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Zscaler Private Access (ZPA) vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (7th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
9th
Average Rating
9.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Data Loss Prevention (DLP) (6th), Application Control (6th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (3rd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of December 2025, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.4%, up from 1.6% compared to the previous year. The mindshare of Zscaler Private Access (ZPA) is 1.4%, up from 0.1% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.8%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Market Share Distribution
ProductMarket Share (%)
iboss2.4%
Zscaler Zero Trust Exchange Platform8.8%
Zscaler Private Access (ZPA)1.4%
Other87.4%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
Martin Partridge - PeerSpot reviewer
Solutions Architect at Direct Line Group
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.
Sumit Bhanwala - PeerSpot reviewer
architect at Tata Consultancy
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Content filtering is the most useful feature of iboss."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Overall, I would rate it a nine out of ten."
"Zscaler Private Access (ZPA) does an excellent job offering secure remote access to internal applications for our distributed workforce because it provides a granular way to grant access for specific people with specific applications."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."
"The best advantage of the product is that it is always on as a VPN, which gives us much more functionality."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
"The features I appreciate the most about Zscaler Private Access (ZPA) are that it is very easy to use, and we have Terraform for it, which makes it even easier and very straightforward."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"It is easy to use."
"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The most valuable features of Zscaler Private Access are its ability to integrate with multiple IDPs and application segmentation."
"You can close your data protection gaps with Zscaler. You can quickly find all the classified, sensitive data across the cloud."
"The product’s most valuable features are data discovery, activity control, and zero trust exchange."
"The ZPA is a unique feature which offers VPN along with all the additional security needed."
 

Cons

"The dashboards for local use could be better."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Its pricing could be better."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Sometimes, obviously, there are bugs."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"I am not happy with the technical support from Zscaler Private Access (ZPA), particularly in India, where reachability is an issue with salespersons."
"Zscaler Private Access (ZPA) can be improved by expanding integrations."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"There are some bugs in the solution."
"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."
"The solution is not scalable; we deploy it in a high-availability environment, but it's not automated."
"One area for improvement is setting posture profiles for vendor machines."
"Zscaler CASB breaks down at times."
"It has massive room for improvement. The Zscaler product itself is okay, but it doesn't give enough granularity for us as an organization to stipulate rules or processes, especially for data-driven services. For instance, we can stick on SSL inspection, but it's just a click box. It doesn't allow us to go any further into the detail of the SSL inspection. We also can't pull it out without having an additional logging server. It just doesn't give us enough granularity. They should give us more control over the interfaces because it is all backend. They weren't very open to discussing their backend architecture with us in terms of their own data centers. They can maybe a little bit more open about what components are there and how the backend infrastructure works alongside Zscaler. Its licensing can be better. Some of the additional licensing costs are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Their support should also be improved. I initially had a consultant from Zscaler for its deployment, but the support that I had throughout the deployment of the project wasn't the best."
"Zscaler Cloud DLP needs to improve its compatibility with other security tools."
"We often face performance and latency issues with Zscaler SASE."
"They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection."
"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."
"The tool must provide IP-blocking features."
"We would like to extend the SASE applications for Zscaler."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
Information not available
"The pricing is quite high, especially when it comes to the gateway."
"The solution is expensive."
"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"It is an auto-renewal subscription service."
"Zscaler Private Access is extremely expensive."
"In the long run, cloud services are not inherently costly."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Insurance Company
13%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Prices for Zscaler Private Access (ZPA) are higher than traditional solutions, but it provides enhanced security.
What needs improvement with Zscaler Private Access (ZPA)?
Zscaler Private Access (ZPA) can be improved by expanding integrations. While they integrate with standard vendors su...
What is your primary use case for Zscaler Private Access (ZPA)?
Zscaler Private Access (ZPA) is a Zero Trust Network Access solution. When replacing traditional remote access VPN te...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

iBoss Cloud Platform
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.