

Prisma Access by Palo Alto Networks and GoodAccess are popular solutions in the network security market. Prisma Access seems to have the upper hand due to its comprehensive security coverage and scalability.
Features: Prisma Access offers advanced threat prevention, cloud-delivered security, and comprehensive security coverage. GoodAccess provides remote access VPN capabilities, secure connections for remote teams, and competitive pricing.
Room for Improvement: Prisma Access users point out high costs, complex configuration, and intricate setup. GoodAccess users mention occasional connectivity issues, limited advanced features, and a need for feature enhancement.
Ease of Deployment and Customer Service: Prisma Access has thorough deployment documentation, strong customer support, and an intricate setup process. GoodAccess is straightforward to deploy with responsive support, benefiting from an easier setup.
Pricing and ROI: Prisma Access has higher setup costs but delivers substantial ROI through robust security features. GoodAccess is more budget-friendly upfront, considered cost-effective but with potentially lower ROI compared to Prisma Access.
There is a net positive return on investment
The product is reliable, making customer support less frequently needed.
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
The service and technical support quality varies depending on the personnel.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
Prisma Access is very stable.
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Sometimes a third-party outage could impact the whole operability.
The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
The HIP Check is the most valuable feature of Prisma Access, which is the feature usually used from GlobalProtect.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
| Product | Mindshare (%) |
|---|---|
| Prisma Access by Palo Alto Networks | 7.3% |
| GoodAccess | 0.9% |
| Other | 91.8% |


| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 20 |
| Large Enterprise | 27 |
GoodAccess is a cybersecurity platform enabling medium-sized enterprises to implement Zero Trust Architecture (ZTA) effortlessly, offering protection for remote and hybrid workforces.
GoodAccess empowers enterprises by providing a low-code, hardware-free SASE/SSE platform. It simplifies deploying zero trust architectures quickly, integrating with both modern SaaS applications and legacy systems. This makes it an ideal choice for businesses with 50-5,000 employees, particularly those adopting multi-cloud and SaaS environments. GoodAccess safeguards infrastructures by unifying them under a stringent zero-trust model, utilizing advanced technologies to address major cybersecurity challenges.
What are the key features of GoodAccess?GoodAccess finds application in industries focusing on remote work, particularly those needing secure point-to-point network connections. It serves technical teams seeking to optimize cloud operations, enhance network management, and ensure compliance. The platform is valuable for organizations aiming to support a hybrid workforce and achieve robust endpoint protection.
Prisma Access by Palo Alto Networks delivers robust security features including secure remote access across apps and traffic monitoring. It integrates smoothly with cloud environments to provide advanced threat protection and visibility into network traffic.
Prisma Access offers a comprehensive suite of security tools designed to protect cloud environments and remote workforces. With its focus on real-time risk identification and threat prevention, Prisma Access provides encrypted tunnels and centralized management for seamless connectivity and enhanced data security. Designed to scale across platforms like AWS, Azure, and GCP, it optimizes traffic and connectivity while offering extensive visibility into vulnerabilities. However, integration with third-party products, usability, and support services are areas for development, as users report interface challenges and desire improved scalability and geographic coverage, especially in regions like China and South America.
What are the key features of Prisma Access?Prisma Access is effectively used in industries requiring secure remote access and stringent data protection, such as finance and healthcare. Organizations leverage it to enforce Zero Trust policies, optimize network performance with SD-WAN, and ensure security compliance across multiple platforms.
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