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ForgeRock vs Symantec Siteminder comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ForgeRock and Symantec Siteminder based on real PeerSpot user reviews.

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ForgeRock vs. Symantec Siteminder report (Updated: August 2022).
632,611 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Easy to navigate, handle and manage the applications.""This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it.""ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations.""The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users.""Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.""We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks.""I like the way it is handling authentication and authorization.""I like the intelligent authentication feature."

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"Symantec Siteminder Is both scalable and stable.""A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good.""It's quite scalable.""The solution is easy to use for our managers."

More Symantec Siteminder Pros →

Cons
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution.""I think the upgrade process is sometimes a little complicated and there are failures that occur.""In an upcoming release, the solution could improve by limiting the need to do customizations.""We would like this solution to be developed for use with mobile applications.""ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant.""The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI.""Lacks simplified documentation within the tool that requires use of a separate portal."

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"The support could be faster.""An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release.""The technical support could be better.""Some of the new protocols, like OAuth 2.0, could be improved."

More Symantec Siteminder Cons →

Pricing and Cost Advice
  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • More ForgeRock Pricing and Cost Advice →

  • "Symantec Siteminder is expensive; they could definitely do better on the price."
  • "The licensing is fair for this solution."
  • "Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
  • More Symantec Siteminder Pricing and Cost Advice →

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    632,611 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks.
    Top Answer:The solution costs $2 per user. Any custom development involves additional fees. If the use case is only for the workforce and only to implement a single sign-on solution using standard out-of-the-box… more »
    Top Answer:The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI. Secondly, the customization could be improved. You cannot develop customizations quickly. For… more »
    Top Answer:A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good.
    Top Answer:Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base… more »
    Top Answer:An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs… more »
    Ranking
    3rd
    out of 30 in Access Management
    Views
    8,105
    Comparisons
    5,596
    Reviews
    9
    Average Words per Review
    569
    Rating
    7.7
    9th
    out of 30 in Access Management
    Views
    3,132
    Comparisons
    2,457
    Reviews
    4
    Average Words per Review
    545
    Rating
    8.3
    Comparisons
    Also Known As
    ForgeRock Identity Platform, ForgeRock OpenIDM
    Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
    Learn More
    Overview

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

    Offer
    Learn more about ForgeRock
    Learn more about Symantec Siteminder
    Sample Customers
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
    Top Industries
    REVIEWERS
    Financial Services Firm38%
    Media Company13%
    Legal Firm13%
    Outsourcing Company13%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Financial Services Firm14%
    Comms Service Provider10%
    Government7%
    REVIEWERS
    Financial Services Firm40%
    Comms Service Provider8%
    Healthcare Company8%
    Retailer8%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company18%
    Insurance Company13%
    Government6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise14%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    REVIEWERS
    Small Business6%
    Midsize Enterprise3%
    Large Enterprise92%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise8%
    Large Enterprise78%
    Buyer's Guide
    ForgeRock vs. Symantec Siteminder
    August 2022
    Find out what your peers are saying about ForgeRock vs. Symantec Siteminder and other solutions. Updated: August 2022.
    632,611 professionals have used our research since 2012.

    ForgeRock is ranked 3rd in Access Management with 11 reviews while Symantec Siteminder is ranked 9th in Access Management with 4 reviews. ForgeRock is rated 7.8, while Symantec Siteminder is rated 8.2. The top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". On the other hand, the top reviewer of Symantec Siteminder writes "Useful for single sign-on and handles bulk traffic well". ForgeRock is most compared with SailPoint IdentityIQ, Azure Active Directory (Azure AD), Okta Workforce Identity, Auth0 and PingID, whereas Symantec Siteminder is most compared with Okta Workforce Identity, Azure Active Directory (Azure AD), PingFederate, PingID and Auth0. See our ForgeRock vs. Symantec Siteminder report.

    See our list of best Access Management vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.