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ForgeRock vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
ForgeRock
Ranking in Identity Management (IM)
13th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Access Management (10th), Customer Identity and Access Management (CIAM) (7th)
SailPoint Identity Security...
Ranking in Identity Management (IM)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
71
Ranking in other categories
User Provisioning Software (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of September 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.6% compared to the previous year. The mindshare of ForgeRock is 4.5%, down from 5.0% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 19.1%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud19.1%
Omada Identity3.2%
ForgeRock4.5%
Other73.2%
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Ahmet Murat Ülker - PeerSpot reviewer
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
Mitch MO - PeerSpot reviewer
Adapts workflows with industry-specific flexibility for big companies
We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"I appreciate all the support we receive from Omada."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"User-friendly solution."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"Omada offers a technical solution that addresses both our needs."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The most valuable features of ForgeRock are social login and data protection."
"I like the way it is handling authentication and authorization."
"Easy to navigate, handle and manage the applications."
"The product is easy to set up."
"I like the intelligent authentication feature."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."
"We like the integration with other systems."
"The solution is stable and reliable."
"Provides functionalities for various stages, such as joiner, mover, and leaver"
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"IdentityIQ's best features are the hassle-free user experience and security."
 

Cons

"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"If I had to name one thing, it would be the user interface (UI)."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The Omada support response time has room for improvement."
"Omada Identity has a steep learning curve."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"The identity management model needs a bit of improvement."
"We would like this solution to be developed for use with mobile applications."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The solution's documentation is not very good, and they do not give more details."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"They should improve the solution by include reporting."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."
"I would like for the next release to have a more user-friendly interface."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"We have had a lot of service breaks because of the lack of support."
"The user interface is not very user-friendly."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
 

Pricing and Cost Advice

"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"Its price is comparable to other products in the market."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"It's a bit pricey and could be more competitive."
"ForgeRock is an expensive solution."
"The pricing of the solution is fair but I do not have the full details."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
"The product is expensive. I rate its pricing an eight out of ten."
"The pricing is based on the number of users and is reasonable."
"The licensing fees are on a yearly basis."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"The product is expensive. People need to opt for a licensing plan for one year or three years."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Financial Services Firm
23%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise39
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise8
Large Enterprise40
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
ForgeRock Identity Platform, ForgeRock OpenIDM
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about ForgeRock vs. SailPoint Identity Security Cloud and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.