

Find out in this report how the two Cloud Access Security Brokers (CASB) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
I have fewer employees because Forcepoint ONE does the work that I used to rely on a team of engineers to previously detect.
Since I'm on the technical side, I don't handle ROI or financial metrics directly, but based on client feedback, many have seen improvements in operational efficiency mainly through centralized policy management and reduced manual investigation time, resulting in time savings and better visibility across their environments.
It is very difficult to measure the return on investment, but the control for the data is very important for companies because without an application similar to Forcepoint ONE, there is no control.
The ROI is often cited around 289% over the three years of typical enterprises.
I have found Zscaler Private Access (ZPA) to be very effective at providing operational flexibility during my organization's transition to cloud environments.
Since we have a very small team, the ROI is around 20% to 30%.
Having a local principal support available also helps speed up communication and coordination, especially for urgent or region-specific cases.
An engineer comes to resolve the issue.
They are responsive and assist me with creating cases for any complex issues.
The technical support for ZPA is excellent, rated ten out of ten.
We had regular calls, and the team was open and willing to assist us whenever required.
We lack specific root causes, and it's tough to relay information to users, considering multiple contributors such as phone numbers and internet service providers.
It can easily scale to support thousands of users and devices without requiring major infrastructure changes.
Forcepoint ONE runs smoothly, and scaling is easy.
Forcepoint ONE is very scalable because it is located in the cloud, and I don't have to manage the machines or anything with the infrastructure.
Zscaler ZPA has excellent scalability.
I rate the scalability of ZPA as ten out of ten because it's a cloud service and can scale as needed.
We need to deploy it and ensure it will be available in two different Availability Zones, but it's not something that can be done with automation, such as auto-scaling.
Forcepoint ONE is very stable.
There have been some specific outcomes since switching to Forcepoint ONE.
I think Forcepoint ONE is pretty stable, as the connection and agent synchronization are reliable, but it can still be improved.
Even during peak usage or mass remote access events, performance remains consistent, which is critical for an enterprise environment handling business-critical applications.
The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience.
We implemented a resilient solution with load balance to ensure stability, which has proven effective thus far.
I need to control specific functionalities within certain applications, like preventing the transfer of certain file types.
Having more flexible reporting and alert customization to tailor insights for different clients and compliance needs would be beneficial.
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour.
It complicates whitelisting, as we cannot determine which IP will be used, posing a challenge when needing to integrate with third parties.
I would appreciate seeing dynamic scaling implemented because it would be beneficial if an instance goes down to automatically start another one.
While Zscaler Private Access (ZPA) wants users to utilize their infrastructure for scale benefits, regulated environments such as government and investment banks need on-premises processing for regulations and low latency requirements.
The pricing is very good and cheaper than other solutions like Netskope and Forcepoint.
the pricing is better than all
The licensing and pricing were fine with no issues.
It is expensive.
Although the solution is costly, its features justify the price for securing the organization from various access types.
While it is a premium investment, the short payback period of about 11 months and consolidation of multiple point products make it very cost-effective in the long run.
The most valuable feature was the website blocking capability, which allowed me to quickly block any dodgy websites.
It shortens response time for our clients, allowing their security team to view incidents in real-time, classify them easily, and focus on genuine risks instead of sorting through false positives, and it simplifies reporting and audit preparation since all the relevant data is consolidated in one place.
Forcepoint ONE made a difference, particularly regarding cost reduction because all the features that Forcepoint ONE bundles are in one package.
Zscaler pre-tests websites and authorizes safe access, giving us a layer of security that we rely on.
Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network.
Zscaler has allowed an easy, secure way for us to access our internal resources from outside.
| Product | Mindshare (%) |
|---|---|
| Zscaler Private Access (ZPA) | 2.0% |
| Forcepoint ONE | 2.6% |
| Other | 95.4% |

| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
Forcepoint ONE offers a comprehensive solution for data protection and security compliance, focusing on cloud applications and role-based access control for safe interactions across platforms.
Forcepoint ONE effectively manages data access, ensuring security and compliance while reducing operational costs and offering a user-friendly interface for easy management. Integrating seamlessly with existing company devices, it provides enhanced Zero Trust Network Access, incident management, and identity verification. Cloud application protection, including Office 365, is maximized through strategic use of Secure Web Gateway (SWG) and Cloud Access Security Broker (CASB) models, which help guard against unauthorized access, manage secure logins, and filter URL content.
What are the key features of Forcepoint ONE?Organizations use Forcepoint ONE primarily for ensuring compliance and secure data management in environments like healthcare and corporate sectors. By safeguarding sensitive information like PHI and utilizing robust role-based access control, users can enhance security measures significantly. Additionally, the system's ability to manage secure exchanges and protect resources underlines its relevance in regulated industries.
Zscaler Private Access enhances security by enabling access to specific applications without exposing entire networks. It is designed for scalability and flexibility, making it particularly suitable for cloud transitions and remote work environments.
Zscaler Private Access offers a comprehensive solution for modern security needs by ensuring secure remote application access. This is achieved through its advanced features such as micro-segmentation and AI capabilities. Organizations can integrate ZPA with existing security infrastructure, providing seamless operation during cloud transitions. Users benefit from policy-based access management and dashboards that enhance visibility and control. However, ZPA faces some challenges, including bugs, configuration difficulties with identity providers, and a limited rule customization capacity. Delayed support responses and annual price increases are also concerns that need addressing.
What are the key features of Zscaler Private Access?Zscaler Private Access is widely adopted across industries transitioning from traditional VPNs to more secure remote access solutions. Companies leverage it for secure network communication, accessing cloud resources like AWS and Azure, and integrating with internal systems. Local, customer, and cloud networks extensively use ZPA for secure internet access and as a modern replacement for older proxy technologies.
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