Auth0 vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Auth0
Ranking in Access Management
2nd
Ranking in Customer Identity and Access Management (CIAM)
1st
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Single Sign-On (SSO) (6th)
ForgeRock
Ranking in Access Management
5th
Ranking in Customer Identity and Access Management (CIAM)
2nd
Average Rating
8.0
Number of Reviews
29
Ranking in other categories
Identity Management (IM) (6th)
 

Mindshare comparison

As of July 2024, in the Access Management category, the mindshare of Auth0 is 12.5%, down from 17.5% compared to the previous year. The mindshare of ForgeRock is 7.5%, up from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management
Unique Categories:
Single Sign-On (SSO)
19.6%
Customer Identity and Access Management (CIAM)
33.9%
Identity Management (IM)
5.1%
 

Featured Reviews

Erik Aceiro - PeerSpot reviewer
Dec 6, 2022
An excellent solution for B2C connection between our customers with an easy setup
We use the solution for B2C connection between our customers on the mobile web It is easily connected and easy to put our app in single sign-on. For example, Auth0 is easy to bring connections for mobile devices and has good documentation. Today we use home basic authentication and…
BG
Aug 23, 2022
Very easy to navigate, handle and manage applications
ForgeRock can be a complex product that requires a lot of time to learn and understand its real value. The issue is that when we're working in real-time scenarios for real-time projects, we might face challenges that we're not able to figure out ourselves. By the time we have real-time interaction with the customer, it can be awkward to go back to the documentation and try to figure it out. I'd like the solution to include ways of customizing or achieving our scenarios more simply. That could include simplified documentation within the tool rather than having to use a separate portal. If something were available within the tool, I would be happy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It has a lot of customization and out-of-the-box features."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"It is easily connected and easy to put our app in single sign-on."
"The most valuable feature of the product is scalability."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"I like the way it is handling authentication and authorization."
"I like the intelligent authentication feature."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The support is good and prompt."
"Easy to customize and adaptable to any environment."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
 

Cons

"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The Management API could be improved so it's easier to get user information."
"This is a costly solution and the price of it should be reduced."
"The product could use a more flexible administration structure"
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The price modelling is a bit confusing on the site and can be costly."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"There could be easy integration with IoT devices for the product."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"We would like this solution to be developed for use with mobile applications."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The solution's documentation is not very good, and they do not give more details."
"The product's customization is a bit complicated."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
 

Pricing and Cost Advice

"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"It is a relatively inexpensive product in the industry."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"Its price is comparable to other products in the market."
"It's a bit pricey and could be more competitive."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"The pricing of the solution is fair but I do not have the full details."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"ForgeRock is an expensive solution."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
7%
Comms Service Provider
6%
Financial Services Firm
23%
Computer Software Company
13%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered s...
What needs improvement with Auth0?
There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing. Additio...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
The product's customization is a bit complicated. The tool is customized by exporting config files to Git and bundling them as images. It is hard for the developers to maintain it as it requires tr...
 

Comparisons

 

Also Known As

No data available
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about Auth0 vs. ForgeRock and other solutions. Updated: June 2024.
791,948 professionals have used our research since 2012.