We performed a comparison between Auth0 and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"It is easily connected and easy to put our app in single sign-on."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The most valuable feature of the product is scalability."
"It has improved our organization by providing login authentication for a mobile app."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It supports identity federation, FSO and multi-tenancy."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The most valuable features of ForgeRock are social login and data protection."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Easy to navigate, handle and manage the applications."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"This is a costly solution and the price of it should be reduced."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The Management API could be improved so it's easier to get user information."
"There could be easy integration with IoT devices for the product."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The tool's price should be improved."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The product could use a more flexible administration structure"
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The solution's deployment should be made easier."
"The solution's documentation is not very good, and they do not give more details."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"Automatic Deployment needs improvement. it could be made easier."
"The product's support services in the French language are not free."
Auth0 is ranked 1st in Customer Identity and Access Management (CIAM) with 13 reviews while ForgeRock is ranked 2nd in Customer Identity and Access Management (CIAM) with 27 reviews. Auth0 is rated 8.4, while ForgeRock is rated 8.0. The top reviewer of Auth0 writes "Provides interface application integration, but Management API needs to be improved". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and Okta Workforce Identity, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Symantec Siteminder and Saviynt. See our Auth0 vs. ForgeRock report.
See our list of best Customer Identity and Access Management (CIAM) vendors and best Access Management vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.