Try our new research platform with insights from 80,000+ expert users

Microsoft Identity Manager pros and cons

Vendor: Microsoft

3.9 out of 5

24 reviews
76% willing to recommend

Pros & Cons summary

Microsoft Identity Manager offers strong integration with Office 365 and Azure AD, delivering robust security for on-premises and cloud workloads. Its ease of use with Graph API and full compatibility with Active Directory are key features. However, improvements are needed in Azure AD connectors, third-party software integration, and support for legacy systems. Enhancements in reporting and a streamlined deployment process would make it more valuable for enterprises relying on varied infrastructures.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Microsoft integration products are strong, providing seamless authentication into hybrid workloads and supporting local and cloud environments.

The most valuable features are security, mobility, and Single Sign-On, enhancing security within the enterprise environment.

Integration with Exchange and the entire Microsoft ecosystem, including Office 365, allows easy identity management across various applications.

The self-service password reset feature reduces employee workload and is a crucial aspect of identity management.

Compatibility with Active Directory, customizable IAM policies, and strong synchronization capabilities make Microsoft Identity Manager a preferred choice for enterprises.

CONS

Microsoft should increase the number of box connectors available to customers, enhancing integration with third-party software and databases like Oracle and SAP.

Integration with Azure AD is incomplete, hindering migration of features and reducing potential improvements in integration and connector refinement.

The governance reporting capabilities are lacking, necessitating an API or SQL model for advanced and customizable reporting, which limits intelligible report generation.

The setup and deployment process of Microsoft Identity Manager is notably challenging and time-consuming, requiring significant user effort.

Microsoft Identity Manager could improve its support for legacy on-premise products, addressing gaps in compatibility and advancing comprehensive customer support.

Microsoft Identity Manager Pros review quotes

VA

Venkatesh Ampolu

Principal Security Advisory Consultant and Delivery Lead at a tech services company with 1,001-5,000 employees

Apr 11, 2019

Microsoft integration products are strong. That is what I like about the product.

Read full review

CTO at a music company with 10,001+ employees

May 16, 2019

The most valuable feature is that it provides protection for our company documents.

Read full review

JG

Vice President, IT Infrastructure & Information Security at KAMCO

May 16, 2019

The features that we find most valuable are security, mobility, and Single Sign-On.

Read full review

Microsoft Identity Manager

Free Report: Microsoft Identity Manager Reviews and More

Learn what your peers think about Microsoft Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,711 professionals have used our research since 2012.

OM

Solutions Architect at ECM Business Services

May 20, 2019

The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments.

Read full review

Sr. Solution Architect at a tech services company with 10,001+ employees

Jan 29, 2020

The most valuable and most interesting feature is the conditional access.

Read full review

reviewer1387944

Manager at a financial services firm with 10,001+ employees

Aug 2, 2020

Very powerful synchronization tool.

Read full review

KZ

Senior Consultant at Golden Ideas

Mar 30, 2021

It is a stable product. You will experience some issues with it, but it's a good product.

Read full review

reviewer1380738

Business Development Manager - Identity Management and Security at a tech services company with 11-50 employees

Mar 15, 2022

It is one of the easiest products to implement, which is one of the main advantages. The integration is easy. Unlike other products, it is not complicated to integrate.

Read full review

TC

Engineer at Kessler

May 26, 2022

MIM's most valuable feature is its connectivity with Exchange.

Read full review

General Manager at a tech services company with 11-50 employees

May 31, 2022

What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products.

Read full review

Show 10 more reviews (out of 23)

Microsoft Identity Manager Cons review quotes

VA

Venkatesh Ampolu

Principal Security Advisory Consultant and Delivery Lead at a tech services company with 1,001-5,000 employees

Apr 11, 2019

Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily.

Read full review

CTO at a music company with 10,001+ employees

May 16, 2019

This product was only launched two or three years ago and it is still in the process of becoming stable.

Read full review

JG

Vice President, IT Infrastructure & Information Security at KAMCO

May 16, 2019

They have to improve the User Entity and Behavioral Analysis.

Read full review

Microsoft Identity Manager

Free Report: Microsoft Identity Manager Reviews and More

Learn what your peers think about Microsoft Identity Manager. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,711 professionals have used our research since 2012.

OM

Solutions Architect at ECM Business Services

May 20, 2019

In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment.

Read full review

Sr. Solution Architect at a tech services company with 10,001+ employees

Jan 29, 2020

The information that is available for the Active Directory portal is segregated here and there.

Read full review

reviewer1387944

Manager at a financial services firm with 10,001+ employees

Aug 2, 2020

All actions require logging in to the server.

Read full review

KZ

Senior Consultant at Golden Ideas

Mar 30, 2021

The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive.

Read full review

reviewer1380738

Business Development Manager - Identity Management and Security at a tech services company with 11-50 employees

Mar 15, 2022

It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete.

Read full review

TC

Engineer at Kessler

May 26, 2022

MIM's reliability could be improved.

Read full review

General Manager at a tech services company with 11-50 employees

May 31, 2022

The governance reporting of the solution can be improved, as it can be difficult to get good, intelligible reports. Microsoft could implement an API of some sort to allow report customization or some form of SQL model, to further customize modules and improve the reporting. That would be a major improvement to the product.

Read full review

Show 10 more reviews (out of 23)

Product Categories

Product Categories

Identity Management (IM)

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Microsoft Identity Manager

SailPoint Identity Security Cloud vs Microsoft Identity Manager

Omada Identity vs Microsoft Identity Manager

Saviynt vs Microsoft Identity Manager

One Identity Manager vs Microsoft Identity Manager

ForgeRock vs Microsoft Identity Manager

Microsoft Entra ID Protection vs Microsoft Identity Manager

Oracle Identity Governance vs Microsoft Identity Manager

SAP Identity Management vs Microsoft Identity Manager

Symantec Identity Governance and Administration vs Microsoft Identity Manager

OpenText Identity Manager vs Microsoft Identity Manager

EVOLVEUM midPoint vs Microsoft Identity Manager

IBM Security Identity Governance and Intelligence vs Microsoft Identity Manager

OpenText Identity Governance vs Microsoft Identity Manager

Transmit Security vs Microsoft Identity Manager

See all alternatives

Product Categories

Product Categories

Identity Management (IM)

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Microsoft Identity Manager

SailPoint Identity Security Cloud vs Microsoft Identity Manager

Omada Identity vs Microsoft Identity Manager

Saviynt vs Microsoft Identity Manager

One Identity Manager vs Microsoft Identity Manager

ForgeRock vs Microsoft Identity Manager

Microsoft Entra ID Protection vs Microsoft Identity Manager

Oracle Identity Governance vs Microsoft Identity Manager

SAP Identity Management vs Microsoft Identity Manager

Symantec Identity Governance and Administration vs Microsoft Identity Manager

OpenText Identity Manager vs Microsoft Identity Manager

EVOLVEUM midPoint vs Microsoft Identity Manager

IBM Security Identity Governance and Intelligence vs Microsoft Identity Manager

OpenText Identity Governance vs Microsoft Identity Manager

Transmit Security vs Microsoft Identity Manager

See all alternatives

Related questions

42

Looking for an Identity and Access Management product for an energy and utility organization

27

Which Identity and Access Management solution do you use?

44

What are your best practices for Identity and Access Management (IAM) in the Cloud?

16

What are some tips for effective identity and access management to prevent insider data breaches?

29

Which is the best legacy IDM solution for SAP GRC?

55

Sailpoint IdentityIQ vs Oracle identity Governance

28

OpenIAM vs Ping identity

18

When evaluating Identity and Access Management, what aspect do you think is the most important to look for?

27

What access management tools would you recommend to help with GDPR compliance?

29

How to convince a client that Identity and Access Management (IdAM) is essential for risk elimination?