Try our new research platform with insights from 80,000+ expert users

Zscaler Private Access (ZPA) vs Zscaler Zero Trust Exchange Platform comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
12th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Martin Partridge - PeerSpot reviewer
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Our primary use case for this product is DLP,"
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"It was a very easy product to install. It can be deployed very fast."
"Zscaler has allowed an easy, secure way for us to access our internal resources from outside."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
"Zscaler Private Access (ZPA) is more secure than these particular VPN solutions."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"The features I appreciate the most about Zscaler Private Access (ZPA) are that it is very easy to use, and we have Terraform for it, which makes it even easier and very straightforward."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"It provides security and has a great service user experience."
"Overall, I would rate it a nine out of ten."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The agent's versatility is notable, used for digital experience monitoring to collect valuable endpoint metrics for troubleshooting."
"Zscaler CASB's latency and architecture are excellent."
"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."
"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."
"The policies are very easy to implement."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
 

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The reporting feature needs improvement."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"I am not happy with the technical support from Zscaler Private Access (ZPA), particularly in India, where reachability is an issue with salespersons."
"There are some bugs in the solution."
"The current pain points we sometimes experience relate to the additional security applications we have on the laptops, and sometimes I don't know if I didn't get any notification from the application because it's an agent problem or something security-wise blocking this."
"One area for improvement is setting posture profiles for vendor machines."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"The solution is not scalable; we deploy it in a high-availability environment, but it's not automated."
"Sometimes connection errors occur when users are unable to connect to the particular cloud."
"We'd like to have two-factor authentication that is quite simple."
"There could be additional ways to define proximity. Additionally, they should provide some exclusion options for specific policies and an ability to control the DLP engine."
"Occasionally, there are certain delays in report generation."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"The tool must provide IP-blocking features."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
Information not available
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"Zscaler Private Access is extremely expensive."
"It's an affordable solution"
"In the long run, cloud services are not inherently costly."
"There is definitely an ROI."
"Zscaler CASB is an expensive solution."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
report
Use our free recommendation engine to learn which Cloud Access Security Brokers (CASB) solutions are best for your needs.
858,327 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
No data available
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
Prices for Zscaler Private Access (ZPA) are higher than traditional solutions, but it provides enhanced security.
What needs improvement with Zscaler Private Access (ZPA)?
Sometimes the team takes more time to provide responses on certain issues, which is why I do not rate it a perfect 10...
What is your primary use case for Zscaler Private Access (ZPA)?
I worked with these organizations for implementing Secure Service Edge and SASE solutions, including Cloud Access Sec...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: June 2025.
858,327 professionals have used our research since 2012.