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Forcepoint ONE vs Zscaler Private Access (ZPA) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Forcepoint ONE reduces HIPAA risks, enhances cybersecurity, and boosts efficiency, reducing costs and improving productivity with centralized management.
Sentiment score
6.2
Zscaler Private Access improves cloud migration flexibility and reduces costs, with enterprises seeing up to 289% ROI over three years.
I have fewer employees because Forcepoint ONE does the work that I used to rely on a team of engineers to previously detect.
Presales engineer at a tech services company with 11-50 employees
Since I'm on the technical side, I don't handle ROI or financial metrics directly, but based on client feedback, many have seen improvements in operational efficiency mainly through centralized policy management and reduced manual investigation time, resulting in time savings and better visibility across their environments.
Security Engineer at a tech services company with 201-500 employees
It is very difficult to measure the return on investment, but the control for the data is very important for companies because without an application similar to Forcepoint ONE, there is no control.
Security Engineer at a computer software company with 501-1,000 employees
The ROI is often cited around 289% over the three years of typical enterprises.
System engineer at a retailer with 10,001+ employees
I have found Zscaler Private Access (ZPA) to be very effective at providing operational flexibility during my organization's transition to cloud environments.
DevOps at My Heritage
Since we have a very small team, the ROI is around 20% to 30%.
Senior IT Specialist Network and Security at a marketing services firm with 201-500 employees
 

Customer Service

Sentiment score
6.9
Forcepoint ONE's customer service is praised for its responsiveness, professionalism, and commitment to resolving complex issues swiftly.
Sentiment score
6.5
Zscaler Private Access support varies in quality, with mixed reviews on availability, response times, and communication challenges.
Having a local principal support available also helps speed up communication and coordination, especially for urgent or region-specific cases.
Security Engineer at a tech services company with 201-500 employees
An engineer comes to resolve the issue.
Security Engineer at itsipl
They are responsive and assist me with creating cases for any complex issues.
Deputy Manager of Networks and Communications at a financial services firm with 1,001-5,000 employees
The technical support for ZPA is excellent, rated ten out of ten.
Technical management of Network Security - Network Hub at a comms service provider with 5,001-10,000 employees
We had regular calls, and the team was open and willing to assist us whenever required.
Solutions Architect at Direct Line Group
We lack specific root causes, and it's tough to relay information to users, considering multiple contributors such as phone numbers and internet service providers.
Senior IT Specialist Network and Security at a marketing services firm with 201-500 employees
 

Scalability Issues

Sentiment score
7.2
Forcepoint ONE provides efficient scalability and seamless expansion with cloud-native architecture, integrating security and supporting large enterprises.
Sentiment score
6.6
Zscaler Private Access offers scalability and efficiency via cloud-based capabilities, benefiting organizations with rapid onboarding and no hardware upgrades.
It can easily scale to support thousands of users and devices without requiring major infrastructure changes.
Security Engineer at a tech services company with 201-500 employees
Forcepoint ONE runs smoothly, and scaling is easy.
Security Engineer at itsipl
Forcepoint ONE is very scalable because it is located in the cloud, and I don't have to manage the machines or anything with the infrastructure.
Security Engineer at a computer software company with 501-1,000 employees
Zscaler ZPA has excellent scalability.
Solutions Architect at Direct Line Group
I rate the scalability of ZPA as ten out of ten because it's a cloud service and can scale as needed.
Technical management of Network Security - Network Hub at a comms service provider with 5,001-10,000 employees
We need to deploy it and ensure it will be available in two different Availability Zones, but it's not something that can be done with automation, such as auto-scaling.
DevOps Team Member at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
7.9
Forcepoint ONE offers 99.99% uptime, minimal latency, high stability, easy scalability, and operates seamlessly with few performance concerns.
Sentiment score
7.4
Zscaler Private Access is praised for stability and resilience, though minor bugs and post-rollout issues are noted by users.
Forcepoint ONE is very stable.
Security Engineer at itsipl
There have been some specific outcomes since switching to Forcepoint ONE.
Senior Network Security Engineer at a computer software company with 51-200 employees
I think Forcepoint ONE is pretty stable, as the connection and agent synchronization are reliable, but it can still be improved.
Security Engineer at a tech services company with 201-500 employees
Even during peak usage or mass remote access events, performance remains consistent, which is critical for an enterprise environment handling business-critical applications.
Senior Network Engineer at Anthology
The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience.
System engineer at a retailer with 10,001+ employees
We implemented a resilient solution with load balance to ensure stability, which has proven effective thus far.
Solutions Architect at Direct Line Group
 

Room For Improvement

Forcepoint ONE needs better integration, scalability, intuitive design, documentation, policy management, threat detection, and responsive enterprise support.
Zscaler Private Access needs scalability, flexible rules, better pricing, ease of configuration, vendor integration, and intuitive troubleshooting.
I need to control specific functionalities within certain applications, like preventing the transfer of certain file types.
Deputy Manager of Networks and Communications at a financial services firm with 1,001-5,000 employees
Having more flexible reporting and alert customization to tailor insights for different clients and compliance needs would be beneficial.
Security Engineer at a tech services company with 201-500 employees
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour.
Head of IT at a energy/utilities company with 10,001+ employees
It complicates whitelisting, as we cannot determine which IP will be used, posing a challenge when needing to integrate with third parties.
Solutions Architect at Direct Line Group
I would appreciate seeing dynamic scaling implemented because it would be beneficial if an instance goes down to automatically start another one.
DevOps Team Member at a computer software company with 201-500 employees
While Zscaler Private Access (ZPA) wants users to utilize their infrastructure for scale benefits, regulated environments such as government and investment banks need on-premises processing for regulations and low latency requirements.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Setup Cost

Enterprise buyers appreciate Forcepoint ONE's competitive pricing and flexible licensing, with potential additional costs for maintenance and training.
Zscaler Private Access offers premium, per-user pricing, justified by security features and cost-effectiveness within an 11-month payback period.
The pricing is very good and cheaper than other solutions like Netskope and Forcepoint.
Deputy Manager of Networks and Communications at a financial services firm with 1,001-5,000 employees
the pricing is better than all
Security Engineer at a computer software company with 501-1,000 employees
The licensing and pricing were fine with no issues.
Head of IT at a energy/utilities company with 10,001+ employees
It is expensive.
architect at Tata Consultancy
Although the solution is costly, its features justify the price for securing the organization from various access types.
Consultant at a consultancy with 10,001+ employees
While it is a premium investment, the short payback period of about 11 months and consolidation of multiple point products make it very cost-effective in the long run.
System engineer at a retailer with 10,001+ employees
 

Valuable Features

Forcepoint ONE offers comprehensive security with data protection, compliance, and integration, enhancing efficiency and cost-effectiveness in cloud environments.
Zscaler Private Access offers secure, scalable app access with Zero Trust, enhancing security and flexibility, especially in cloud environments.
The most valuable feature was the website blocking capability, which allowed me to quickly block any dodgy websites.
Head of IT at a energy/utilities company with 10,001+ employees
It shortens response time for our clients, allowing their security team to view incidents in real-time, classify them easily, and focus on genuine risks instead of sorting through false positives, and it simplifies reporting and audit preparation since all the relevant data is consolidated in one place.
Security Engineer at a tech services company with 201-500 employees
Forcepoint ONE made a difference, particularly regarding cost reduction because all the features that Forcepoint ONE bundles are in one package.
Presales engineer at a tech services company with 11-50 employees
Zscaler pre-tests websites and authorizes safe access, giving us a layer of security that we rely on.
Solutions Architect at Direct Line Group
Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network.
Technical management of Network Security - Network Hub at a comms service provider with 5,001-10,000 employees
Zscaler has allowed an easy, secure way for us to access our internal resources from outside.
DevOps Team Member at a computer software company with 201-500 employees
 

Categories and Ranking

Forcepoint ONE
Ranking in Cloud Access Security Brokers (CASB)
13th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (13th), Secure Access Service Edge (SASE) (14th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
9th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of Forcepoint ONE is 2.6%, up from 1.9% compared to the previous year. The mindshare of Zscaler Private Access (ZPA) is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Zscaler Private Access (ZPA)2.0%
Forcepoint ONE2.6%
Other95.4%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2765397 - PeerSpot reviewer
Security Engineer at a tech services company with 201-500 employees
Delivers reliable policy control and improves data protection across cloud and endpoints
The best features Forcepoint ONE offers include the DLP engine with predefined policies for common data types that help us determine and use it directly, as well as cloud app control to protect SaaS platforms like Microsoft 365 and Google Workspace. We are also helped by the Incident Management Dashboard for quick review and policy tuning, along with integration with Forcepoint Endpoint DLP, allowing us consistent enforcement across devices. The DLP engine and Incident Management Dashboard have made our work much more efficient in daily operations, as detection accuracy reduces the need for manual review, and the centralized dashboard helps us quickly identify which incidents need escalation or policy adjustment. It shortens response time for our clients, allowing their security team to view incidents in real-time, classify them easily, and focus on genuine risks instead of sorting through false positives, and it simplifies reporting and audit preparation since all the relevant data is consolidated in one place. One feature that really stands out for us and our client is the seamless integration between Forcepoint ONE and the on-premise Forcepoint DLP, as it allows consistent data protection policy across both cloud and endpoint environments, making it much easier to manage. Forcepoint ONE has positively impacted our organization by streamlining DLP policy management and reducing time spent on troubleshooting and manual reviews, providing faster compliance reporting for internal needs and compliance with local regulation, and improving visibility into how sensitive data moves across cloud and endpoint environments. Overall, it helps our customers operate more efficiently and confidently in enforcing data protection controls.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Zero trust access has secured hybrid work and now provides seamless app connectivity
Zscaler Private Access (ZPA) has significantly reduced our attack surface by making our internal apps invisible to the internet. It effectively eliminates lateral movement as users are only connected to the specific application they are authorized to use rather than the entire network segment. Zscaler Private Access (ZPA) is highly stable. The architecture uses a global mesh of service edges with built-in fault tolerance and redundancy, providing an always-on experience that is far more reliable than our old hardware-based VPN concentrator. Zscaler Private Access (ZPA) is elastically scalable because it is a software-defined perimeter and not an appliance-based solution. I can instantly scale to support thousands of additional users without needing to upgrade any physical hardware.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
9%
Computer Software Company
8%
Construction Company
7%
Outsourcing Company
13%
Financial Services Firm
13%
Insurance Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Forcepoint ONE?
The aspects of pricing, setup cost, and licensing are managed by our sales team, as I handle the technical side.
What needs improvement with Forcepoint ONE?
Forcepoint ONE could be improved in terms of scalability to better support hybrid environments, as many organizations still operate partially on-premises while gradually moving to the cloud. Enhanc...
What advice do you have for others considering Forcepoint ONE?
I advise others looking into using Forcepoint ONE to study its features, as it covers many of the use cases usually associated with customers looking into solutions like this. I would rate this pro...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Regarding pricing, setup costs, and licensing for Zscaler Private Access (ZPA), while it is not the cheapest solution, when you factor in the reduced VPN infrastructure, hardware maintenance, and o...
What needs improvement with Zscaler Private Access (ZPA)?
After deploying Zscaler Private Access (ZPA), I notice a reduction in VPN-related support tickets, particularly during peak hours, and audits become smoother because access is clearly defined per a...
What is your primary use case for Zscaler Private Access (ZPA)?
My primary use case for Zscaler Private Access (ZPA) is securing application-level access to internal applications without exposing the network to the public network. Previously, VPN gave users bro...
 

Also Known As

Bitglass
No data available
 

Overview

 

Sample Customers

UNC-Charlotte
Information Not Available
Find out what your peers are saying about Forcepoint ONE vs. Zscaler Private Access (ZPA) and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.