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Zscaler Private Access (ZPA) Logo

Zscaler Private Access (ZPA) pros and cons

Vendor: Zscaler
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Scalability is impressive, allowing for immediate user upgrades.
It enhances security with an excellent service experience.
Zscaler Private Access resolves network choke issues, allowing application access from public networks without the need for internal network integration.
It is rated nine out of ten for its performance and features.
More secure than VPNs, it limits user access to specific applications rather than the entire network.

CONS

There are ongoing bugs in Zscaler Private Access (ZPA) that remain unresolved, causing delays.
The rollout process and the configuration of identity providers like Azure are more complicated than other zero trust network providers, leading to potential difficulties.
The restriction of customization to 256 rules can pose limitations for users.
The lack of control over the many external IPs through which traffic exits Zscaler is considered problematic.
Pricing is a concern due to annual increases, potentially leading customers to seek alternatives.
 

Zscaler Private Access (ZPA) Pros review quotes

Martin Partridge - PeerSpot reviewer
Feb 11, 2025
Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner.
MP
Mar 19, 2025
Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network.
Reviewer75941 - PeerSpot reviewer
Feb 5, 2025
Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks.
Find out what your peers are saying about Zscaler, Netskope, Cato Networks and others in Cloud Access Security Brokers (CASB). Updated: April 2025.
849,686 professionals have used our research since 2012.
BW
Apr 22, 2025
Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability.
Sumit Bhanwala - PeerSpot reviewer
Nov 11, 2024
The scalability is amazing. Whenever we need to upgrade the users, it increases immediately.
 

Zscaler Private Access (ZPA) Cons review quotes

Martin Partridge - PeerSpot reviewer
Feb 11, 2025
Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us.
MP
Mar 19, 2025
The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point.
Reviewer75941 - PeerSpot reviewer
Feb 5, 2025
One area for improvement is setting posture profiles for vendor machines.
Find out what your peers are saying about Zscaler, Netskope, Cato Networks and others in Cloud Access Security Brokers (CASB). Updated: April 2025.
849,686 professionals have used our research since 2012.
BW
Apr 22, 2025
The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives.
Sumit Bhanwala - PeerSpot reviewer
Nov 11, 2024
There are some bugs in the solution.

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