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FortiMonitor vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiMonitor
Ranking in Network Monitoring Software
21st
Ranking in Digital Experience Monitoring (DEM)
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Infrastructure Monitoring (24th), IT Alerting and Incident Management (9th)
ThousandEyes
Ranking in Network Monitoring Software
6th
Ranking in Digital Experience Monitoring (DEM)
3rd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (13th)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of FortiMonitor is 0.7%, up from 0.7% compared to the previous year. The mindshare of ThousandEyes is 3.6%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

JaimeVasquez - PeerSpot reviewer
Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management
We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
"The product's initial setup phase is easy."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"It provides the best firewall features."
"FortiMonitor is 100% stable."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"Fortinet's customer support is very good."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The company provides excellent service."
"Overall, I would rate ThousandEyes nine out of ten."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"One feature I liked is end-user monitoring."
"The installation process is not hard at all."
"The most valuable features are integration and ease of use."
 

Cons

"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"FortiMonitor needs to improve its alert system."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"There are no AI features in FortiMonitor, which might be an area for enhancement."
"The guest portal is hard to use."
"They only offer synthetic requests."
"There is room for improvement in terms of customization and user-friendliness."
"It's an expensive solution."
"Presently, it lacks the ability to integrate with other Cisco products."
"The tool does not provide features for application-level monitoring."
"ThousandEyes could improve the dashboards by adding more features."
"I feel it needs more holistic integration. It needs more improvement."
 

Pricing and Cost Advice

"Compared to other solutions, FortiMonitor is a very expensive solution."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"FortiMonitor's price is very high."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"There are additional costs needed for certain functionality, such as scalability."
"The solution is cheap."
"The solution's pricing is cheap; I rate it a five out of ten."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution costs several thousand dollars per year."
"It is a quite expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
28%
Manufacturing Company
7%
Healthcare Company
6%
Retailer
5%
Computer Software Company
19%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What do you like most about FortiMonitor?
In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Also Known As

Panopta
No data available
 

Overview

 

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about FortiMonitor vs. ThousandEyes and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.