ThousandEyes and FortiMonitor are key competitors in network and infrastructure monitoring. ThousandEyes has an advantage in network performance insights, while FortiMonitor stands out with a comprehensive feature set for extensive monitoring capabilities.
Features: ThousandEyes offers real-time network and application insights, detailed analytics, and visualization tools for network path and performance metrics. FortiMonitor provides in-depth infrastructure monitoring, seamless integration with security systems, and extensive metrics for large-scale deployments. ThousandEyes specializes in network path analysis, whereas FortiMonitor focuses on an all-encompassing infrastructure approach.
Room for Improvement: ThousandEyes could enhance its comprehensive infrastructure monitoring, expand its security system integration capabilities, and offer more cost-effective solutions for small to medium businesses. FortiMonitor can improve in delivering real-time application insights, provide more straightforward analytics and visualization tools, and focus more on detailed network path analysis to match its competitors.
Ease of Deployment and Customer Service: ThousandEyes offers a simple deployment model through cloud-based solutions, allowing quick integration and is backed by responsive customer service. FortiMonitor involves a more extensive setup assisted by reliable customer service and detailed deployment resources. ThousandEyes is easy to use, while FortiMonitor offers strong support despite a more involved setup.
Pricing and ROI: ThousandEyes involves higher upfront costs focusing on long-term ROI with advanced network insights. FortiMonitor is priced competitively with substantial ROI, leveraging integrated monitoring and security features, suitable for budget-conscious large-scale implementations.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 3.5% |
| FortiMonitor | 0.8% |
| Other | 95.7% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 11 |
FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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