HCL Notes vs IceWarp comparison

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2,305 views|1,269 comparisons
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3,016 views|1,810 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between HCL Notes and IceWarp based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed HCL Notes vs. IceWarp Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product is very stable and scalable.""The solution is practical, good interface, and performs well.""The security and performance of the solution are good even though our platform is variable, except for the mail services.""The solution provides great security.""Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply.""It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents.""It is easy to integrate the product with other services.""HCL Notes is stable most of the time."

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"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""IceWarp has multiple applications that are easy to use for many people.""Its price is the most valuable. It is definitely one of the lowest price solutions.""The groupware module is the most valuable feature.""It's scalable and stable.""The solution has a very good log-in to the UI when compared to other solutions.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""The solution's voice services work well for our company."

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Cons
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same.""It is a heavy program and uses more resources than an email client should.""I would like to HCL update Notes' development tool and make it more attractive like Microsoft Visual Studio and similar products. For example, there's a programming language that I used for my product Woodpecker called LotusScript. LotusScript has been available since around 1995. When LotusScript was released, it was like the original Visual Basic, but it has improved since then.""Notes needs a major upgrade for the UI.""I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product.""Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment.""I would like to see integration with other solutions.""The loading time can be excessive."

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"Our customers sometimes have problems receiving mail.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.""I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

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Pricing and Cost Advice
  • "The price is reasonable."
  • "We pay annually for the use of the solution."
  • "It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
  • "We pay licensing fees on a yearly basis."
  • "I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
  • "The solution is expensive. There are many components or features which make the price very high."
  • More HCL Notes Pricing and Cost Advice →

  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The security and performance of the solution are good even though our platform is variable, except for the mail services.
    Top Answer:Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to… more »
    Top Answer:We use the solution for mail implementation, app development or business processes.
    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise and feature-wise, it is not as good as Google Workspace or Microsoft 365. Though… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support… more »
    Ranking
    7th
    out of 24 in Email Applications
    Views
    2,305
    Comparisons
    1,269
    Reviews
    4
    Average Words per Review
    750
    Rating
    8.5
    6th
    out of 24 in Email Applications
    Views
    3,016
    Comparisons
    1,810
    Reviews
    3
    Average Words per Review
    601
    Rating
    7.3
    Comparisons
    HCL Verse logo
    Compared 27% of the time.
    Microsoft Exchange logo
    Compared 25% of the time.
    HCL Domino logo
    Compared 22% of the time.
    Google Workspace logo
    Compared 11% of the time.
    OpenText GroupWise logo
    Compared 2% of the time.
    Google Workspace logo
    Compared 23% of the time.
    Zimbra Collaboration logo
    Compared 18% of the time.
    Microsoft Exchange logo
    Compared 15% of the time.
    Zoho Mail logo
    Compared 12% of the time.
    Also Known As
    IBM Lotus Notes, Lotus Notes
    Learn More
    Overview

    HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.

    HCL Notes is available for Windows, Apple iOS, and Android.

    HCL Notes Features

    HCL Notes has many valuable key features. Some of the most useful ones include:

    • Instant Messaging with HCL Sametime.

    • Unified Inbox: This HCL Notes feature helps you consolidate multiple email accounts into one viewable platform.

    • Filters: The HCL Notes filters allow users to filter their emails by sender, date received, opened/unopened, and more.

    • Reminders: With the reminders feature, users are prompted with reminders to send or reply to emails.

    • Notifications: HCL Notes notifications feature pings users, notifying them when they receive new emails.

    • Task Management: HCL Notes has built-in task creation and assignment functionality.

    • Reporting & Statistics.

    HCL Notes Benefits

    Some of the benefits of using HCL Notes include:

    • Mobility and accessibility: HCL Notes provides users with access to their mail and calendar wherever and whenever they are doing work.
    • Easy integration: With HCL Notes, you can interact with files directly from your email messages — preview, download, follow, comment, or share them with your team.
    • Better access capabilities: HCL Notes makes it possible for you to access profiles, roles, skill sets, and areas of responsibility for all your contacts. It also allows you to view related blogs and collaboration histories of shared work.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by HCL Notes users.

    An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."

    PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”

    Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider11%
    Government11%
    Financial Services Firm9%
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business54%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise18%
    Large Enterprise52%
    Buyer's Guide
    HCL Notes vs. IceWarp
    March 2024
    Find out what your peers are saying about HCL Notes vs. IceWarp and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    HCL Notes is ranked 7th in Email Applications with 12 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. HCL Notes is rated 8.0, while IceWarp is rated 8.6. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and OpenText GroupWise, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and NetFortris Fonality Voice. See our HCL Notes vs. IceWarp report.

    See our list of best Email Applications vendors.

    We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.