Goliath Performance Monitor vs ITRS Geneos comparison

Goliath Technologies and ITRS are both solutions in the IT Infrastructure Monitoring category. Goliath Technologies is ranked #61, while ITRS is ranked #49 with an average rating of 5.0. Goliath Technologies holds a 0.2% mindshare in IM, compared to ITRS’s 1.2% mindshare. Additionally, 50% of Goliath Technologies users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Goliath Performance Monitor

Read 5 Goliath Performance Monitor reviews

400 Views
364 Comparison Views

50% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,056 Views
1,906 Comparison Views

96% willing to recommend

Goliath Performance Monitor

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Goliath Performance Monitor compete in IT infrastructure monitoring. ITRS Geneos often has the upper hand due to its in-depth features, while Goliath Performance Monitor gains favor for its practical pricing and support.

Features: ITRS Geneos provides real-time data collection, detailed alerting, and extensive customization options. Goliath Performance Monitor emphasizes ease of use, end-user experience analytics, and a straightforward approach to performance data.

Room for Improvement: ITRS Geneos can improve with a more streamlined deployment process, user-friendly interface, and reduced complexity. Goliath Performance Monitor might enhance its feature set, provide advanced analytics, and offer better integration options for complex environments.

Ease of Deployment and Customer Service: Goliath Performance Monitor is noted for easy deployment and excellent customer service, facilitating quick setup and ongoing support. ITRS Geneos, although comprehensive, requires a more intricate deployment and has a steeper learning curve.

Pricing and ROI: ITRS Geneos involves higher initial costs, justified by long-term ROI and advanced features. Goliath Performance Monitor offers a more accessible pricing model, appealing to budget-focused enterprises, ensuring a good ROI while maintaining cost effectiveness.

To learn more, read our detailed Goliath Performance Monitor vs. ITRS Geneos Report (Updated: July 2025).

Buyer's Guide

Goliath Performance Monitor vs. ITRS Geneos

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Goliath Performance Monitor

Ranking in IT Infrastructure Monitoring

61st

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (69th)

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Goliath Performance Monitor is 0.2%, down from 0.3% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

networke29316

Senior Systems Engineer at a energy/utilities company with 201-500 employees

Monitors well with Citrix, stable, and the support is very responsive

It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Offers a diversity of features."

"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."

"The clean and colorful UI and easy to use options like snooze and active times."

"Custom script toolkits"

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

More ITRS Geneos pros

Cons

"I would love to be able to tell what ISP the user is coming from."

"Issues with generating reports; consistency is not there."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

More ITRS Geneos cons

Pricing and Cost Advice

"The price seems reasonable."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"You will get the best price if you get a single global deal."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The pricing seems reasonable. We're happy enough with it."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

24%

University

17%

Computer Software Company

11%

Financial Services Firm

10%

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

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What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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Compared 13% of the time

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Compared 8% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Goliath Performance Monitor

August 2025

Download Goliath Performance Monitor product report

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Goliath Performance Monitor offers proactive, end-to-end IT performance monitoring for Citrix & VMware to ensure a positive end user experience. Goliath Performance Monitor provides complete support for monitoring virtual server, virtual desktop and hybrid cloud environments, and provides specialized modules for certain EMR/EHR applications and NVIDIA GRID vGPU. Goliath Performance Monitor has been architected from the ground up to help IT administrators anticipate end user experience issues, troubleshoot the root cause, and deploy remediation actions quickly before end users complain.

Goliath Technologies

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Goliath Performance Monitor vs. ITRS Geneos

July 2025

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