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Goliath Performance Monitor vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
67th
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (64th)
 

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 0.9%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.9%
Goliath Performance Monitor0.5%
Other98.6%
IT Infrastructure Monitoring
 

Featured Reviews

networke29316 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.
reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Does real-time monitoring, prevents failures, and has a reasonable price
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't expose the data to ITRS, and similarly, ITRS can't expose the data to the outside world. They have created a boundary. It's a bit binding solution. In the modern world, people like to be able to expose the data to do whatever they want. They can query the data, send it, or pull it. ITRS needs to provide more in terms of the API offering. They have documentation, but they can improve the documentation and provide videos to show how to do monitoring configuration or deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely give them high praise for what they do, and for being a special niche product."
"In conclusion, I think Goliath Performance Monitor is a true winner."
"Offers a diversity of features."
"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."
"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."
"It is better than any monitoring product I've ever used in terms of providing real-time metric data."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"Switching over to using a Geneos dashboard, we completely eliminated all manual effort and it was a huge time saver."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down; it is automatically monitoring everything and reduces manual effort."
"For getting out in front of a problem before it happens, it's absolutely superb."
"Their customer support is first rate."
"Real-time monitoring of market data components on an enterprise environment is the most valuable feature of Active Console and Gateway."
"It's a very effective and productive tool, and avoids any major incidents."
 

Cons

"Issues with generating reports; consistency is not there."
"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."
"With Goliath IT Monitors, the processing speed is very slow."
"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."
"I would love to be able to tell what ISP the user is coming from."
"The setup is a bit complex."
"There is are issues with the compatibility of plugins with AIX servers."
"Not a ten because when the Gateway was very overloaded it was very hard to monitor the alerts, especially for the product services."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"The initial setup was a bit complex."
"The main weakness of the product is poor historical logging and reporting."
"We sometimes experienced disconnects of the gateways which was a hard one to resolve."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files."
"​It needs to be easier to configure, especially with the JMX plugins.​"
 

Pricing and Cost Advice

"The price seems reasonable."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"You will get the best price if you get a single global deal."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
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Top Industries

By visitors reading reviews
Healthcare Company
17%
University
9%
Construction Company
9%
Financial Services Firm
9%
Financial Services Firm
67%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Goliath Performance Monitor vs. ITRS Geneos and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.