ForgeRock Logo

ForgeRock pros and cons

4.0 out of 5
1,671 followers
Post review
 

ForgeRock Pros review quotes

VK
Dec 8, 2020
Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.
Trisha Bhola - PeerSpot reviewer
Aug 18, 2022
ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations.
Jatin Sawhney - PeerSpot reviewer
Sep 8, 2022
This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it.
Learn what your peers think about ForgeRock. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
SP
Aug 12, 2022
We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks.
KC
Jul 10, 2021
The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users.
SQ
Aug 10, 2023
Installation and configuration are pretty easy for ForgeRock OpenIDM.
BG
Aug 23, 2022
Easy to navigate, handle and manage the applications.
SmritiGupta - PeerSpot reviewer
Feb 19, 2024
The most valuable features of ForgeRock are social login and data protection.
JR
May 6, 2020
We create and define the permissions and configurations for the users.
MY
Mar 8, 2021
Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.
 

ForgeRock Cons review quotes

VK
Dec 8, 2020
We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.
Trisha Bhola - PeerSpot reviewer
Aug 18, 2022
We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work.
Jatin Sawhney - PeerSpot reviewer
Sep 8, 2022
ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant.
Learn what your peers think about ForgeRock. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
SP
Aug 12, 2022
The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI.
KC
Jul 10, 2021
In an upcoming release, the solution could improve by limiting the need to do customizations.
SQ
Aug 10, 2023
The solution's documentation is not very good, and they do not give more details.
BG
Aug 23, 2022
Lacks simplified documentation within the tool that requires use of a separate portal.
SmritiGupta - PeerSpot reviewer
Feb 19, 2024
The solution's deployment should be made easier.
JR
May 6, 2020
I find that it's quite expensive for just an open-source system. Support is quite expensive.
MY
Mar 8, 2021
It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.