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Forcepoint ONE vs Zscaler Private Access (ZPA) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Forcepoint ONE
Ranking in Cloud Access Security Brokers (CASB)
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (19th), Secure Access Service Edge (SASE) (15th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
14th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Edwin Eze-Osiago - PeerSpot reviewer
Easy to deploy, stable, and scalable
Bitglass integration with some IDP providers needs improvement. Currently, the solution is not compatible with Azure AD for third-party authentication. The fraud proxy in the SmartEdge agent is not compatible with Forcepoint DLP or a web hybrid agent. I would like the developers to consolidate multiple agents across systems for better integration.
Martin Partridge - PeerSpot reviewer
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Its initial setup was straightforward."
"Technical support is pretty sharp and very responsive."
"Content filtering is the most useful feature of iboss."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Forcepoint ONE is okay for me, and I find it a very good solution. Its most valuable feature is monitoring. Its monitoring is very good, and it can communicate with a SIEM system. I also find the DLP feature of Forcepoint ONE good."
"The control of web access by category is very effective."
"The biggest thing that I like about this product is that it's easy to use and teach. When we have somebody new starting to work with the product, it's easy to teach them. It's also easy to use the product as it does so much."
"The most valuable feature was the website blocking capability, which allowed me to quickly block any dodgy websites."
"The solution is very good when it comes to securing us against data leakage, because of the other proxy. It also has API scanning or data at rest. It inspects data in motion, which is the proxy, and then it has the data at rest, which is the API scanning. We can inspect for anything we want: file fingerprinting, PHI-sensitive data, PCI-sensitive data. It does not matter. We can usually find it and block it in transit and do our remediation with it. It could either be block, encrypt, or allow and watermark the file to follow it and see where it goes. It allows for those different scenarios."
"The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices can access these cloud applications."
"The pricing is very good and cheaper than other solutions like Netskope and Forcepoint."
"The platform's feature that has been most beneficial for our web security is its capability to replicate rules."
"It provides security and has a great service user experience."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
"Overall, I would rate it a nine out of ten."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."
"Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
 

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Sometimes, obviously, there are bugs."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"Its pricing could be better."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Areas for improvement for the platform include addressing scalability and architecture concerns, especially for large deployments involving more than 500 or 1,000 users."
"There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour. The interface could also be updated as it was quite dated."
"We encounter challenges in determining whether certain features for blocking certain file types or preventing automatic downloads are functioning correctly."
"Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There didn't seem like there was the right level of communication within the Bitglass organization. Once we brought the issues up at a higher level, then they were resolved."
"Bitglass integration with some IDP providers needs improvement."
"I need control over access to web WhatsApp, which the solution cannot resolve yet."
"I need control over access to web WhatsApp, which the solution cannot resolve yet."
"I wish they would advance more into the endpoint DLP solution. Currently they do not do anything around endpoint, they're still strictly cloud-based. The forward proxy is really the only thing they do. What I would like to see them do is to scan machines, workstations and servers, for information we might not want on those machines. That would be huge."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time."
"One area for improvement is setting posture profiles for vendor machines."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."
"There are some bugs in the solution."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The licensing cost for Forcepoint ONE would depend on the features, but the pricing is very competitive here in Brazil. The solution offers a good price, and I would rate it a three or a four in terms of pricing. I don't have information on whether there are additional costs apart from the standard licensing fees for Forcepoint ONE."
"We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance."
"There is training involved. If you're going to add more people to it, such as cross train more of your group, there's a cost. Other than that, that's it. We have paid exactly what the invoices have said. We signed a three-year contract and not gone above it."
"The product is reasonably priced compared to other vendors. I rate the pricing a two or three."
"Typically, the longer you price forward, the better off you're going to be. They have been very willing to work with us on pricing."
"When considering only the cost, the solution may appear to be costly; however, when evaluated in terms of commercial value, Bitglass is not expensive."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
What do you like most about Forcepoint ONE?
The platform's feature that has been most beneficial for our web security is its capability to replicate rules.
What is your experience regarding pricing and costs for Forcepoint ONE?
The licensing and pricing were fine with no issues. I took over from somebody else, and it stayed as it was until we ...
What needs improvement with Forcepoint ONE?
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
The pricing of ZPA is rated five out of ten, which I consider to be in the middle. I believe it is justified for the ...
What needs improvement with Zscaler Private Access (ZPA)?
The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated ...
What is your primary use case for Zscaler Private Access (ZPA)?
The main use case is to access the local network or the customer network, the servers, and applications. This is the ...
 

Also Known As

iBoss Cloud Platform
Bitglass
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
UNC-Charlotte
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Find out what your peers are saying about Forcepoint ONE vs. Zscaler Private Access (ZPA) and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.