ForgeRock vs Microsoft Identity Manager comparison

Ping Identity and Microsoft are both solutions in the Identity Management (IM) category. Ping Identity is ranked #14 with an average rating of 7.5, while Microsoft is ranked #10 with an average rating of 8.0. Ping Identity holds a 4.3% mindshare in IAM, compared to Microsoft’s 2.9% mindshare. Additionally, 92% of Ping Identity users are willing to recommend the solution, compared to 76% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Dec 1, 2024

ForgeRock and Microsoft Identity Manager are competing in the identity and access management market. Based on data comparisons, ForgeRock has the upper hand in pricing and support, while Microsoft Identity Manager is favored for its comprehensive feature set.

Features: ForgeRock offers adaptive authentication, identity orchestration, and IoT security features, appealing to those prioritizing flexibility and scalability. Microsoft Identity Manager excels with seamless Windows environment integration and strong synchronization services, ideal for enterprises invested in Microsoft ecosystems.

Room for Improvement: ForgeRock could improve in simplifying deployment and management of their tools. Additionally, better user interface enhancements and reducing complexity in customization are areas for growth. For Microsoft Identity Manager, expanding integration flexibility beyond Microsoft products, reducing licensing complexity, and enhancing non-Windows platform support are areas needing attention.

Ease of Deployment and Customer Service: ForgeRock provides a flexible deployment model supporting various platforms, with strong customer service noted for broader support. Microsoft Identity Manager emphasizes integration with existing Windows infrastructure, offering easier deployment for Microsoft users but limited flexibility outside this environment. Customer service for both is strong, each noted for different strengths.

Pricing and ROI: ForgeRock typically presents a lower initial setup cost and offers significant ROI for complex identity management needs due to its customization capabilities. Microsoft Identity Manager may have higher upfront costs but delivers substantial ROI through deep integration with existing Microsoft products, beneficial for those already using Microsoft technology. Differences primarily deal with ForgeRock’s cost-effectiveness versus Microsoft Identity Manager’s deep product integration benefits.

To learn more, read our detailed ForgeRock vs. Microsoft Identity Manager Report (Updated: September 2025).

Buyer's Guide

ForgeRock vs. Microsoft Identity Manager

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of November 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.6% compared to the previous year. The mindshare of ForgeRock is 4.3%, down from 4.8% compared to the previous year. The mindshare of Microsoft Identity Manager is 2.9%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Market Share Distribution
Product	Market Share (%)
Omada Identity	3.2%
Microsoft Identity Manager	2.9%
ForgeRock	4.3%
Other	89.6%

Identity Management (IM)

Featured Reviews

Lars Henrik Jensen

Lead Cyber Security Architect at Ernst & Young

Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes

The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.

Read full review

Ahmet Murat Ülker

Devops Engineer and Trainer at a tech vendor with 1-10 employees

Easy to use, but customizations can be complicated to handle

I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.

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RameshKumar9

Consultant at IOM - UN Migration

Supports reliable identity management and custom policy design

Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Omada Identity has helped us consolidate solutions for access management as they provide access request concepts, access reviews, and different types of access reviews that can be used."

"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."

"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."

"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."

"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."

"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."

"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."

"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."

More Omada Identity pros

"The product is easy to set up."

"I like the way it is handling authentication and authorization."

"The most valuable features are that it is easy to manage and it's stable."

"The most valuable features of ForgeRock are social login and data protection."

"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."

"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."

"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."

"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."

More ForgeRock pros

"I would recommend Microsoft Identity Manager to others anytime."

"Very powerful synchronization tool."

"The self-service password reset feature is a very important aspect because it reduces the workload of other employees, and it's a very interesting and often-used feature."

"The integration with other Microsoft ecosystems, such as Graph API, is really cool."

"The product’s most valuable feature is stability."

"Microsoft Identity Manager's documentation is good, and its end-user portal is user-friendly."

"I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."

"It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate."

More Microsoft Identity Manager pros

Cons

"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."

"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."

"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."

"The solution should be made more agile for customers to own or configure."

"Functionality and usability could be improved."

"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."

"There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes."

"The reporting on the warehouse data and the import process both have room for improvement."

More Omada Identity cons

"They should improve the solution by include reporting."

"The solution's documentation is not very good, and they do not give more details."

"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."

"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."

"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."

"The product's support services in the French language are not free."

"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."

"The solution could improve by adding more advertising and marketing."

More ForgeRock cons

"The product's setup phase was difficult."

"They have to improve the User Entity and Behavioral Analysis."

"The prices can always be improved, and the integration with the software from other vendors could use an improvement, especially if you are using something like Oracle for a database, SAP for ERP, or something like that."

"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."

"Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager."

"Integration with third parties and enhanced policy management could be improved. The current policy management features are limited, and custom, flexible policies would be ideal."

"The documentation could be better."

"It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete."

More Microsoft Identity Manager cons

Pricing and Cost Advice

"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."

"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."

"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."

"Omada Identity is very reasonably and competitively priced."

"Omada continues to be very competitive on pricing, especially on the Omada cloud product."

"The pricing is okay."

"They are positioned at a good price point. They are lower than some of their competitors."

More Omada Identity pricing and cost advice

"ForgeRock's pricing is more competitive than other products."

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."

"Its price is comparable to other products in the market."

"The pricing of the solution is fair but I do not have the full details."

"It's a bit pricey and could be more competitive."

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."

"ForgeRock is an expensive solution."

"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."

"The tool's price is low for my company."

"When comparing the cost, Microsoft Identity Manager is the best solution because it is free if you have an Azure P2 license."

"The prices can always be improved. I'd rate it a 4 out of 10 in terms of pricing."

"MIM is free with a Microsoft Azure license."

"The solution is expensive."

"It is an expensive tool."

"My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."

"The solution is included in the Microsoft E3 license and premium subscriptions of Azure AD."

More Microsoft Identity Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

Manufacturing Company

Government

Financial Services Firm

23%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Government

11%

Computer Software Company

10%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	42

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	3
Large Enterprise	10

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

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What is your experience regarding pricing and costs for Omada Identity Cloud?

I'm not fully aware of the pricing details, which are managed by higher management; however, the product itself is sa...

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What needs improvement with Omada Identity Cloud?

There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks req...

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What do you like most about ForgeRock?

The most valuable features of ForgeRock are social login and data protection.

See all answers

What is your experience regarding pricing and costs for ForgeRock?

Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...

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What needs improvement with ForgeRock?

In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...

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What do you like most about Microsoft Identity Manager?

The product’s simplicity and integration are valuable.

See all answers

What is your experience regarding pricing and costs for Microsoft Identity Manager?

Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that...

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What needs improvement with Microsoft Identity Manager?

Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 29% of the time

Saviynt vs Omada Identity

Compared 16% of the time

Microsoft Entra ID vs Omada Identity

Compared 13% of the time

One Identity Manager vs Omada Identity

Compared 9% of the time

One Identity Safeguard vs Omada Identity

Compared 2% of the time

More Omada Identity Competitors

Microsoft Entra ID vs ForgeRock

Compared 23% of the time

SailPoint Identity Security Cloud vs ForgeRock

Compared 10% of the time

Auth0 vs ForgeRock

Compared 9% of the time

Ping Identity Platform vs ForgeRock

Compared 9% of the time

Symantec Siteminder vs ForgeRock

Compared 5% of the time

More ForgeRock Competitors

SailPoint Identity Security Cloud vs Microsoft Identity Manager

Compared 29% of the time

Microsoft Entra ID vs Microsoft Identity Manager

Compared 17% of the time

One Identity Manager vs Microsoft Identity Manager

Compared 11% of the time

Saviynt vs Microsoft Identity Manager

Compared 10% of the time

More Microsoft Identity Manager Competitors

Product Reports

Buyer's Guide

Omada Identity

October 2025

Download Omada Identity product report

Buyer's Guide

ForgeRock

November 2025

Download ForgeRock product report

Buyer's Guide

Microsoft Identity Manager

October 2025

Download Microsoft Identity Manager product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

ForgeRock Identity Platform, ForgeRock OpenIDM

MIM, Forefront Identity Manager, FIM, MS Identity Manager

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

ForgeRock Benefits and Key Features

Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.
Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.
Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

Reviews from Real Users

ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

Ping Identity

Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

Microsoft

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University

Dow Chemical Company (Dow), Whole Foods Market

Buyer's Guide

ForgeRock vs. Microsoft Identity Manager

September 2025

Free Report: ForgeRock vs. Microsoft Identity Manager

Find out what your peers are saying about ForgeRock vs. Microsoft Identity Manager and other solutions. Updated: September 2025.

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