Zscaler Private Access (ZPA) vs Zscaler Zero Trust Exchange Platform comparison

Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Martin Partridge

Solutions Architect at Direct Line Group

User access is simplified and secured through central core functionalities

The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.

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Sumit Bhanwala

architect at Tata Consultancy

Cloud-based platform simplifies device and data center management

I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device."

"Technical support is pretty sharp and very responsive."

"The console is cloud-based, which is something I really appreciate."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

More iboss pros

"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."

"Zscaler Private Access (ZPA) is more secure than these particular VPN solutions."

"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."

"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."

"Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network."

"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."

"It provides security and has a great service user experience."

"Zscaler Private Access (ZPA) does an excellent job offering secure remote access to internal applications for our distributed workforce because it provides a granular way to grant access for specific people with specific applications."

More Zscaler Private Access (ZPA) pros

"It has some good data security and WIP features, providing secure Internet access."

"The most valuable features of Zscaler SASE include web filtering, application control, and the private access configuration."

"The most valuable feature is the manageability of the micro tunnels."

"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."

"It is a stable solution."

"The product’s most valuable features are inbound and outbound scanning and API control."

"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."

"The solution offers a simplified network infrastructure and security functions and it enables secure remote access for the users"

More Zscaler Zero Trust Exchange Platform pros

Cons

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"The dashboards for local use could be better."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"Its pricing could be better."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

More iboss cons

"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."

"The solution is not scalable; we deploy it in a high-availability environment, but it's not automated."

"Sometimes connection errors occur when users are unable to connect to the particular cloud."

"There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time."

"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."

"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."

"I am not happy with the technical support from Zscaler Private Access (ZPA), particularly in India, where reachability is an issue with salespersons."

"The current pain points we sometimes experience relate to the additional security applications we have on the laptops, and sometimes I don't know if I didn't get any notification from the application because it's an agent problem or something security-wise blocking this."

More Zscaler Private Access (ZPA) cons

"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."

"The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels. Zscaler Cloud DLP doesn't give you coverage for email, fax, and USB channels, and this is the only challenge or room for improvement in the solution. It's just an extension on top of what you're buying on the proxy, so it's just an added layer, and it doesn't cover DLP on a very broad level. I'm unsure if Zcaler is in the business of competing with a full-blown DLP solution, and if there's a plan to expand the features of Zscaler Cloud DLP beyond the web channel because you'll have to deploy a full-blown agent for it. I'm unsure if this is on the cards because the solution is just an added layer that you get with your proxy. I've asked the Zcaler team whether there's a plan to go full DLP in the future, but I didn't get a positive response. There isn't any feature I'd like added to Zscaler Cloud DLP currently, because anything you could think of that should be in cloud or SaaS solutions is already there, except for machine learning, as it's the only functionality that seems to be lacking in the solution. Machine learning is an additional policy available in other DLP solutions in the market, but my team didn't find it in Zscaler Cloud DLP."

"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."

"In the next release, I would like to see RE2 Regex supported."

"The solution needs to improve a lot of aspects."

"Sometimes, support takes time since the solution has some bugs that need fixing."

"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."

"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is probably in line with other solutions, but I do not deal with the financial side."

Information not available

"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."

"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."

"The licensing model for Zscaler Cloud DLP allows you to only buy what you need. You don't need to buy it as a whole, so it's good."

"The technical support is good."

"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."

"Zscaler CASB is an expensive solution."

"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."

"The solution has increased prices this year."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

Government

Insurance Company

16%

Financial Services Firm

13%

Manufacturing Company

Outsourcing Company

Computer Software Company

14%

Financial Services Firm

13%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	11
Large Enterprise	41

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?

Prices for Zscaler Private Access (ZPA) are higher than traditional solutions, but it provides enhanced security.

What needs improvement with Zscaler Private Access (ZPA)?

The only room for improvement is the troubleshooting problem with iPhones as of now. The review should be anonymous; ...

What is your primary use case for Zscaler Private Access (ZPA)?

We are using secure remote access for internal applications, and that's why we are using Zscaler Private Access (ZPA)...

What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

What needs improvement with Zscaler SASE?

The solution needs to improve a lot of aspects.

Zscaler Internet Access vs iboss

Comparisons

Compared 14% of the time

Netskope vs iboss

Compared 14% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 14% of the time

Cisco Umbrella vs iboss

Compared 13% of the time

Lightspeed Filter vs iboss

Compared 4% of the time

More iboss Competitors

Netskope vs Zscaler Private Access (ZPA)

Compared 89% of the time

More Zscaler Private Access (ZPA) Competitors

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 11% of the time

Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 8% of the time

FortiSASE vs Zscaler Zero Trust Exchange Platform

Compared 7% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 7% of the time

Netskope Private Access vs Zscaler Zero Trust Exchange Platform

Compared 4% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

iboss

Download iboss product report

Zscaler Private Access (ZPA)

Download Zscaler Private Access (ZPA) product report

Zscaler Zero Trust Exchange Platform

Download Zscaler Zero Trust Exchange Platform product report

Zscaler Zero Trust Exchange Platform report

Also Known As

iBoss Cloud Platform

No data available

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Zscaler Private Access (ZPA) is a cloud-based solution focused on secure, seamless remote access. It operates without VPN, effectively addressing security challenges and enhancing productivity by connecting users directly to applications.

ZPA is designed for secure access, eliminating the need for network access with its zero-trust model, which restricts users to applications they are authorized to access. By moving away from VPN dependencies, businesses can ensure improved security with less complexity and faster connection times. ZPA is optimal for organizations looking to enhance remote workforce efficiency while maintaining robust security measures.

What are Zscaler Private Access's notable features?

Zero Trust Network Access: Provides application-level access without exposing the network.
Cloud-Native Architecture: Scalable and resilient for enterprises of all sizes.
Seamless Connectivity: Offers direct, fast application access without VPNs.

What benefits should users seek in reviews?

Enhanced Security: Reduces attack surfaces by only allowing validated access.
Improved Performance: Decreases latency associated with traditional VPNs.
Cost-Effective: Eliminates the need for costly hardware-based VPN solutions.

ZPA has found significant applications in industries such as finance, healthcare, and education, where data security and compliance are critical. Its zero-trust approach is particularly beneficial in environments dealing with sensitive information, ensuring secure and streamlined remote access while keeping compliance costs manageable.

Zscaler

Zscaler Zero Trust Exchange Platform acts as a VPN alternative for secure remote access, cloud protection, and zero-trust strategies. It enables secure data transmission, supports remote work, and enhances compliance through a cloud-based architecture, offering improved performance and simplified management.

Designed for organizations seeking secure application access and robust data protection, Zscaler Zero Trust Exchange Platform delivers a comprehensive solution through seamless VPN connectivity, data loss prevention, and SSL inspection. Its cloud integration ensures scalability and reliability, while its interface provides intuitive management. Companies benefit from automatic secure access, minimizing constant authentication needs, and safeguarding sensitive data. The platform allows easy deployment and integration with diverse identity providers, granting granular control for access and application segmentation. Despite powerful capabilities, enhancements are needed in speed, bandwidth, and legacy support, with users noting interface and configuration challenges.

What are the key features of Zscaler Zero Trust Exchange Platform?

Seamless VPN Connectivity: Provides automatic secure access without repetitive authentication.
Strong Security Measures: Offers DLP and SSL inspection for data protection.
Cloud Integration: Ensures scalability and performance optimization.
Granular Access Control: Manages access with application-specific segmentation.

What benefits should companies look for in reviews when evaluating this platform?

Performance: Enhanced connectivity and reduced latency.
Data Protection: Comprehensive DLP and encryption capabilities.
Scalability: Efficient handling of growing organizational demands.
Ease of Deployment: Quick setup and integration with IDPs.

In specific industries, Zscaler Zero Trust Exchange has been implemented to enhance security protocols in fields like finance and healthcare. By prioritizing data protection and compliance, it assists companies in safely managing sensitive information and meeting regulatory requirements. Organizations leverage its features to ensure secure operations across remote and cloud environments, adapting to industry-specific needs with customizable access and security controls.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Information Not Available

Siemens, AutoNation, GE, NOV

Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform