We performed a comparison between ForgeRock and Microsoft Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"I like the intelligent authentication feature."
"The most valuable features are that it is easy to manage and it's stable."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We create and define the permissions and configurations for the users."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly."
"MIM's most valuable feature is its connectivity with Exchange."
"The product’s simplicity and integration are valuable."
"It is a stable product. You will experience some issues with it, but it's a good product."
"The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment."
"I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."
"Microsoft integration products are strong. That is what I like about the product."
"I would like to search on date fields, which is not possible now."
"There's a challenge with handling large amounts of data in this system."
"The Omada support response time has room for improvement."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"They need to improve the cost for small companies."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution's documentation is not very good, and they do not give more details."
"The product's support services in the French language are not free."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"Microsoft Identity Manager could be more intuitive in terms of interface."
"The setup was difficult. The deployment process is not quick."
"This product was only launched two or three years ago and it is still in the process of becoming stable."
"It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform."
"It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment."
"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews. ForgeRock is rated 8.0, while Microsoft Identity Manager is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and SAP Customer Data Cloud, whereas Microsoft Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management and Transmit Security. See our ForgeRock vs. Microsoft Identity Manager report.
See our list of best Identity Management (IM) vendors.
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