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Goliath Performance Monitor vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
70th
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), Network Monitoring Software (40th)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 0.9%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.9%
Goliath Performance Monitor0.5%
Other98.6%
IT Infrastructure Monitoring
 

Featured Reviews

networke29316 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.
Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."
"Offers a diversity of features."
"I would definitely give them high praise for what they do, and for being a special niche product."
"In conclusion, I think Goliath Performance Monitor is a true winner."
"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"The Geneos monitoring solution is a mature industry standard monitoring solution, and is present in over 90% of the invest banks in the city."
"Once set-up, Geneos proved to be a very powerful and versatile tool to real-time monitor our IT infrastructure and - most important for us - our critical applications and business processes."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"It's a very effective and productive tool, and avoids any major incidents."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The good thing is you get something out of it day one, you don't need years of training, and then you can build on that."
"It allowed us to deal with incidents in real time, reducing the impact on the business by allowing them to keep trading, therefore not losing money."
 

Cons

"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."
"With Goliath IT Monitors, the processing speed is very slow."
"I would love to be able to tell what ISP the user is coming from."
"Issues with generating reports; consistency is not there."
"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."
"The setup is a bit complex."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"The main weakness of the product is poor historical logging and reporting."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"In some cases Netprobe can be unstable."
"Backward compatibility with deprecated features and in-system documentation on what configuration areas are needed to be updated can be improved."
 

Pricing and Cost Advice

"The price seems reasonable."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"I can say it's not that cheap because the licensing is a little bit costly"
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
53%
Construction Company
7%
Outsourcing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
 

Also Known As

No data available
Geneos
 

Overview

 

Sample Customers

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about Goliath Performance Monitor vs. ITRS Geneos and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.