We performed a comparison between ForgeRock and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Easy to navigate, handle and manage the applications."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"I like the way it is handling authentication and authorization."
"I like the intelligent authentication feature."
"Symantec Siteminder Is both scalable and stable."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"It's quite scalable."
"The solution is easy to use for our managers."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"We would like this solution to be developed for use with mobile applications."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The support could be faster."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"The technical support could be better."
"Some of the new protocols, like OAuth 2.0, could be improved."
ForgeRock is ranked 3rd in Access Management with 11 reviews while Symantec Siteminder is ranked 9th in Access Management with 4 reviews. ForgeRock is rated 7.8, while Symantec Siteminder is rated 8.2. The top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". On the other hand, the top reviewer of Symantec Siteminder writes "Useful for single sign-on and handles bulk traffic well". ForgeRock is most compared with SailPoint IdentityIQ, Azure Active Directory (Azure AD), Okta Workforce Identity, Auth0 and PingID, whereas Symantec Siteminder is most compared with Okta Workforce Identity, Azure Active Directory (Azure AD), PingFederate, PingID and Auth0. See our ForgeRock vs. Symantec Siteminder report.
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We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
