Auth0 vs ForgeRock comparison

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10,169 views|7,342 comparisons
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8,621 views|5,850 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Auth0 and ForgeRock based on real PeerSpot user reviews.

Find out in this report how the two Customer Identity and Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Auth0 vs. ForgeRock Report (Updated: November 2022).
655,711 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process.""It supports identity federation, FSO and multi-tenancy.""The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."

More Auth0 Pros →

"Easy to customize and adaptable to any environment.""We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks.""Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.""ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations.""The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it.""Easy to navigate, handle and manage the applications.""I like the intelligent authentication feature.""Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."

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Cons
"The product support for multi-tenancy could be improved.""When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience.""There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."

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"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.""The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI.""We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work.""We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""I think the upgrade process is sometimes a little complicated and there are failures that occur.""ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant.""Lacks simplified documentation within the tool that requires use of a separate portal.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."

More ForgeRock Cons →

Pricing and Cost Advice
  • "I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
  • "Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
  • More Auth0 Pricing and Cost Advice →

  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • More ForgeRock Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to… more »
    Top Answer:Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service… more »
    Top Answer:When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New… more »
    Top Answer:ForgeRock is an open-source tool. You can download it directly via the browser. It's only when you want to use their extensive features, you might have to think about the pricing. ForgeRock is booming… more »
    Top Answer:ForgeRock is basically an IAM tool and we use it for access to multiple resources or applications. It's basically an identity and access management tool. We are business partners with ForgeRock and… more »
    Top Answer:We initially used ForgeRock as a trial tool to test whether we could achieve all of our requirements. It was a good strategy for us. I rate the solution eight out of 10.
    Ranking
    Views
    10,169
    Comparisons
    7,342
    Reviews
    3
    Average Words per Review
    1,353
    Rating
    8.3
    Views
    8,621
    Comparisons
    5,850
    Reviews
    12
    Average Words per Review
    555
    Rating
    7.9
    Comparisons
    Also Known As
    ForgeRock Identity Platform, ForgeRock OpenIDM
    Learn More
    Overview

    Auth0 is an easily adaptable authentication and authorization platform.You can easily and quickly connect your apps, choose identity providers, add users, set up rules, customize your login page and access analytics from your Auth0 dashboard. It really is identity made simple for developers.

    Auth0’s identity and management platform provides:

    • Greater control
    • Superior security
    • Ease of use

    With Auth0 You Can:

    • Optimize for user experience, privacy, and security
    • Use social login integrations
    • Lower user friction
    • Incorporate rich user profiling
    • Facilitate more transactions.
    • Incorporate multi-factor authentication, custom extensions, and step-up authentication for high-risk/high-value transactions
    • Allow for anonymous initial use prior to registration
    • Delegate access for B2B2C SaaS services
    • Have access to an organizational portal, access controls, and multiple extensions
    • Federate with industry partner IAM systems
    • Establish layered policy and access controls

    Auth0 Features:

    • Universal login: Auth0 makes it possible for you to authenticate users across all of your applications using your own custom, secure, and standards-based unified login.
    • Single sign on: Auth0’s SSO feature allows users to log in once and use all applications they have been granted access to, regardless of whether or not it is through enterprise federation, social login, or username and password authentication.
    • Multi factor authentication (MFA): This feature gives you the ability to restrict access to sensitive resources. When moving into more restricted areas of applications, Auth0’s MFA allows you to require users to authenticate with a stronger authentication mechanism.
    • Actions: There are serverless developer tools to easily extend and customize Auth0. Auth0’s Actions is an extensibility platform that is designed to provide developers with more tools, and thus a better experience. Code is stored and runs on infrastructure owned and maintained by Auth0.
    • Machine to machine: The Auth0 platform simplifies communication between APIs and trusted services. WIth Auth0, you can enable secure access to your API from other internal or external non-interactive third party-apps with minimal configuration.
    • Passwordless: Auth0’s passwordless feature makes the authentication experience easy, and users don’t have to worry about reusing passwords across multiple sites, leaving your organization and your users more protected.

    Auth0 Benefits:

    • Security: Auth0 security allows the application to grant access rights to the user's resources on another service. Additionally, you can also give a limited set of access rights (instead of a full one) at will.
    • UI options: Auth0 provides the ability to use both built-in and custom UI. When developing your own iOS or Android application, you can choose either a native or browser-based login flow.
    • Auth0 Analytics: Auth0 makes it easy to track users in an application or on a website. With Auth0 Analytics, you can capture and measure specific events like the number of new and existing users, the number of users registered in each application, in-app login activity in the past year, the number of new registrations during the current day, and much more. Auth0 Analytics provides this data via visual graphs and offers the feature to filter reports to gain more accurate information.
    • Detailed documentation: Another benefit of Auth0 is that it includes detailed documentation and clear code examples in popular programming languages.
    • Built-in libraries: Auth0 offers several libraries with a large number of technologies.
    • Wide range of settings: With Auth0 you have the ability to choose from a variety of settings, and also have access to quality API.

    Reviews from Real Users:

    And Engineer Lead for SaaS Technology & Customer Success at a media company says, "The solution's overall flexibility and customizability were the chief factors for selecting it in the beginning. They still remain among the best reasons to use Auth0. The flexibility that you get, and what it's allowed us to do on top of it in terms of code, is key.”

    "It's a very powerful platform,” says Shlomi C., a System Architect at Skai. “It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process.”

    Jakub W., Principal Architect at a computer software company, says "The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud.”

    For Siddhit R., Linux Platform Engineer at a tech services company, "The most valuable feature is that it is simple to integrate, irrespective of your codebase.”

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    Offer
    Learn more about Auth0
    Learn more about ForgeRock
    Sample Customers
    JetPrivilege, Safari, Schneider Electric
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider15%
    Financial Services Firm10%
    Government6%
    REVIEWERS
    Financial Services Firm38%
    Media Company13%
    Legal Firm13%
    Outsourcing Company13%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm16%
    Comms Service Provider8%
    Government7%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise33%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    REVIEWERS
    Small Business29%
    Midsize Enterprise14%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Auth0 vs. ForgeRock
    November 2022
    Find out what your peers are saying about Auth0 vs. ForgeRock and other solutions. Updated: November 2022.
    655,711 professionals have used our research since 2012.

    Auth0 is ranked 3rd in Customer Identity and Access Management with 3 reviews while ForgeRock is ranked 1st in Customer Identity and Access Management with 12 reviews. Auth0 is rated 8.4, while ForgeRock is rated 8.0. The top reviewer of Auth0 writes "Very easy to set up new SAML and SSO integrations with support for all IDPs including Okta and Azure". On the other hand, the top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". Auth0 is most compared with Azure Active Directory (Azure AD), Okta Workforce Identity, Frontegg, Amazon Cognito and Cloudflare Access, whereas ForgeRock is most compared with Azure Active Directory (Azure AD), SailPoint IdentityIQ, Okta Workforce Identity, CyberArk Privileged Access Manager and PingID. See our Auth0 vs. ForgeRock report.

    See our list of best Customer Identity and Access Management vendors and best Access Management vendors.

    We monitor all Customer Identity and Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.