GoToWebinar vs TeamViewer Business comparison

GoTo and TeamViewer are both solutions in the Virtual Meetings category. GoTo is ranked #21, while TeamViewer is ranked #6 with an average rating of 8.7. GoTo holds a 2.2% mindshare in VM, compared to TeamViewer’s 6.8% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

GoToWebinar

Read 8 GoToWebinar reviews

273 Views
273 Comparison Views

100% willing to recommend

TeamViewer Business

Read 87 TeamViewer Business reviews

6,281 Views
565 Comparison Views

91% willing to recommend

GoToWebinar

TeamViewer Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 31, 2025

GoToWebinar and TeamViewer Business operate in distinct categories with one specializing in webinars and the other in remote access and support. While TeamViewer Business is praised for its comprehensive features, GoToWebinar is highlighted for competitive pricing and robust support.

Features: GoToWebinar offers capabilities such as automated email reminders, polls, and comprehensive analytics tailored for webinar engagement. TeamViewer Business provides features like file transfer, multi-platform support, and high-level security for versatile remote operations.

Room for Improvement: GoToWebinar could enhance its real-time interaction features beyond polls. It may also benefit from expanding integration options with other platforms. TeamViewer Business might improve on its user interface for non-technical users and streamline deployment efficiency. Additionally, there is room for improving file-sharing capabilities during remote sessions.

Ease of Deployment and Customer Service: GoToWebinar is known for ease of setup and strong customer support, simplifying the webinar hosting process. TeamViewer Business is recognized for quick deployment and excellent customer service, effectively meeting IT requirements.

Pricing and ROI: GoToWebinar provides competitive pricing for businesses focused on webinars, while TeamViewer Business justifies potentially higher costs with extensive returns in IT management. TeamViewer's features contribute to broader operational value affecting long-term ROI considerations.

To learn more, read our detailed GoToWebinar vs. TeamViewer Business Report (Updated: July 2025).

Buyer's Guide

GoToWebinar vs. TeamViewer Business

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToWebinar

Ranking in Virtual Meetings

21st

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer Business

Ranking in Virtual Meetings

6th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.2%, up from 1.8% compared to the previous year. The mindshare of TeamViewer Business is 6.8%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

RITA Conroy-Martin

Director of Marketing at a manufacturing company with 51-200 employees

Video library is a great tool and it enables good customization; feels a little antiquated and rusty

I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is browser-based and simple, which is an advantage over other solutions."

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."

"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."

"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."

"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."

"TeamViewer has a good interface."

"TeamViewer is a scalable solution."

"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."

"It's a user-friendly product."

"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."

"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."

"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."

"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."

More TeamViewer Business pros

Cons

"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."

"GoToWebinar would be improved with the inclusion of support for video endpoints."

"The sharing of cameras is limited to meeting organizers."

"The platform feels old and a little rusty, more could be invested into the look and feel of it."

"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."

"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."

"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."

"It's pretty limited on the options they have."

"It should have ability to display notes in the computer list."

"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."

"I'm not sure if they provide good quality audio alongside screensharing."

"The solution could be improved by enhancing the use of the mobile version to be used on phones."

"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."

More TeamViewer Business cons

Pricing and Cost Advice

"It is a monthly subscription and the price is quite expensive if you're not paying annually."

"This is a free solution."

"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."

"TeamViewer has multiple licensing options."

"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."

"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."

"We are not using the solution for commercial use therefore it is free to use."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"We're using the free version. We do not pay any licensing fees."

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

More TeamViewer Business pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

Manufacturing Company

10%

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

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What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

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Product Reports

Buyer's Guide

GoToWebinar

August 2025

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Buyer's Guide

TeamViewer Business

July 2025

Download TeamViewer Business product report

Overview

Web conferencing SaaS for larger webinars

GoTo

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

GoToWebinar vs. TeamViewer Business

July 2025

Free Report: GoToWebinar vs. TeamViewer Business

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