is rated 8.0, while Microsoft Exchange Online is rated 8.6. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and IceWarp, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, Zimbra Collaboration, Zoho Mail and CodeTwo Exchange Rules. See our HCL Notes vs. Microsoft Exchange Online report.
See our list of best Email Applications vendors.
We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.