SailPoint Identity Security Cloud and Microsoft Identity Manager compete in the identity management space. SailPoint seems to have the upper hand due to its extensive feature offerings, despite its higher cost.
Features: SailPoint Identity Security Cloud offers automated provisioning, strong compliance management, and a wide range of out-of-the-box connectors. It is praised for its flexibility and ease of customization. Microsoft Identity Manager is integrated into the Microsoft ecosystem and offers robust security features, making it cost-effective for Microsoft users.
Room for Improvement: SailPoint could reduce costs and simplify its configuration. Users desire more automation and enhanced reporting capabilities. Microsoft Identity Manager needs to improve support for non-Microsoft environments and cloud service integration. The interface complexity and support responsiveness are areas for enhancement.
Ease of Deployment and Customer Service: SailPoint provides various deployment options and receives strong technical support, though some delays are noted. Microsoft Identity Manager offers diverse deployment options with average support and seeks faster response times.
Pricing and ROI: SailPoint is generally expensive but delivers strong ROI by streamlining processes and reducing risks. Microsoft Identity Manager, bundled with Azure and E3 licenses, is cost-effective for Microsoft users, though additional services may increase overall costs.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
I rate the technical support nine out of ten.
The technical support is of good quality
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
The current policy management features are limited, and custom, flexible policies would be ideal.
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
They are lower than some of their competitors.
The pricing of Microsoft Identity Manager is expensive.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
SailPoint is cheaper than ServiceNow, which is very expensive.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The pricing of SailPoint could be better.
Technically, the product does everything one would expect from an identity and access management platform.
These features have been impactful in improving our security and compliance.
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Product | Market Share (%) |
---|---|
SailPoint Identity Security Cloud | 19.1% |
Omada Identity | 3.2% |
Microsoft Identity Manager | 3.1% |
Other | 74.6% |
Company Size | Count |
---|---|
Small Business | 8 |
Midsize Enterprise | 3 |
Large Enterprise | 39 |
Company Size | Count |
---|---|
Small Business | 13 |
Midsize Enterprise | 3 |
Large Enterprise | 10 |
Company Size | Count |
---|---|
Small Business | 22 |
Midsize Enterprise | 8 |
Large Enterprise | 40 |
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.
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